2024
8
China Lifestyles of Luxury Car Owners Consumer Report 2024
2024-09-02T13:02:22+01:00
REPE2B097C2_8E6D_456E_857D_67CEC4664DED
3695
175623
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Report
en_GB
3.74m luxury cars were sold in the Chinese market in 2023, up 7.9% year-on-year, with high-end NEVs from Tesla and Li Auto contributing the majority of the growth. In contrast,…

China Lifestyles of Luxury Car Owners Consumer Report 2024

£ 3,695 (Excl.Tax)

Report Summary

3.74m luxury cars were sold in the Chinese market in 2023, up 7.9% year-on-year, with high-end NEVs from Tesla and Li Auto contributing the majority of the growth. In contrast, first-tier traditional luxury brands saw sluggish growth, achieving only marginal gains, while non-first-tier traditional luxury brands saw an overall decline in sales. In the first half of 2024, high-end domestic NEVs continued to perform strongly, while Tesla experienced a decline in sales due to weaker product advantages.

In terms of market share, high-end domestic new energy brands are increasingly recognised by luxury car owners for their smart technologies and other ‘soft’ strengths, challenging the first-tier luxury car grouping of Mercedes-Benz, BMW and Audi (BBA). However, in the transition to electrification, traditional luxury brands still have cards to play. Over 30% of surveyed luxury car owners indicate that they would consider traditional fuel car brands when considering a plug-in hybrid for their next car (Mercedes-Benz 32%, BMW 33%, Audi 30%), a higher proportion than would consider emerging domestic players (NIO/XPENG/Li Auto 15%).

It is worth noting that the willingness of luxury car owners to pay for smart features is steadily increasing. 45% of the luxury car owners surveyed believe that NEVs over RMB300,000 need to have comprehensive smart connectivity features to be worth buying, surpassing strong power and acceleration (42%). Custom smart configurations better meet the needs of luxury car owners, with 76% of respondents willing to pay up to RMB50,000 extra for customised software features.

65% and 37% of surveyed luxury car owners, respectively, value a premium consumer experience and exclusivity when making car purchase decisions, factors that are more important only when selecting vacation hotels (70% and 48%). The service experience offered by cars is as important as that offered by hotels. Brands can provide luxury car owners with unique experiences through high-quality innovative services, reducing the distance with the brand and establishing trust.

This report looks at the following areas:

  • Profiles of luxury car owners by energy type and brand
  • Desired advantages of new energy vehicles (NEVs) priced over RMB300,000
  • Brands considered when evaluating different energy types
  • Comparison of factors driving purchase decisions for cars and other product categories
  • Willingness to pay for different configuration upgrades and other services
  • Preferences for premium lifestyle products and services
  • Wealth management and spending preferences

The price war is turbocharging competition in the luxury car market, with high-end new energy brands replacing traditional luxury brands as the main drivers of growth. The definition of luxury is changing, with 'soft' strengths such as smart technology gradually rising in importance.

Austin Yuan, Senior Analyst, China Insights

Market Definitions

This Report covers 1,000 car owners aged 18-59 who have purchased a luxury car priced over RMB300,000 in the last six years.

The Report explores the lifestyles and spending motivations of luxury car owners, including the factors influencing purchase decisions, the desired advantages of high-priced NEVs, preferred brands for different energy types, interest in products and services, willingness to pay a premium for different customised services and products and services prioritised for spending.

For the purposes of this survey, luxury car brands are defined as the following 17 brands: BMW, Audi, Mercedes-Benz, Tesla, Hongqi (红旗), Cadillac, Volvo, XPENG (小鹏), NIO (蔚来), Li Auto (理想), Lincoln, Land Rover, Jaguar, Infiniti, Acura, Lexus and Porsche.

Table of Contents

  1. Executive summary

    • Key issues covered in this Report
    • Definition
    • Overview
    • The market
    • Market factors
    • Marketing activities
    • New product trends
    • The consumer
    • Younger luxury car owners are more inclined to choose BEVs when purchasing luxury models over RMB300,000
    • Graph 1: car energy type, by age group, 2024
    • Graph 2: car energy type, by purchase time, 2024
    • Luxury car owners place more importance on the smart, comfort and entertainment features of NEVs, while lower tier city owners prefer the prestige brought by the car exterior
    • Traditional car brands maintain a competitive edge in the PHEV market
    • Traditional car brands maintain a competitive edge in the plug-in hybrid vehicle market
    • Cars still express power and ability, and service experiences are highly valued
    • Over 90% of luxury car owners are willing to pay for premium features
    • Interest in healthy eating, smart technology and cultural experiences remains high
    • Graph 3: preferences for premium lifestyle products and services, 2022 vs 2024
    • Physical goods are preferred over service experiences
    • Graph 4: wealth management and spending preferences, 2024
    • Issues and insights
    • What we think
  2. The market

