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Description

Description

“As the economy slows in the midst of the closure of industry operations due to the COVID-19 pandemic, occupational health initiatives that boost long-term productivity will start to become more common over the medium-term. Major opportunities are still available, with the focus likely to be increasingly placed on ensuring workplaces are fit for purpose in the post-COVID world.”

– Lewis Cone, Senior B2B Analyst – 8th June 2020

This reports looks at the following areas:

  • The impact of COVID-19 on employee health and how employers will react to new working environments.
  • How the occupational health market will adapt to the post-COVID-19 environment.
  • The value of individual segments in the market in 2019.
  • Consumer opinion and interest in workplace initiatives and benefits.

What's included

What's included

Table of contents

Table of contents

  1. Overview

    • What you need to know
      • Key issues covered in this report
        • Covered in this Report
        • Executive Summary

            • Market forecast
              • Unprecedented threat to health from COVID-19 will see OH market decline as the UK reacts to pandemic
                  • Figure 1: Post-COVID-19 UK occupational health market forecast, by provider, 2020-2024, (£ million at 2019 prices)
                • Market size
                  • Record high market value achieved but low penetration remains
                    • Figure 2: UK market segmentation for occupational health provision at salary costs for non-commercial operators, by type of provider, 2019, (£ million)
                  • Impact of COVID-19 on Occupational Health
                    • Short, medium and long-term impact on the industry
                      • Figure 3: Expected impact of COVID-19 on occupational health, short, medium, and long-term, 1 June 2020
                    • Market Trends
                      • Wales and Scotland record highest sickness absence rate
                        • Figure 4: Sickness absence rates, by region, six highest rates, 2018, (%)
                      • Stress, depression or anxiety account for highest number of working days lost
                        • Figure 5: Estimated working days lost due to work-related illness or injury, by illness or injury, 2018/19, (% of total)
                      • The consumer
                        • Over a third of people have had a minor illness in the last year
                          • Pension schemes and flexible working most commonly in place
                            • Flexible working most in-demand initiative or benefit from workers
                              • 80% of employees believe initiatives and benefits make them feel valued
                                • What we think
                                • The Impact of COVID-19 on Occupational Health

                                  • Short, medium and long-term impact on the industry
                                    • Figure 6: Expected impact of COVID-19 on occupational health, short, medium, and long-term, 1 June 2020
                                  • Short-term
                                    • Medium-term
                                      • Long-term
                                        • Opportunities and threats
                                          • Long-term impact of COVID-19 could see industry prove its true worth…
                                            • …but the reopening of workplaces and the opportunities this brings will be slow to begin with
                                              • The rise in remote working will see a rise in musculoskeletal and mental health issues
                                                • Impact on the market
                                                  • Vast changes in provision expected from 2020 onwards
                                                      • Figure 7: Post- and pre-COVID-19 occupational health market forecast, by provider, 2020-2024, (£ million at 2019 prices)
                                                    • Shifts in business behaviour
                                                      • A fifth of businesses remained temporarily closed or paused trading by mid-May
                                                        • How a COVID-19 recession will reshape the industry
                                                          • Negative and prolonged hits to company turnovers will lessen demand for ‘luxury’ OH services
                                                            • Impact on the marketing mix
                                                              • More mobile employees will mean OH services will also need to follow suit
                                                                • Cost of OH programmes will have to adapt to business circumstances and situations in order for uptake levels to remain steady
                                                                  • COVID-19: UK context
                                                                  • Issues and Insights

                                                                    • OH services more important than ever before in helping guide employers’ response to COVID-19 outbreak
                                                                      • The facts
                                                                        • The implications
                                                                          • Industry remains slow in providing evidence of the business value of OH services
                                                                            • The facts
                                                                              • The implications
                                                                              • The Market - What You Need to Know

                                                                                • Record high market value achieved but low penetration remains
                                                                                  • Unprecedented threat to health from COVID-19 will see OH market decline as the UK reacts to pandemic
                                                                                  • Market Size

