Leisure operators must focus on ways to create and promote premium experiences in order to raise customer spend and cater to the ‘less but better’ mindset.
Paul Davies, Category Director – Technology and Consumer Leisure Habits
This quarterly Report explores the changing consumer attitudes and behaviours towards out-of-home leisure activities in the hospitality industry, including dining at pubs and other foodservice establishments, as well as taking part in other leisure activities such as going to the cinema, gym, and attending live sporting and music events.
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