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Consumer Research Reports: In-depth Market Analysis & Consumer Trends

To get access to critical analysis, studies and recommendations across a range of categories and consumer markets around the world, we provide you with business-critical information through our detailed consumer reports. 

Each consumer report offers the primary research and in-depth data found in our market data reports alongside expert insights, trend analysis and market forecasting to give you the decision-making information and competitive analysis you need. 

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  1. ISAs - UK - November 2019

    “Although certain aspects of the product need reworking, the LISA is the most promising of the new ISA products that have been introduced in recent years. Getting on to the housing ladder remains a key priority for young people and many will be eager to take full advantage of the generous ...

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    £1,995.00 (Excl.Tax)
    Consumer Report
    November 2019
    UK
  2. Small Business Banking - UK - October 2019

    “The success of small business banking is closely linked to the success of small businesses themselves. In this regard, Brexit poses serious challenges as many small businesses will find it more difficult to operate after Brexit, especially if the UK leaves on No Deal terms. However, Brexit also ...

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    £1,995.00 (Excl.Tax)
    Consumer Report
    October 2019
    UK
  3. Innovation in the Retail Investment Market - UK - October 2019

    “Innovation has a huge role to play in the democratisation of investments. Traditionally an old-fashioned world, consumer and provider perceptions towards automation in investing will be slow to change but a first step is to better communicate the strengths of robo-services when it comes to ...

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    £1,995.00 (Excl.Tax)
    Consumer Report
    October 2019
    UK
  4. Funeral Planning - UK - October 2019

    “Mainstream providers in both the at-need and pre-paid funerals market have to meet the needs of those seeking more traditional services, along with developing more flexible and personal options for customers. Serving these diverging sets of expectations is challenging and will result the ...

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    £1,995.00 (Excl.Tax)
    Consumer Report
    October 2019
    UK
  5. Loyalty in Financial Services - UK - October 2019

    “Financial companies need to maintain high standards of customer service, offer convenient and reliable access points and address any problems quickly and fairly. They also need to reward customers for their loyalty, in a way that is meaningful and shows them they are appreciated.”

    – Sarah ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    October 2019
    UK
  6. Private Medical Insurance - UK - October 2019

    “The PMI market remains over reliant on corporate policies, with individual policies declining for a number of years. Health and wellbeing initiatives and the rewards associated with this have been successful in increasing engagement, particularly among younger consumers. Mental health cover is a ...

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    £1,995.00 (Excl.Tax)
    Consumer Report
    October 2019
    UK
  7. Equity Investing - UK - September 2019

    “Amid difficult economic and political conditions, consumers looking to make the most of their money are adapting their attitudes towards risk. Technology has made investing, even in lower amounts, easier and cheaper. Regulators are looking to improve competition, lowering barriers to entry and ...

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    £1,995.00 (Excl.Tax)
    Consumer Report
    September 2019
    UK
  8. Financial Services Disruptors - UK - September 2019

    “Consumer interest in innovation and regulatory and financial support mean disruptors in the UK have arguably never had better opportunities for success. The key challenge is persuading consumers of their security credentials, despite lacking a history of secure trading.”

    – Rich Shepherd, Associate ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    September 2019
    UK
  9. Vehicle Recovery - UK - September 2019

    “The vehicle recovery market continues to expand with revenues up at £1.8 billion in 2018. Yet going forward the market faces a number of challenges. At a broader level these include the enhanced interest for consumers to acquire policies for free as a result of the purchase of other products and ...

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    £1,995.00 (Excl.Tax)
    Consumer Report
    September 2019
    UK
  10. Consumers and Retail Banking - UK - September 2019

    “Despite growth from the challenger banks, the incumbents continue to dominate and are investing heavily to neuter the appeal of the newcomers. It’s now so easy to set up a new bank account that consumers find they don’t need to commit to fully switching to get the advantages of using different ...

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    £2,195.00 (Excl.Tax)
    Consumer Report
    September 2019
    UK
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