                                                                                      • Workforce
                                                                                          • Figure 8: Working hours lost due to sickness absence, 2014-2018, (%)
                                                                                          • Figure 9: Working hours lost due to sickness absence, by age group, 2014-2018, (%)
                                                                                        • Public sector
                                                                                          • Employment structure
                                                                                            • Figure 10: Analysis of employment in central and local government, by size of company, 2019, (number of businesses and 000s of employees)
                                                                                          • Private sector
                                                                                            • Figure 11: Analysis of employment in the private sector, by size of company, 2019, (number of businesses and 000s of employees)
                                                                                          • Overall market
                                                                                              • Figure 12: Differences in absence and workforce size, 2015-2020*, (average days lost per employee)
                                                                                            • Statutory sick pay
                                                                                              • Cost of absence
                                                                                                  • Figure 13: Analysis of cost of workplace illness and injury, by cost bearer, 2007/08-2017/18, (£ billion in 2017 prices)
                                                                                                • Reasons for absence
                                                                                                    • Figure 14: Number of days lost through sickness absence in the UK, by reason, 2014-2018, (millions)
                                                                                                    • Figure 15: Estimated working days lost due to work-related illness or injury, by illness or injury, 2014/15-2018/19, (000s)
                                                                                                  • Stress
                                                                                                      • Figure 16: Causes of work-related stress, 2020, (% of respondents, top three causes)
                                                                                                      • Figure 17: Methods used to identify and reduce stress, 2020, (% of respondents that take steps to manage stress)
                                                                                                    • Flexible working trends
                                                                                                      • Regional analysis
                                                                                                        • Figure 18: UK regional employment, October-December 2017, 2018 and 2019, (000s and % of total)
                                                                                                        • Figure 19: Regional public sector employment, 2015-2019, (000)
                                                                                                        • Figure 20: Sickness absence rates, by region, 2018, (%)
                                                                                                      • Market development
                                                                                                          • Figure 21: The UK market for occupational health provision at salary costs for non-commercial operators, 2015-2019, (£ million)
                                                                                                          • Figure 22: UK market segmentation for occupational health provision at salary costs for non-commercial operators, by type of provider, 2015-2019, (£ million)
                                                                                                      • Market Forecast

                                                                                                          • Overview
                                                                                                            • Unprecedented threat to health will see OH market decline as the UK reacts to pandemic
                                                                                                                • Figure 23: Post- COVID-19 UK occupational health market forecast, by provider, 2020-2024, (£ million at 2019 prices)
                                                                                                                • Figure 24: Pre- COVID-19 UK occupational health market forecast, by provider, 2020-2024, (£ million at 2019 prices)
                                                                                                              • MPs recommend business coalition to help workers stay healthy
                                                                                                              • The Impact of the Economy

                                                                                                                  • Annual GDP growth falls to decade low in 2019 and is expected to significantly decline in 2020 due to large economic shutdown
                                                                                                                    • Figure 25: Annual GDP growth rate, 2015-2019, (%)
                                                                                                                  • Bank rate set at a record low of 0.1%
                                                                                                                      • Figure 26: Bank rate, 2008-2020, by date of adjustment, (%)
                                                                                                                  • Market Trends

                                                                                                                      • Rising number of OH clinics and centres open to help expand services
                                                                                                                        • Companies spending on ‘corporate wellness’ doubles in response to growing workplace stress…
                                                                                                                          • …with more organisations adopting wellness strategies for employees
                                                                                                                            • Presenteeism persists in the workplace despite the threat of ill-health to other workers
                                                                                                                            • Market Drivers

                                                                                                                                • Larger corporates see turnover rise and growing employee numbers, boosting OH opportunities
                                                                                                                                    • Figure 27: Business population in the UK, private sector, by company size, 2015-19, (number, £ billion and millions employed)
                                                                                                                                  • People working past traditional retirement age presenting challenges and opportunities for both OH providers and businesses alike
                                                                                                                                    • NICE guidance promotes better communication of sickness absence policies
                                                                                                                                    • The Consumer - What You Need To Know

