2024
0
Ireland Mobile Phones Market Report 2024
2024-08-23T13:04:40+01:00
REPF0F44210_0559_4FE8_B827_21CDDD57B9CF
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Report
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This report looks at the following areas: The impact of the cost of living crisis on mobile phone usage for Irish consumers. Which handset brands are the most prevalent among…
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  8. Ireland Mobile Phones Market Report 2024

Ireland Mobile Phones Market Report 2024

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This report looks at the following areas:

  • The impact of the cost of living crisis on mobile phone usage for Irish consumers.
  • Which handset brands are the most prevalent among Irish smartphone users.
  • Which phone networks are the most used among consumers and if consumers prefer prepaid or postpaid subscriptions.
  • How the rollout of 5G has progressed in Ireland, and to what degree NI consumers have adopted the new service.

Financial strain is putting emphasis on value for money and seeing consumers scrutinizing spending on data, and making handsets last longer.

Brian O’Connor, Category Director – Irish Reports

Market Definitions

This Report covers the Irish consumer market for mobile phones and mobile network providers. Mobile phones are defined as any device being used to place or receive calls by connecting to a mobile network. ‘Basic mobile phones’ and ‘Feature phones’ are terms used to describe non-smartphones.

Mobile networks are defined as networks providing either data, voice or SMS (Short Message Service) facilities to a mobile device. Data delivered over Wi-Fi is not included under the ‘data’ category. Primarily, this Report refers to the use of mobile networks through traditional mobile phones or smartphones. However, reference is also made to tablet devices as these can connect to mobile networks for data.

Network connections can come in two forms – prepaid and postpaid. The former involves buying credit for a phone, which is then worked through, while the latter refers to the use of a handset with a monthly contract charge covering the previous month’s usage.

Prepaid is better known to consumers as ‘pay-as-you-go’ (PAYG) and is referred to as such throughout this Report. Similarly, ‘postpaid’ is better known to consumers as ‘contract’ and is referred to as such throughout this Report. SIM-only refers to a contract with a phone that has been paid off.

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  1. Executive Summary

    • Opportunities for the mobile phone market
    • Offering value for money
    • Expectation for handsets to last longer
    • Network switching could become more common
    • Market dynamics and outlook
    • Continued growth in mobile subscriptions
    • Postpaid continues to expand market share
    • Graph 1: mobile subscriptions, by prepay and post-pay, Q1 2019- Q1 2024
    • Growth in subscriber numbers to continue till 2029
    • Graph 2: estimated total number of mobile phone subscribers, NI and RoI, 2019-29
    • Market predictions
    • Financial strain remains an issue
    • Upgrade cycle expanding
    • Monthly data usage continues to increase
    • Graph 3: average monthly data usage per smartphone (GB), 2019-24
    • What consumers want and why
    • Apple and Samsung are clear market leaders
    • Graph 4: type of smartphone brand that consumers currently personally own, 2024
    • Consumers prefer familiar brands
    • Graph 5: if a consumers’ current smartphone is the same brand as their previous one, 2024
    • O2 and Vodafone see strong usage
    • Graph 6: mobile network providers used by consumers for their main mobile phone, 2024
    • Graph 7: mobile network providers used by consumers for their main mobile phone, 2024
    • Strong preference for postpaid contracts
    • Cost increase help drive postpaid usage
    • £250/€250 average new phone budget (if paid upfront)
    • Graph 8: How much consumers are willing to spend upfront on their next smartphone, 2024
    • Irish phone users pleased with coverage
    • Happy with network strength; worried about mental health
  2. Market Dynamics

    • Market size
    • Continued growth in mobile subscriptions
    • Graph 9: Total number of mobile phone subscribers, 2019-24
    • Postpaid continues to surge in popularity
    • Graph 10: mobile subscriptions, by prepay and postpay, Q1 2019-Q1 2024
    • Voice revenue accounts for majority of sector
    • Graph 11: mobile revenue, by data and voice & other revenues, RoI, Q1 2019-Q1 2024
    • 16.5% drop 2019-23 in mobile spending in UK
    • Graph 12: mobile revenue, by service type, 2019-24
    • Little change in RoI revenue share
    • Market forecast
    • Subscriber numbers expected to see marginal improvement 2024-29
    • Graph 13: estimated total number of mobile phone subscribers, 2019-29
    • Slow growth expected
    • Market drivers
    • Consumer prices continue to increase
    • Graph 14: consumer price indices for all items, 2021-24
    • Little change in financial situation among Irish consumers
    • Graph 15: how consumers rate their financial situation, 2022-24
    • Inflation and the cost of living are slowing, but Irish consumers feel worse-off compared to last year
    • Graph 16: how consumers rate their current financial situation compared to 12 months previously, 2024
    • Consumers still feeling under pressure
    • New tech equipment not a high spending priority
    • Graph 17: spending priorities if consumers financial situation improved significantly, 2024
    • Handset costs already pushing limits of affordability for many
    • Offering hardier handsets
    • Sustainability growing in importance
    • Networks increased prices in 2024
    • Messaging and minute usage still low in 2024
    • Graph 18: total SMS & MMS traffic, 2019-23
    • Graph 19: total mobile voice minutes, 2019-23
    • Strong UK drop off in messaging
    • Graph 20: total messaging (SMS & MMS) traffic, 2019-23
    • Graph 21: total mobile voice minutes (billion), 2019-23
    • Monthly data usage continues to increase
    • Graph 22: average monthly data usage per smartphone, 2019-24
    • 5G uptake slowed by infrequent upgrading
    • Graph 23: technology split of phone usage, 2021-23
    • 2G and 3G’s days are numbered
  3. What Consumers Want and Why

