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IT Services - UK - May 2018

“IT developments are relentlessly progressing, and the speed of change continues to gather pace.  This is boosting the IT services market, while customer investment hesitancy with the economic uncertainties created by Brexit is further encouraging the adoption of flexible pay as you go costing models for both hardware and software.”

- Terry Leggett, Senior Analyst

This report will look at the following areas:

  • How is Brexit impacting demand for IT services?
  • Just how significant are the impact of changes?
  • What about the IT changes?

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Table of contents

  1. Executive Summary

      • The market
        • Figure 1: Development of the UK market for IT services, 2013-17 actual and 2018-22 forecast
        • Figure 2: World location and management of IT infrastructure, 2016-2020
        • Figure 3: Segmentation of the UK market for IT services by industry, 2017
        • Figure 4: Segmentation of UK market for IT services, 2013-17
        • Figure 5: Segmentation of UK market for IT consultancy, 2017
        • Figure 6: Segmentation of UK market for IT outsourcing and services, 2017
      • Market factors
        • Companies
          • Figure 7: Analysis of the changes in the structure of the IT consultancy industry, 2013-17
        • What we think
        • Key Issues

            • How is Brexit impacting demand for IT services?
              • Just how significant are the impact of changes?
                • What about the IT changes?
                • Introduction

                  • Definitions
                    • Methodology
                      • Abbreviations
                        • Market positioning and issues in the market
                        • UK Economy

                          • Overview
                            • Figure 8: Forecast GDP development 2017-22
                            • Figure 9: UK GDP quarterly development, 2004-18
                          • Inflation
                            • House prices
                              • Figure 10: UK House price changes, 2007-2018
                            • Interest rates
                              • Consumer spending
                                • Manufacturing
                                  • Figure 11: UK manufacturing, 2014-18
                                • Business investment
                                  • Figure 12: UK GFCF 2003-17
                                • Imports
                                  • Exports
                                  • Market Factors

                                    • Key analysis
                                      • Industry factors
                                        • Internet access and usage
                                          • Figure 13: Worldwide Internet usage, by region, 2010-17
                                          • Figure 14: Proportion of businesses with Internet access, by size of company, 2012-16
                                          • Figure 15: Proportion of businesses with Internet access and type of connection, by size of company, 2012-16
                                          • Figure 16: Proportion of businesses by maximum contracted Internet connection speed, by size of company, 2012-16
                                      • Market Size and Trends

                                        • Key analysis
                                          • Market size
                                            • Figure 17: UK market for IT services, 2013-17
                                            • Figure 18: Inflationary impact on the UK market for IT services, 2013-17
                                          • Market trends
                                            • Figure 19: Segmentation of the UK market for IT services by industry, 2017
                                        • Market Segmentation

                                          • Key analysis
                                            • Market segmentation
                                                • Figure 20: Segmentation of UK market for IT services, 2013-17
                                                • Figure 21: Segmentation of UK market for IT consultancy, 2017
                                                • Figure 22: Segmentation of UK market for IT outsourcing and services, 2017
                                                • Figure 23: Development of hardware support services, 2013-17
                                            • Market Trends

                                              • Key points
                                                • User interface
                                                  • Security issues
                                                    • Figure 24: UK market for computer security, 2013-17
                                                  • Key issues
                                                    • Figure 25: Average investment in cyber security by companies, by business sector, 2017
                                                    • Figure 26: Segmentation of computer security by solution type, 2013-17
                                                  • Relentless growth in the volume of data and analysis
                                                    • IT location
                                                      • Figure 27: World location and management of IT infrastructure, 2016-2020
                                                    • The cloud
                                                      • Figure 28: UK cloud computing market, 2013-17
                                                    • Internet of Things
                                                      • Artificial intelligence
                                                      • Industry Structure

