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Financial Services Market Research

Mintel’s financial services market research reports provide a comprehensive and extensive overview of the marketplace including information on the financial services market size and financial services market share.


Mintel’s financial services industry reports can help you gain further insight into the financial services market trends and gain valuable financial services consumer data.


Make sure you stay one step ahead of your competition – Mintel’s market analysis can help you make informed business decisions by providing up-to-the-minute financial services industry intelligence. Our market intelligence reports span hundreds of countries and regions.

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  1. Financial Bundling and Product Switching in Banking - Canada - March 2019

    “Boosting multiple product ownership is a double powered engine for financial institutions as it increases profitability through wallet share and also builds loyalty by discouraging attrition.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This Report looks at the following areas:

    • TD and RBC are ...

    Read More
    US $2,808.06 (Excl.Tax)
    Consumer Report
    March 2019
    Canada
  2. Hispanics and the Banking Experience - US - March 2019

    "As payment cards and banking apps are becoming the main ways in which Hispanics interact with their banks, the nature of customer touchpoints are shifting away from bank branches. For banks to drive longer-term loyalty, it is important they find ways to generate a desire for in-person ...

    Read More
    US $4,395.00 (Excl.Tax)
    Consumer Report
    March 2019
    US
  3. Innovations in Banking - US - March 2019

    "As with most technology, the actual advancements in the banking industry may be ahead of consumer interest. This does not mean, however, that innovations should be stifled, rather that more consumer education is necessary before widespread interest and adoption is seen. Current interest levels ...

    Read More
    US $4,395.00 (Excl.Tax)
    Consumer Report
    March 2019
    US
  4. Black Consumers and the Banking Experience - US - March 2019

    "The majority of Black consumers have at least one bank account, but the share is slightly lower than the general market. Black consumers are satisfied with their bank, which is rooted in the anytime, anywhere customer service they receive plus tools to help them manage their money. Customer ...

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    US $4,395.00 (Excl.Tax)
    Consumer Report
    March 2019
    US
  5. Property and Casualty Insurance - US - March 2019

    "As many consumers are compelled by law or contract to purchase property and casualty insurance, rates of ownership are quite high, and the industry is highly competitive. While technological innovation continues to reshape the industry, consumer loyalty is yet to be significantly impacted by ...

    Read More
    US $4,395.00 (Excl.Tax)
    Consumer Report
    March 2019
    US
  6. The Banking Experience - US - February 2019

    "While the total number of banks and credit unions has been declining, the number of accounts, credit union memberships, and overall deposits continues to steadily rise. The majority of consumers are satisfied with their banking institutions, and while the future of banking will be a primarily ...

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    US $4,395.00 (Excl.Tax)
    Consumer Report
    February 2019
    US
  7. Attitudes Towards Financial Advice - Canada - January 2019

    “In times of market turbulence, client communication becomes even more important for financial advisors as jittery clients seek reassurance and advice.”

    – Sanjay Sharma, Senior Financial Services Analyst

    This report examines the following issues:

    • Less than half of Canadians have used a financial ...

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    US $4,395.00 (Excl.Tax)
    Consumer Report
    January 2019
    Canada
  8. Consumers and the Economic Outlook Q1: Defining Financial Success - US - January 2019

    "The US economy continues its slow upward trajectory, even as discussion of tariffs and trade discussions cause the stock market to fluctuate a great deal. US unemployment – already at extremely low levels – decreased further in October of 2018, while labor force participation remained steady. ...

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    US $2,500.00 (Excl.Tax)
    Consumer Report
    January 2019
    US
  9. Digital Trends in Financial Services - Canada - December 2018

    “Comfort with financial digital tools is broadly a tale of young and old, with the former more at ease with them and the latter preferring humans.”
    – Sanjay Sharma, Senior Financial Services Analyst

    This report looks at the following areas:

    • Apart from mobile banking and money transfer, usage is low

    Read More
    US $4,395.00 (Excl.Tax)
    Consumer Report
    December 2018
    Canada
  10. Affluent and High Net Worth Investing - US - December 2018

    "In the US, more and more consumers are joining the ranks of the affluent and high net worth investors. These individuals are not intimidated by investing, are committed to securing a comfortable retirement, and they prefer a responsive and available human touch when needed."
    - Chris Shadle, ...

    Read More
    US $4,395.00 (Excl.Tax)
    Consumer Report
    December 2018
    US
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