2023
8
Germany Creating Loyalty in Automotive Market Report 2023
2023-11-08T02:01:56+00:00
REPC8A876CC_E518_4FD3_A789_32B0BB358A4B
2195
167913
[{"name":"Automotive","url":"https:\/\/store.mintel.com\/industries\/automotive"}]
Report
en_GB
As competition in the German car market intensifies, brands can build and maintain loyalty by demonstrating value and proving the authenticity of their brand’s values. Venkatesh Modi, Research Analyst…
  1. /
  2. All Industries
  3. /
  4. Automotive
  5. /
  6. Germany Creating Loyalty in Automotive Market Report 2023

Germany Creating Loyalty in Automotive Market Report 2023

Reports - What's Included
  • Interactive Databook
  • Multiple Report Formats
  • Access to Clients Portal
  • Custom Presentation Tool

Stay ahead of the curve and future-proof your business with Mintel’s Germany Creating Loyalty in Automotive Market Report 2023. Our full report is packed with consumer-led market intelligence, German car market trends, and consumer behaviours affecting your industry. Get a 360° view of customer loyalty in the German car market including a growth forecast to help you align your business strategy with the needs of your audience.

Below, we’ve handpicked the key insights analysed in the full report and summarised the core topics.

Topics Analysed in this Report

  • The impact of inflation on customer loyalty in the German car market.
  • Key drivers affecting brand loyalty in the automotive industry in Germany.
  • Car purchase intention and future brand loyalty.
  • Important purchase factors when choosing a car brand.
  • Consumer behaviour related to car brand loyalty.

An Overview of Customer Loyalty in the German Car Market

Mintel’s German car market research shows that established brands face competition from foreign brands that are entering the automotive industry in Germany.

A wider choice of brands and cars for consumers to choose from will make it harder to prove a brand’s value and maintain a loyal customer base.

Brand Loyalty in the Automotive Industry in Germany: What Consumers Want and Why

  • The Impact of Inflation on Customer Loyalty in the German Car Market: Inflation is having a mixed effect on car buyers. 79% of consumers are willing to switch from their favourite brands if it saves them money. Others prefer to stick to brands they are familiar with and trust to reduce the risk of higher costs later on.
  • Sustainability in the Automotive Industry in Germany: As consumers have more choice of options, they will stick to brands that align with their values. Sustainability is a purchase factor that keeps gaining more importance. 32% of prospective car buyers who plan to buy a different brand consider environmental friendliness to be an important factor in their buying decision. Consumers want more information about how sustainable a car is, presenting brands with an opportunity to acquire new customers by demonstrating the seriousness of their commitment to sustainability.

German Car Market Forecast

  • As technology brands enter the German car market and vehicles increasingly become technological devices, established brands will struggle to maintain loyalty, as 42% of Gen Z express interest in purchasing a car from a technology brand.

To learn how to connect with your audience, purchase our Germany Creating Loyalty in Automotive Market Report 2023 in full. Reveal lucrative innovation opportunities to help your business grow during times of financial uncertainty.

Products and Brands Discussed in this Report

Brands: Sony, Apple, Xiaomi, Volkswagen, Audi, Opel, Ford, BMW, Mercedes, Å koda, Renault, Seat, Tesla, Spoticar, Volvo, Hyundai, Polestar, Dacia, Amazon, Porsche, Toyota.

Additional Features Included with Your Purchase

  • Interactive Databook: Each Databook is provided as an interactive website where you can deep dive into our consumer research data on your chosen topic so you can draw your own conclusions.
  • Custom PowerPoints: Incorporate our consumer research data into your own work so you can win over your clients and stakeholders. Select insights from your report to create a custom presentation that is ready to download in minutes.
  • Different Digital Formats: PDF for conveniently sharing with your team, PowerPoint for quickly including in your presentations.
  • Mintel’s Clients Portal: Our portal provides instant access to actionable analysis, podcasts, and trend pieces relevant to your industry that are published almost daily, as well as our annual Global Consumer Trends. You can also browse our extensive catalogue of market research reports.

Expert Insights on Customer Loyalty in the German Car Market

This report, written by Venkatesh Modi, Research Analyst, delivers in-depth commentary and analysis to highlight German car market trends and add expert context to the numbers.

As competition in the German car market intensifies, brands can build and maintain loyalty by demonstrating value and proving the authenticity of their brand’s values.

Venkatesh Modi, Research Analyst

Research Analyst – Automotive, Germany

Collapse All
  1. EXECUTIVE SUMMARY

    • Key issues covered in this Report
    • Market context
    • Opportunities
  2. MARKET DRIVERS

    • The German economy
    • Graph 1: key economic data, in real terms, 2019-24
    • Graph 2: financial confidence index, 2022-23
    • Entry of foreign car brands
    • Legislative and regulatory changes
  3. WHAT CONSUMERS WANT AND WHY

    • Car ownership
    • Graph 3: brand of car most recently purchased, by type of car, 2023
    • Brand loyalty when buying a car
    • Graph 4: loyalty to car brand for last car purchased, 2023
    • Graph 5: loyalty to brand at last purchase, by brand of car most recently purchased, 2023
    • Graph 6: intention to purchase a car in the next three years, by generation, 2023
    • Graph 7: brand loyalty for intended car purchase, 2023
    • Important factors when deciding which brand of car to purchase
    • Graph 8: consumers who consider reliability to be an important factor when deciding brand of car to purchase, by generation, 2023
    • Graph 9: consumers who consider recommendation from friends/family to be an important factor when deciding which brand of car to purchase, by generation, 2023
    • Behaviours related to car brand loyalty
    • Graph 10: behaviours related to car brand loyalty, 2023
    • Graph 11: consumers who would prefer buying a car from a German car brand to buying one from a brand originating from another country, by purchase intention, 2023
    • Graph 12: consumers who would rather purchase an electric car from a brand that only makes electric cars than from one that doesn’t, by generation, 2023
  4. loyalty strategies

  5. APPENDIX

    • Appendix – consumer research methodology and language usage

Why Choose Mintel?