                                                        • Key analysis
                                                          • Industry development
                                                              • Figure 29: Analysis of the changes in the structure of the IT consultancy industry, 2013-17
                                                              • Figure 30: Analysis of the changes in the structure of the facilities management computer industry, 2013-17
                                                              • Figure 31: Analysis of the changes in the structure of the other information technology and computer service industry, 2013-17
                                                            • Structure by employment
                                                              • Figure 32: Analysis of the employment structure of the IT consultancy industry, 2016-17
                                                              • Figure 33: Analysis of the employment structure of the facilities management computer industry, 2016-17
                                                              • Figure 34: Analysis of the employment structure of the other information technology and computer service industry, 2016-17
                                                            • Structure by turnover
                                                              • Figure 35: Analysis of the financial structure of the IT consultancy sector, 2016-17
                                                              • Figure 36: Analysis of the financial structure of the facilities management computer sector, 2016-17
                                                              • Figure 37: Analysis of the financial structure of the other information technology and computer services sector, 2016-17
                                                          • Company Profiles

                                                            • Accenture

                                                                  • Figure 38: Financial analysis of Accenture (UK), 2012-16
                                                                  • Figure 39: Turnover analysis of Accenture (UK), 2016
                                                                • Company strategy
                                                                • Capgemini

                                                                      • Figure 40: Turnover analysis by region of Cap Gemini, 2017
                                                                      • Figure 41: Turnover analysis by business of Cap Gemini, 2017
                                                                      • Figure 42: Turnover analysis by sector of Cap Gemini, 2017
                                                                      • Figure 43: Financial analysis of Capgemini UK, 2012-16
                                                                      • Figure 44: Turnover segmentation for Capgemini UK, 2016
                                                                    • Company strategy
                                                                    • Deloitte LLP

                                                                          • Figure 45: Financial analysis of Deloitte, 2013-17
                                                                        • Company strategy
                                                                        • FDM Group

                                                                              • Figure 46: Financial analysis of FDM Group (Holdings), 2013-17
                                                                            • Company strategy
                                                                            • Gartner UK

                                                                                  • Figure 47: Financial analysis of Gartner UK, 2012-16
                                                                                • Company strategy
                                                                                • EntServ UK/ DXC Technology Company

                                                                                    • Figure 48: Financial analysis of EntServ UK, 2012-16
                                                                                  • Company strategy
                                                                                  • IBM United Kingdom

                                                                                        • Figure 49: Financial analysis of IBM United Kingdom, 2012-16
                                                                                        • Figure 50: Turnover analysis of IBM United Kingdom, 2016
                                                                                      • Company strategy
                                                                                      • Microsoft Corporation

                                                                                            • Figure 51: Financial analysis of Microsoft, 2013-17
                                                                                          • Company strategy
                                                                                          • Oracle Corporation

                                                                                                • Figure 52: Financial analysis of Oracle Corporation UK, 2013-17
                                                                                              • Company strategy
                                                                                              • PriceWaterhouseCoopers

                                                                                                  • Figure 53: Turnover analysis of PwC globally, 2017
                                                                                                  • Figure 54: Geographic turnover analysis of PwC globally, 2017
                                                                                                  • Figure 55: Financial analysis of PwC, 2013-17
                                                                                                • Company strategy
                                                                                                • SAP (UK)

                                                                                                    • Figure 56: Geographic analysis of SAP cloud subscription and support revenue, 2017
                                                                                                    • Figure 57: Geographic analysis of SAP cloud and software revenue, 2017
                                                                                                    • Figure 58: Financial analysis of SAP (UK), 2012-16
                                                                                                  • Company strategy
                                                                                                  • WIPRO UK/Wipro (UK Branch)

                                                                                                      • Figure 59: Geographic turnover of Wipro, 2017
                                                                                                      • Figure 60: Financial analysis of WIPRO UK, 2013-17
                                                                                                    • Company strategy
                                                                                                    • Forecast

                                                                                                      • Key analysis
                                                                                                        • The market
                                                                                                            • Figure 61: Forecast UK market for IT services, 2018-22
                                                                                                            • Figure 62: Forecast UK market for IT consultancy services, 2018-22
                                                                                                            • Figure 63: Forecast UK market for IT outsourcing and other services, 2018-22
                                                                                                        • Further Sources & Contacts

                                                                                                          • Trade Associations
                                                                                                            • Trade Magazines

                                                                                                            IT Services - UK - May 2018

                                                                                                            US $1,272.90 (Excl.Tax)