                                                                                                                                      • Over a third of people have had a minor illness in the last year
                                                                                                                                        • Pension schemes and flexible working most commonly in place
                                                                                                                                          • Flexible working most in-demand initiative or benefit from workers
                                                                                                                                            • 80% of employees believe initiatives and benefits make them feel valued
                                                                                                                                            • The Consumer - Health Issues

                                                                                                                                                • Over a third of people have had a minor illness in the last year
                                                                                                                                                    • Figure 28: Health issues, March 2020, (% of respondents)
                                                                                                                                                • The Consumer - Company Initiatives and Benefits

                                                                                                                                                  • Pension schemes and flexible working most commonly in place
                                                                                                                                                      • Figure 29: Company employee initiatives and benefits, March 2020, (% of respondents)
                                                                                                                                                  • The Consumer - Employee Initiative and Benefit Choice

                                                                                                                                                    • Flexible working most in-demand initiative or benefit from workers
                                                                                                                                                        • Figure 30: Employee initiative and benefit choice, March 2020, (% of respondents)
                                                                                                                                                    • The Consumer - Employee Initiative and Benefit Opinion

                                                                                                                                                      • 80% of employees believe initiatives and benefits make them feel valued
                                                                                                                                                          • Figure 31: Employee initiative and benefit opinion, March 2020, (% of respondents)
                                                                                                                                                      • Companies and Brands - What You Need to Know

                                                                                                                                                        • WHO recognises workplace burnout as an occupational phenomenon
                                                                                                                                                          • AXA PPP healthcare extends intermediaries support for their clients’ health and wellbeing
                                                                                                                                                          • Industry Structure

                                                                                                                                                            • Industry development
                                                                                                                                                              • WHO recognises workplace burnout as an occupational phenomenon
                                                                                                                                                                • Other recent industry developments
                                                                                                                                                                  • Major industry groups
                                                                                                                                                                    • Structure of the industry
                                                                                                                                                                      • Figure 32: Analysis of the changes in the structure of the ‘other human health activities’ industry, 2015-2019, (number of outlets and businesses)
                                                                                                                                                                    • Structure by employment
                                                                                                                                                                      • Figure 33: Analysis of the employment structure of the ‘other human health activities’ industry, 2018 and 2019, (number of employees and outlets)
                                                                                                                                                                    • Structure by turnover
                                                                                                                                                                      • Figure 34: Analysis of the financial structure of the ‘other human health activities’ industry, 2018 and 2019, (£000 and number of businesses)
                                                                                                                                                                  • Competitive Strategies

                                                                                                                                                                    • Health Shield sets focus towards preventative health and wellbeing solutions
                                                                                                                                                                      • AXA PPP healthcare extends intermediaries support for their clients’ health and wellbeing
                                                                                                                                                                      • Company Profiles

                                                                                                                                                                        • Bupa Occupational Health
                                                                                                                                                                          • Recent company activity
                                                                                                                                                                            • Financial information
                                                                                                                                                                              • Figure 35: Financial analysis of Bupa Occupational Health, 2014-2018, (£000)
                                                                                                                                                                            • Cigna Healthcare Occupational Health
                                                                                                                                                                              • Recent company activity
                                                                                                                                                                                • HCA International
                                                                                                                                                                                  • Recent company activity
                                                                                                                                                                                    • Financial information
                                                                                                                                                                                      • Figure 36: Financial analysis of HCA International, 2014-2018, (£000)
                                                                                                                                                                                      • Figure 37: Financial analysis of Roodlane Medical, 2014-2018, (£000)
                                                                                                                                                                                      • Figure 38: Financial analysis of Blossoms Healthcare, 2014-2018, (£000)
                                                                                                                                                                                    • Health Management
                                                                                                                                                                                      • Recent company activity
                                                                                                                                                                                        • Financial information
                                                                                                                                                                                          • Figure 39: Financial analysis of Health Management, 2014-2018, (£000)
                                                                                                                                                                                        • Iqarus
                                                                                                                                                                                          • Recent company activity
                                                                                                                                                                                            • Financial information
                                                                                                                                                                                              • Figure 40: Financial analysis of Iqarus Limited, 2015*-2018, (£000)
                                                                                                                                                                                            • Medigold
                                                                                                                                                                                              • Recent company activity
                                                                                                                                                                                                • Financial information
                                                                                                                                                                                                  • Figure 41: Financial analysis of Medigold Health Consultancy, 2014-2019*, (£000)
                                                                                                                                                                                                • Optima Health Group Limited
                                                                                                                                                                                                  • Recent company activity
                                                                                                                                                                                                    • Financial information
                                                                                                                                                                                                      • Figure 42: Financial analysis of OH Assist Group Limited (now known as Optima Health Group Limited), 2016-2018, (£000)
                                                                                                                                                                                                      • Figure 43: Financial analysis of Working on Wellbeing Ltd, 2014-2018, (£000)
                                                                                                                                                                                                  • Appendix - Data Sources, Abbreviations and Supporting Information

