2023
8
India Online vs Offline Retail Market Report 2023
2023-09-11T16:52:12+01:00
REP87B0E706_B109_46BC_9100_598FCE53E6FF
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Report
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Offer urbanites unique offline shopping experiences while enhancing online shopping for lower-tier shoppers. Envision omnichannel approaches leveraging emerging tech.Saptarshi Banerjee, Senior Research Analyst – Lifestyle, India…
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  6. India Online vs Offline Retail Market Report 2023

India Online vs Offline Retail Market Report 2023

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Offer urbanites unique offline shopping experiences while enhancing online shopping for lower-tier shoppers. Envision omnichannel approaches leveraging emerging tech.

Saptarshi Banerjee, Senior Research Analyst – Lifestyle, India

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  1. executive summary

    • Key issues covered in this Report
  2. Key Trends and market factors

    • Offline 'retailtainment' growing in India
    • Graph 1: factors driving Indian consumers' behaviour around experiences, 2023
    • Digital infrastructure revolutionising the ecommerce landscape
    • Graph 2: key factors driving consumer behaviour around value, 2023
    • Graph 3: consumers' smartphone activities in the last three months, 2023*
    • The phygital wave in retail
  3. what consumers want and why

    • Graph 4: consumers' use of online services at different stages of the COVID-19 pandemic, 2021
    • Capitalise on the endless affection for offline shopping
    • Graph 5: Indian consumers' online shopping frequency in the last six months, by gender and age, 2023
    • Graph 6: light, average and heavy online shoppers, by age group, city tier and employment, 2023
    • Graph 7: purchases of particular products/categories, by online or offline channels, 2023
    • Unlock lower-tier consumers' online shopping potential
    • Graph 8: classification of online shoppers per frequency of online shopping, by city tier and socioeconomic group, 2023
    • Graph 9: personal care products bought offline and online in the last six months, by online shopping frequency and city tier, 2023
    • Graph 10: clothing and accessories shopped in-store or online in the last six months, by online shopping frequency, 2023
    • Graph 11: lower-tier consumers online shopping platforms used in the last six months, by socio-economic group, 2023
    • Offer consumers the best of both worlds
    • Graph 12: consumer attitudes towards online and offline shopping, by generation, 2023
    • Graph 13: consumers' top platforms shopped online in the last six months, by attitudes towards online and offline shopping, 2023
    • Graph 14: consumer agreement that rising fuel prices have made online shopping more important than ever, by city tier, 2023
  4. APPENDIX

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