Mintel is the world’s leading market intelligence agency. We show you how consumers think today and tomorrow. As a trusted partner to industry leaders, we deliver game-changing insights to businesses across the globe, fuelling their marketing and innovation strategies that will shape the future.

Access high-quality market research with every purchase of Mintel’s consumer reports. Here’s what else is included in your report purchase:

  • Multiple Report Formats: Mintel’s reports are available in PDF and PPT formats, and are delivered straight to your inbox, so you can easily share Mintel’s market intelligence.
  • Access to Mintel’s Clients Portal: After your purchase is completed, you’ll receive an invitation to join Mintel’s Clients Portal, providing instant access to supplementary insights from Mintel’s industry experts.
  • Interactive Databook: Mintel’s bespoke consumer data is presented as an interactive website, so you can deep dive into your chosen topic, explore demographics and download specific statistics.
  • Custom Presentation Tool: Easily incorporate selected research data and analysis into a tailor-made presentation to win over clients and stakeholders.

Browse our sample PDF report below:

Please Note: All of the figures, graphs, and tables in this sample report have been redacted.
£ 2,195 (Excl.Tax)
  • Instant access when you pay by credit card
  • Exclusive prices on report bundles available until March 31st. Contact us to discuss options
Add to cart

Is this report right for you?

From consumer reports to customised growth strategies. We have an option to suit your business requirements.

Find out more

Popular Related Reports

Global Outlook on Sustainability: A Consumer Study 2024-25

£ 5,000£ 21,600

Mintel’s 2024-25 Global Outlook on Sustainability: A Consumer Study is designed to help you understand what brands and companies should prioritise in order to educate consumers and ensure...

Find out more

German Car Consumer Report 2024

£ 2,195

Our German car consumer market report shows that new technologies and demographic changes are affecting how consumers feel about cars and are prompting leading car brands to explore...

Find out more

Germany Electric and Hybrid Vehicles Market Report 2025

£ 2,195

26% of prospective car buyers are open to purchasing an electric vehicle and 23% a plug-in hybrid. However, only 12% rank electric cars as their top choice and...

Find out more

The German Car Market Report 2024

£ 2,195

As the German car industry recovers, supporting consumers in becoming mobile and focusing on core aspects such as reliability will lead to higher customer satisfaction and foster long-lasting...

Find out more

Germany Marketing Cars to Gen Z and Millennials Consumer Report 2024

£ 2,195

47% of Gen Z and 48% of Younger Millennial car buyers consider price to be an important factor when buying a car, whereas 54% of Gen Z and...

Find out more

Germany Car Purchasing Process Market Report 2024

£ 2,195

Car buyers' reliance on dealerships is falling. More new car buyers who purchased a car less than three years ago used online sources to gather information before purchase....

Find out more

Trusted by global industry leaders

We’ve found it so useful working more closely with Mintel. They helped support our recent flagship event for our top suppliers by providing a really unique viewpoint on the future of online retailing.

Nick Carroll from their Retail Team was also an excellent panelist, sharing useful and actionable consumer insights. We definitely look forward to working with Mintel again on future projects.

Zac Steele, E-Commerce Trading Development Manager, Waitrose & Partners

There is no question that Mintel is the go-to resource for the best quality market research, but I did not think it was an affordable option for Abacus Marketing to consider. As a small marketing agency, we only work with a few new clients each year.

However, we have a very high-end consultative approach to our work, so we really do need a partner like Mintel to provide the big agency experience we are always aiming to deliver. Our clients come from an incredibly diverse range of industry sectors, so we obviously need access to market research reports from a very wide spectrum of marketplaces – and that is precisely what we got.

Stephen Taylor-Brown, Managing Director, Abacus

Mintel is really good for getting a handle on a particular category quickly. If we are working on a new business pitch in an area we don’t have much experience in, it’s a brilliant way to get up to speed with what’s going on, what’s changing and what the key trends are in any category.

It’s very rare now that anyone will plough through a 200-page report – that’s why the summaries are really useful. We know they are backed up by a lot of detail, so if you need to go into something in more depth you know the information will be all there for you.

Pauline Robson, Managing Partner, Mediacom

Working in a customer-obsessed organization means that data and insights have to be at our fingertips. Mintel’s reports help us support anecdotes with real quantifiable insights. The summary sections (which I really like) helps save time by giving a birds eye view of the content before spending time combing through the pages.

Our business review discussions are strengthened by the relevancy of the reports to help us better understand our customers. In addition, the customer service received from the team (especially in crunch periods) makes the process of understanding customer behavior even better.

Ngozi Ngonadi-Nkwoji, Senior Marketing Manager, Amazon

When I’m investigating specific sectors I tend to use Mintel reports for their forecasting, which I’ve always found to be very accurate.

They also offer really broad and deep coverage in their reports. They are very, very detailed. For example, we were able to gain insight across a wide range of business areas from just one report, proving that Mintel is excellent value for money.

So overall, it’s the level of detail and the quality of forecasting that really stand out for me.

Rebecca Green, Market Insight Manager, Wincanton

Is this report right for you?

From consumer reports to customised growth strategies. We have an option to suit your business requirements.

Find out more