Germany Sustainability in Foodservice Market Report 2024
There is a chance for operators to convey sustainability through quality to deliver added value.
There is a chance for operators to convey sustainability through quality to deliver added value.
Price concerns still trump sustainability claims as a defining purchase factor, but operators can focus on transparently communicating how environmental claims provide added value to products.
As continuously rising prices make cost a greater concern, short-term initiatives like pricing incentives and long-term measures like direct sourcing will help democratise access to sustainable dining. However, scepticism is a key barrier to sustainable foodservice choices, as those who don’t prioritise sustainability in foodservice say that environmental claims are hard to trust. Open, straightforward communication, such as standardised labelling can foster trust and awareness.
A holistic approach to sustainability that goes beyond the environment matters to German foodservice users, with many agreeing that ensuring employee welfare is an important factor. Investing in employee development and wellbeing initiatives, such as by providing training on sustainability topics, will ultimately boost customer satisfaction in the Germany foodservice market.
It is true that only a small number of foodservice consumers prioritise sustainability when choosing where to eat out/order takeaway food from, but, as sustainability increasingly becomes the norm, delivering it alongside high-priority values like food quality is key to justifying spending.
Key Topics Analysed in this Report
Report Scope
This Report explores consumer attitudes and behaviours as well as industry responses related to sustainability in the foodservice sector, encompassing the environmental and ethical aspects of eating out and ordering takeaway/home delivery, including related barriers.
This report was written by Eliana Riera-McInnes, Research Analyst. She joined Mintel in 2022, focusing on consumer and market trends in the German foodservice sector. She has worked in different areas of the foodservice industry, including business strategy, market research, operations, and marketing. She holds a BA (Universidad Metropolitana), a BSc (Université du Vin) and a MA (Humboldt University of Berlin).
There is a chance for operators to convey sustainability through quality to deliver added value. Using rare local and seasonal ingredients will attract consumers demanding sustainable sourcing while exciting them with unique flavours.