UK consumers look to a range of approaches to manage their sugar intake. However, the recent spotlight on ultra-processed foods (UPFs) has added to scrutiny faced by artificial sweeteners, and continued ‘clean label’ new product development is needed in the UK sugar industry.
UK Consumer Attitudes towards Sugar and Sweeteners – Current trends
Almost six in ten UK consumers say they would like their favourite treat brands to explore new sugar reduction technologies, signalling the compelling potential for cutting-edge sugar reduction technology to stand out as a USP.
In light of the recent scrutiny on UPFs, three in five people say consuming too much food/drink with artificial sweeteners can lead to long-term health issues. Where products are able to call out the absence of ingredients likely to be seen as additives, this will chime. However, most brands will instead need to justify the use of these to keep consumers on side.
While reduced sugar food/drink divide opinion, there is marked openness to these. Almost half of people have tried a new low/no/reduced sugar product of late, including six in ten of current non-users. Pointing to permission for sweet treats to play in this space, almost tw0-thirds of those limiting/reducing their sugar intake list biscuits, chocolate or desserts as foods in which they would be most open to trying a reduced sugar version.
Sugar and Sweeteners – Consumer Statistics
- UK consumer attitudes towards sugar: Nearly two thirds of Brits are taking steps to moderate sugar intake.
- UK consumers and sugar consumption habits:Â Almost half of Brits are struggling to control their sugar intake, and would like their favourite treat brands to explore new sugar reduction technologies.
- UK sugar innovation trends:Â Low/no/reduced sugar launches remain rare in the UK sweet treats market.
UK Attitudes towards Sugar and Sweeteners Consumer Report – What’s Inside?
Key Topics Analysed in the Report
- Prevalence of reducing/limiting sugar intake among consumers and main steps taken to do so, including the role of scratch cooking and choosing reduced/no sugar food/drink
- Openness to reduced sugar food/drink in selected categories, including in soft drinks and sweet treats and learnings from success stories
- What approaches consumers would like food/drink brands to take to support healthier choices, including opportunities to use ingredients that are naturally lower in sugar
- Behaviours related to sugar and sweeteners and opportunities to tap into interest in support for reducing sugar in diets
- Attitudes towards sugar and sweeteners, including the need to respond to concerns about artificial sweeteners’ health impact.
Report Scope
This report examines consumers’ attitudes towards and behaviours relating to sugar and sweeteners in all types of food and non-alcoholic drink that consumers eat and buy. Sweeteners are defined as ‘substances used to impart a sweet taste to foods or in table-top sweeteners’, and can broadly be split into two types: artificial sweeteners and plant-based sweeteners. The term ‘artificial sweetener’ is typically used to refer to sugar substitutes that are made from chemically manufactured molecules, ie those which do not exist in nature. Examples include acesulfame K, aspartame, neotame, saccharin and sucralose. The term ‘plant-based sweeteners’ is typically taken to include any sweeteners that are derived from natural sources. Examples of zero-calorie naturally plant-based sweeteners include stevia (made from leaves of the stevia rebaudiana plant) and xylitol (eg from birch).
Meet the Expert Behind the Analysis
This report was written by Claire Finnegan, Mintel’s Food & Drink Analyst. Claire joined Mintel in 2022, writing and producing reports covering a variety of topics in the food and drinks market. Prior to joining Mintel, Claire obtained a BSc in Nutrition, Food and Business Management from the University of Galway. Alongside her studies, she also gained food industry experience while working for a food producer in Ireland.
Most people limit or reduce sugar, making it crucial for companies to be seen as helping. However, reduced sugar claims and sweeteners continue to divide opinion.
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Executive Summary
- Opportunities for the market
- Strong openness to lower/reduced sugar treats
- Win favour by being seen to help consumers make positive choices
- Scope to celebrate advances in sugar reduction
- Market dynamics
- Strong consumer interest in eating healthily
- Graph 1: how often people try to eat healthily, 2018-22 and 2024
- The cost of obesity keeps the issue firmly in the government’s sights
- Spotlight on ultra-processed foods adds to scrutiny of sweeteners
- What consumers want and why
- Three in five people see sticking to sugar recommendations as important, most think they meet them
- Graph 2: consumers’ perceptions of their own sugar intake, 2019, 2021 and 2024
- Scratch cooking is the most popular way to reduce sugar
- Graph 3: steps taken to limit/reduce the amount of sugar in the diet, 2019, 2021 and 2024
- Reduced sugar food/drink sparks widespread interest
- Graph 4: openness* to trying reduced sugar food and drink, by selected categories, 2024
- Consumers are open to a variety of sugar reduction methods
- Graph 5: preferred approaches* by food or drink brands to support healthier choices, 2024*
- Many people struggle to control their sugar intake
- Graph 6: behaviours relating to sugar and sweeteners, 2024
- UPF spotlight dials up scrutiny on L/N/R sugar
- Graph 7: attitudes towards sugar and sweeteners, 2024
- Innovation trends
- Low/no/reduced sugar launches remain rare in sweet treats
- Graph 8: share of launches with low/no/reduced sugar claims, by sweet foods category, 2019-24
- Various non-sweet foods offer reassurance on sugar
- Graph 9: share of launches with low/no/reduced sugar claims, by non-sweet foods category, 2019-24
- Low/no/reduced sugar launches feature strongly in soft drinks
