“COVID-19 has been a huge driving factor for boosting the online retail market. Consumers of all ages and backgrounds are growing increasingly more confident using online platforms to purchase products. Online retailing may experience a dip in sales as consumers cut back on essential spending with the possibility of entering a recession; however, sales will bounce back as consumers are financially able.”
– Natalie Magill, Market Research Analyst
This report covers the following issues:
Mintel is the world’s leading market intelligence agency. We show you how consumers think today and tomorrow. As a trusted partner to industry leaders, we deliver game-changing insights to businesses across the globe, fuelling their marketing and innovation strategies that will shape the future.
Access high-quality market research with every purchase of Mintel’s consumer reports. Here’s what else is included in your report purchase:
From consumer reports to customised growth strategies. We have an option to suit your business requirements.
Find out more£ 5,000 – £ 21,600
Mintel’s 2024-25 Global Outlook on Sustainability: A Consumer Study is designed to help you understand what brands and companies should prioritise in order to educate consumers and ensure...
Find out more£ 2,195
Inclusivity is becoming an expectation, as 34% of online BPC shoppers have used accessibility tools on retailer/brand websites. Offering considered online tools and...
Find out more£ 2,195
As overseas marketplaces challenge the status quo, opportunities exist in the online retail market for differentiation through authenticity, innovative AI solutions, and more customer engagement by tapping into...
Find out more£ 2,195
As German consumers’ attention shifts to convenience as their financial pressures ease, there are significant growth opportunities for brands in the online grocery sector. Lena Rittmann - Analyst...
Find out more£ 2,195
The slowdown in online beauty and personal care purchases is set to reverse. Retailers can engage buyers via omnichannel offerings, target men with tech, and use personal data...
Find out more£ 2,195
The value of orders collected by consumers hit an estimated £22.6 billion in 2023, accounting for approximately 18.4% of all online sales. With the usage of collection services...
Find out more
We’ve found it so useful working more closely with Mintel. They helped support our recent flagship event for our top suppliers by providing a really unique viewpoint on the future of online retailing.
Nick Carroll from their Retail Team was also an excellent panelist, sharing useful and actionable consumer insights. We definitely look forward to working with Mintel again on future projects.
We use Mintel Reports, mostly for financial services and ecommerce markets, plus a few retail and technology ones.
As a leading payments provider, we value additional insights into consumer behaviour, opinions and trends that are shaping the many different markets we operate in. Mintel is a very good and very quick way for us to obtain those insights.
We use Mintel to get a view on where a particular market is going, which can support us in product development and help us identify opportunities or indeed risks, it is a very useful barometer of a market’s potential.
We have such a great working relationship with Mintel on lots of different levels. As an insight partner, they have helped us to develop our business planning in specific categories as well as supporting our creative process but they’ve also been super helpful with facilitating our events in their inspirational offices near St Paul’s.
They’re an innovative company, with a client-focused team that always delivers.
At Jackman, we believe that powerful strategies are based on human insight. Mintel’s leading-edge reports and insights into consumer attitudes and behaviors are an important input as we develop and execute strategy.
Mintel helps us when we want to know something quickly – it provides fast answers to our questions. If we need to get a view of what’s going on in a particular market it’s very useful.
When carrying out background research, I find Mintel an excellent starting point.
The fact that it covers so many markets is a big plus for me– instead of having to buy specialist products in each area we are interested in, especially when we only require a brief view on a particular market, we can go to Mintel for help as a one-stop shop. I find Mintel a useful and valuable resource.
From consumer reports to customised growth strategies. We have an option to suit your business requirements.
Find out more