    • Market size and forecast
    • The luxury car market rebounds, with high-end NEVs the main driver of growth
    • Graph 5: retail volume sales and growth of passenger cars and luxury cars,2017-23
    • The market share of NEV models priced over RMB300,000 is increasing each year
    • Graph 6: sales volumes of different energy types, by car price, 2024
    • Luxury car sales expected to remain flat under the double whammy of intelligence and price wars
    • Spending on high-priced luxury cars tends to be conservative in an uncertain environment
    • Graph 7: changes in luxury spending, 2024
    • Market segmentation
    • Emerging players drive the growth in luxury car sales, traditional luxury brands continue to face pressure
    • NEVs take a bigger slice of the luxury market
    • Market factors
    • Traditional luxury brands' price barriers are being broken; true luxury lies in value, not price
    • Collaboration with China's leading technology companies to accelerate intelligent upgrades
    • Traditional luxury brands are more willing to create custom NEVs for China
    • Traditional luxury brands join forces to build a recharging network
    • Marketing activities
    • Calling for a long-term approach deepens brand identity
    • Lifestyle occasions reduce the distance between brand and user
    • Sincere, trustworthy and intimate marketing with executives enhances brand awareness and loyalty
    • Combine creativity and uniqueness with brand culture to enhance user stickiness
    • Resonate more strongly with younger users through well-developed mascots and associated content
    • An innovative visual experience enhanced by AI technology
    • Experiential marketing creates emotional resonance
    • New product trends
    • 'Human-like' autonomous driving technology
    • An AI chauffeur makes intelligent assisted driving highly personalised
    • A smart chassis can anticipate and adapt to various road conditions, providing a smooth and comfortable driving experience
  3. The consumer

    • Comparison of luxury car owner profiles by energy type and brand
    • Owners of luxury cars worth over RMB300,000 prefer BEVs more the younger they are
    • Graph 8: car energy type, by age group, 2024
    • Graph 9: car energy type, by purchase time, 2024
    • The pursuit of value for money drags down the proportion of luxury cars worth over RMB400,000
    • Graph 10: car purchase price, by purchase time, 2024
    • Most owners of emerging brands are under 40, while BBA NEVs are more attractive to traditional car owners who want it all
    • Graph 11: owner city tier, by brand, 2024
    • Graph 12: owner age, by brand, 2024
    • Desired advantages of NEVs priced over RMB300,000
    • For luxury car owners, smart features are more desirable than power in premium NEVs
    • Graph 13: desired advantages of NEVs priced over RMB300,000, 2024
    • Luxury car owners in lower tier cities place more importance on the status symbol of appearance
    • Graph 14: top five desired advantages of NEVs priced over RMB300,000, by city tier, 2024
    • BBA NEV owners focus more on comfort and entertainment than range in premium NEVs
    • Graph 15: top five desired advantages of NEVs priced over RMB300,000, by owner's brand, 2024
    • Brands considered for different energy types
    • Traditional car brands maintain a competitive edge in the plug-in hybrid market
    • Graph 16: brands considered for different energy types, 2024
    • For BEVs, the impact of fandom for emerging brands is more evident among people in their 30s
    • Graph 17: brands considered for BEVs, by age group, 2024,
    • BMW and Audi hybrids are more popular in Tier 2 cities, while Mercedes-Benz has an advantage in Tier 1 cities
    • Graph 18: brands considered for BEVs, by city tier, 2024
    • Graph 19: brands considered for PHEVs, by city tier, 2024
    • Comparison of factors driving purchase decisions for cars and other product categories
    • Cars still express power and ability, and service experiences are highly valued
    • Graph 20: comparison of purchase factors for different product categories, 2024
    • Luxury NEV owners in their 30s value the user experience more
    • Graph 21: car purchase factors – premium consumer experience, by age group and energy type, 2024
    • Graph 22: car purchase factors – good product quality, by age group and energy type, 2024
    • Luxury BEV owners value the consumer experience and exclusivity more
    • Graph 23: car purchase factors, by energy type, 2024
    • BBA's strengths as fan favourites and status symbols are challenged by emerging premium brands
    • Graph 24: car purchase factors, by brand, 2024
    • Willingness to pay for different configuration upgrades and other services
    • Over 90% of luxury car owners are willing to pay for premium features, with interior equipment upgrades more popular than feature upgrades
    • Graph 25: willingness to pay a premium for configuration upgrades and other services, 2024
    • Luxury car owners in first-tier cities are more willing to pay extra for indulgent premium equipment
    • Graph 26: willingness to pay a premium for configuration upgrades and other services, by city tier, 2024
    • Owners of NIO, ZPENG, Li Auto and BBA NEV luxury cars are more willing to pay for additional electric equipment that meets their personalisation needs
    • Graph 27: willingness to pay a premium for configuration upgrades and other services, by brand, 2024
    • Preferences for premium lifestyle products and services
    • Interest in healthy eating, smart technology and cultural experiences remains high
    • Graph 28: preferences for premium lifestyle products and services, 2022 vs 2024
    • Owners of mid-to-high-priced luxury cars show greater interest in smart homes and mixed home décor
    • Graph 29: preferences for premium lifestyle products and services, by car price, 2024
    • BBA NEV owners' unique preference for mixed styles
    • Graph 30: preferences for premium lifestyle products and services, by brand, 2024
    • Wealth management and spending preferences
    • Physical goods are preferred over service experiences
    • Graph 31: wealth management and spending preferences, 2024
    • Pursuing personalisation and driving pleasure through car purchase/modification is more appealing to luxury car owners in their 30s
    • Graph 32: wealth management and spending preferences, by age group, 2024
    • Tesla owners are more interested in buying a car/vehicle modification, while BBA NEV owners are more willing to spend on luxury goods
    • Graph 33: wealth management and spending preferences, by brand, 2024
  4. Issues and insights

    • Upgrade the aesthetics and play with the emotional value of luxury cars
    • A 'butler-style' membership experience deepens the emotional connection with car owners
    • The personal brands of founders drive trust and traffic to luxury car brands
  5. Appendix – methodology and abbreviations

    • Methodology
    • Abbreviations

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