While old habits die hard, the pandemic added momentum to already-underway changes in payment behavior and made consumers more open to innovations.
Brian O’Connor, Category Director – Irish Reports
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Executive Summary
- Market Dynamics and Outlook
- What Consumers Want and Why
- Graph 1: how consumers usage of cash has changed in the last 12 months, NI and RoI, 2023
- Graph 2: agreement with statements related to payments, NI and RoI, 2023
- Innovation and Marketing
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Market Dynamics
- Graph 3: inflation outlook, RoI, 2022-25
- Graph 4: consumer consumption, Roi, 2022-25
- Graph 5: how consumers think prices will change over coming year, NI and RoI, 2023
- Graph 6: cheque payments transactions, volume, RoI, 2016-22
- Graph 7: digital banking transactions, volume, RoI, 2016-22
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What Consumers Want and Why
- Preferred Methods of Payment for In-Person Transactions
- Preferred Methods of Payment for Online Transactions
- Graph 8: methods of payment used online in the last month, NI and RoI, 2023
- How Cash Usage Has Changed
- Factors Considered When Choosing a Payment Method
- Graph 9: factors taken into consideration when choosing a payment method, NI and RoI, 2023
- Payment Method Behaviours
- Graph 10: agreement with statements related to payment behaviour, NI and RoI, 2023
- Payment Method Attitudes
- Graph 11: agreement with statements related to payments, NI and RoI, 2023
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Competitive Landscape
- Launch activity and innovation
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Appendix
- Supplementary data
- Report scope and definitions
- Methodology
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