                                                                                                                                                                                                      • Abbreviations
                                                                                                                                                                                                        • Methodology
                                                                                                                                                                                                        • Further Sources and Contacts

                                                                                                                                                                                                          • Trade Associations, Regulatory Authorities and Independent Bodies
                                                                                                                                                                                                            • British Occupational Hygiene Society
                                                                                                                                                                                                              • British Safety Council
                                                                                                                                                                                                                • Commercial Occupational Health Providers Association (COHPA)
                                                                                                                                                                                                                  • Employee Assistance Professionals Association
                                                                                                                                                                                                                    • Health and Safety Executive (HSE)
                                                                                                                                                                                                                      • Institute of Occupational Medicine
                                                                                                                                                                                                                        • Institution of Occupational Safety and Health
                                                                                                                                                                                                                          • Royal Society for the Prevention of Accidents
                                                                                                                                                                                                                            • The Association of Occupational Health and Wellbeing Professionals (iOH)
                                                                                                                                                                                                                              • The Safety Assessment Federation
                                                                                                                                                                                                                                • Trade Magazines
                                                                                                                                                                                                                                  • Employee Benefits
                                                                                                                                                                                                                                    • Health & Safety Matters
                                                                                                                                                                                                                                      • Occupational Health and Wellbeing
                                                                                                                                                                                                                                        • Safety & Health Practitioner
                                                                                                                                                                                                                                          • Safety Management Magazine
                                                                                                                                                                                                                                            • Trade Exhibitions
                                                                                                                                                                                                                                              • Health and Safety Conference 2020
                                                                                                                                                                                                                                                • Health and Safety
                                                                                                                                                                                                                                                  • National Safety and Health Conference 2020
                                                                                                                                                                                                                                                    • Occupational Health 2020
                                                                                                                                                                                                                                                      • Occupational Safety & Health Forum
                                                                                                                                                                                                                                                        • Occupational Therapy Show
                                                                                                                                                                                                                                                          • Safety & Health Expo
                                                                                                                                                                                                                                                            • Workplace Wellbeing Show

                                                                                                                                                                                                                                                            About the report

                                                                                                                                                                                                                                                            This report will give you a complete 360-degree view of your market. Not only is it rooted in robust proprietary and high-quality third-party data, but our industry experts put that data into context and you’ll quickly understand:

                                                                                                                                                                                                                                                            • The Consumer

                                                                                                                                                                                                                                                              What They Want. Why They Want It.

                                                                                                                                                                                                                                                            • The Competitors

                                                                                                                                                                                                                                                              Who’s Winning. How To Stay Ahead.

                                                                                                                                                                                                                                                            • The Market

                                                                                                                                                                                                                                                              Size, Segments, Shares And Forecasts: How It All Adds Up.

                                                                                                                                                                                                                                                            • The Innovations

                                                                                                                                                                                                                                                              New Ideas. New Products. New Potential.

                                                                                                                                                                                                                                                            • The Opportunities

                                                                                                                                                                                                                                                              Where The White Space Is. How To Make It Yours.

                                                                                                                                                                                                                                                            • The Trends

                                                                                                                                                                                                                                                              What’s Shaping Demand – Today And Tomorrow.

                                                                                                                                                                                                                                                            Please Note: This is a sample report. All of the figures, graphs, and tables have been redacted.

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