    • Smartphone brand usage
    • NI consumers prefer Apple, RoI Samsung
    • Graph 24: type of smartphone brand that consumers currently personally own, 2024
    • Little change in preference 2022-24
    • Strong loyalty to handset brands
    • Graph 25: if a consumer’s current smartphone is the same brand as their previous one, 2024
    • Gen Z key Apple users
    • Graph 26: ownership of an Apple device, by generational group, 2024
    • Samsung users skew to older generations
    • Graph 27: ownership of a Samsung device, by generational group, 2024
    • Upgrade cycle expanding
    • Women more likely to wait longer to upgrade
    • Mobile network provider used
    • O2 continues NI market dominance
    • Graph 28: mobile network providers used by consumers for their main mobile phone, 2024
    • Little change in NI brand choices
    • Graph 29: mobile network providers used by consumers for their main mobile phone, 2021-24
    • Vodafone & Three most popular RoI providers
    • Graph 30: mobile network providers used by consumers for their main mobile phone, 2024
    • Growth of postpaid helping to keep RoI network stable
    • Graph 31: mobile network providers used by consumers for their main mobile phone, 2021-24
    • Type of mobile network connection
    • Steady growth in monthly contract usage
    • Graph 32: type of mobile network connection, 2020-24
    • Graph 33: type of mobile network connection, 2020-24
    • Postpaid subscriptions’ prevalance increases with age
    • Graph 34: consumers who have a monthly contract (ie postpaid), by age group, 2024
    • Most plan to spend less that £250/ €250 on a phone
    • Graph 35: how much consumers are willing to spend upfront on their next smartphone, 2024
    • BNPL could be marketed effectively to those wanting a new phone, but without the long term payments
    • Attitudes towards mobile phones
    • Strong satisfaction with network coverage
    • Graph 36: agreement with statements related to mobile phones, 2024
    • Satisfaction with coverage remains broadly consistent 2021-24
    • Graph 37: agreement with the statement ‘I find the coverage of my phone network to be good’, 2021-24
    • Deeper concerns with wellbeing impact among RoI consumers
    • Graph 38: agreement with statements relating to phones and wellbeing, 2024
    • Women more inclined to worry about mental impact
    • Graph 39: agreement with the statement ‘I am concerned about the mental health implications of using my smartphone too often’, by gender, 2024
    • More efforts to limit phone usage expected
    • Cost of living seeing consumers eyeing cheaper contracts
  4. Competitive landscape

    • Innovation and marketing
    • Free disposable smartphones for Carnival
    • Convenient smartphone repairs
    • Apple Intelligence announced
    • Apple in IoI
    • Galaxy AI in Paris
    • Google AI
    • Smartphones for kids
    • Concerns with children and smartphone safety
    • New EE keeps going for gaming
    • EE Gaming and NI
    • Something and Nothing
    • Companies and brands
    • Apple – key facts
    • Apple – recent developments
    • Samsung – key facts
    • Samsung – recent developments
    • Sony – key facts
    • Sony – recent developments
    • Google – key facts
    • Google – recent developments
    • Mobile phone networks
    • EE (Everything Everywhere) – key facts
    • EE (Everything Everywhere) – recent developments
    • Virgin Media (Virgin Media O2) – key facts
    • Virgin Media (Virgin Media O2) – recent developments
    • Three – key facts
    • Three – recent developments
    • Tesco Mobile – key facts
    • Tesco Mobile – recent developments
    • Eir Group – key acts
    • Eir Group – recent developments
    • An Post Mobile – Key Facts
    • An Post Mobile -recent developments
    • Sky – key facts
    • Sky – recent developments
    • Vodafone – key facts
    • Vodafone -recent developments
    • Carphone Warehouse – key facts
    • Carphone Warehouse – recent developments
  5. Appendix

    • Consumer research methodology
    • Supplementary data
    • Market size and forecast: underlying data
    • Report scope and definitions
    • Market definition
    • Abbreviations and terms

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