Ecommerce

eCommerce Market Research

Mintel’s eCommerce market research combines the latest market intelligence, industry insights and expert recommendations to help you anticipate what’s next in the eCommerce industry.

Our reports can help you:

Understand your market
Identify growth opportunities
Recognise future trends

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    US Online Resale Platforms Market Report 2025

    Online resale platforms have transitioned from niche to mainstream, driven by technology and consumer demand for affordable and sustainable options. Major platforms use AI to automate listings, detect..."

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    UK Online Retailing: Delivery, Collection and Returns Market Report 2025

    As consumers seek greater control over their online purchases, the post-purchase journey is undergoing a transformation. Investment is shifting towards out-of-home networks, with retailers and delivery operators looking..."

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    Canada State of Retail and eCommerce: 2025

    The constant evolution of retail is illustrated by the fact that not only do 95% of consumers shop online – but now 41% of those online shoppers make..."

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    Germany Online Retailing Market Report 2025

    The online retail sector in Germany is on the rise again, fuelled by more than just transactional purchases. Browsing websites has become a popular pastime, opening up new..."

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    UK Social Commerce Market Report 2025

    93% of UK social media buyers have purchased a product through social platforms, either directly or indirectly. Facebook leads the way, with 47% of buyers making purchases on..."

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    UK Online Retailing Market Report 2025

    Online sales grew by 3.1% in 2024 and are forecast to grow by 1.7% in 2025.  Amazon continues to lead the UK online market with 91% of online..."

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    US Online Grocery Retailing Market Report 2025

    Multi-channel shopping has become the norm for grocery consumers, blending the best of both online and in-store shopping. Online grocery is certainly resonating with shoppers: 56% of consumers..."

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    US Evolutions in Online Customer Service Report 2025

    This Report explores the transformative changes in online customer service, driven primarily by technological advancements and shifting consumer expectations. As of early 2025, ecommerce sales were expected to..."

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    Germany Fashion Online Market Report 2025

    Despite economic challenges, Germany's online fashion retail market shows growth potential through tech integration, sustainability, and omnichannel strategies. Adapting to cautious spending is key, with digital innovation driving..."

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    US Social Commerce Market Report 2025

    Social commerce is growing in the U.S., contributing to the $1.4 trillion ecommerce market. Over half (51%) of consumers have already made a purchase on social media, while..."

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    UK Online Grocery Retailing Market Report 2025

    Our grocery retail analysis shows that online sales returned to real terms growth in 2024. The market is moving into a new phase, where the focus will be..."

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    US Key Elements of eCommerce Report 2025

    Ultimately, all of the key elements of ecommerce – convenience, seamlessness, personalization and emerging tech – shape the ideal online experience. Understanding what matters most to consumers helps..."

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