- Graph 10: share of launches with low/no/reduced sugar claims, by category, in soft drinks, 2017-24
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Market Dynamics
- Market drivers
- Falling inflation has reduced pressure on household finances
- Graph 11: CPI inflation rate and total pay growth rate, 2021-24
- Sugar prices skyrocket
- Graph 12: price inflation for domestic sugar, 2018-24
- Graph 13: price inflation for imported sugar, 2018-24
- Consumer sentiment: one in four see finances as healthy
- Graph 14: the financial wellbeing index, 2016-24
- Consumer confidence falls
- Graph 15: the financial confidence index, 2016-24
- Widespread experience of stress among consumers
- Strong consumer interest in eating healthily
- Graph 16: how often people try to eat healthily, 2018-22 and 2024
- Growing consumer focus on positive nutrition
- Overall overweight and obesity levels on upward trajectory
- Graph 17: prevalence of overweight and obesity in England, by gender, 1993-2021
- Government commissioned reports paints a bleak picture of shelved health plans
- Graph 18: prevalence of overweight and obesity among children in Reception and Year 6 in England, 2019/20-22/23
- The cost of obesity keeps the issue firmly in the government’s sights
- Government measures on HFSS slow to roll out
- Impact of HFSS regulations will not be felt equally
- Sugar intake remains far above recommended levels
- Media spotlight on ultra-processed foods
- WHO recommends against use of non-sugar sweeteners to control body weight…
- …and aspartame was classified as ‘possibly carcinogenic
- Six in 10 link excessive intake of artificial sweeteners with long-term health issues…
- …but many still see these as an appealing way to support healthier choices
- Delayed sugar reduction report details progress made…
- Graph 19: summary of change in sugar content by food category between baseline (2015) and year 4 (2020)
- …but not without criticism
- The introduction of the Soft Drinks Industry Levy…
- Graph 20: average sugars (g per 100g/ml) as listed on the nutrition panel, in product launches in select drink categories, 2015-24
- …saw widespread reduction in sugar
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What Consumers Want and Why
- Consumers’ perceptions of their own sugar intake
- Excessive sugar consumption continues to contribute to the nation’s obesity epidemic
- Many people limit sugar, few meet recommendations
- Three in five people agree that sticking to sugar recommendations is important for a healthy lifestyle…
- Graph 21: consumers’ perceptions of their own sugar intake, 2019, 2021 and 2024
- …but the reality will challenge public health agenda
- Changes in working habits are a key driver in shifting sugar consumption perceptions
- Graph 22: consumers’ perceptions of their own sugar intake, by employment, 2019, 2021 and 2024
- Busy lifestyles take their toll
- Steps taken to limit/reduce sugar in the diet
- Nearly two thirds are taking steps to moderate sugar intake
- Graph 23: whether consumers are taking steps to limit/reduce the amount of sugar in their diet, 2019, 2021 and 2024
- Consumers take a more focused approach to sugar reduction
- Graph 24: repertoire of steps taken to limit/reduce the amount of sugar in the diet, 2021 and 2024
- Scratch cooking is the most popular way to reduce sugar
- Graph 25: steps taken to limit/reduce the amount of sugar in the diet, 2019, 2021 and 2024
- Scratch cooking offers a sense of control
- Reduced sugar options are part of an array of approaches
- Onus is on lower sugar products to highlight their credentials
- Openness to trying reduced sugar food and drink
- Strong openness to lower/reduced sugar treats
- Reduced sugar food/drink prove divisive…
- …but sparks widespread interest
- Graph 26: openness* to trying reduced sugar food and drink, by selected categories, 2024
- Reduced sugar soft drinks continue to hold promise
- Low sugar is top priority for healthy snackers…
- …but reduced sugar claims are rare
- Graph 27: share of launches with low/reduced sugar claims in the total chocolate, sweet biscuit and yogurt categories, 2018-24*
- HFSS restrictions fuel rounded better-for-you NPD
- Consumer assumptions of poor experience pose a challenge to reduced sugar snacks
- Leading brands have discontinued reduced sugar bars
- Success stories point to opportunities
- Votes of confidence from leading names
- Preferred approaches by food or drink brands to support healthier choices
- Consumers are open to a variety of sugar reduction methods
- Graph 28: preferred approaches* by food or drink brands to support healthier choices, 2024*
- Using naturally lower sugar ingredients appeals widely…
- …but is little explored
- Global products call out quality ingredients and reduced sugar
- Preferred sugar reduction approaches vary by age…
- Graph 29: preferred approaches* by food or drink brands to support healthier choices, by age group, 2024
- …with younger consumers most open to seeing sugar replaced with protein or fibre
- Behaviours relating to sugar and sweeteners
- Win favour by being seen to help consumers make positive choices
- Many consumers are struggling to control their sugar intake
- Graph 30: behaviours relating to sugar and sweeteners, 2024
- …and would like tips to support this
- Few brands champion L/N/R sugar in their marketing
- Zoe’s podcast discusses sugar and honey
- Tonic Health scrutinises sugar in mainstream food and drink on social media
- Grocers offer signposting and analysis
- Help consumers to make the right choice for them
- Scope to celebrate advances in sugar reduction
- Consumers give green light for companies to explore new sugar reduction technologies…
- …with high interest among under-45s
- Interest in new sugar reduction technologies rises among those struggling to control sugar
- Celebrate sugar reduction breakthroughs in consumer-friendly ways
- Attitudes towards sugar and sweeteners
- Spotlight on ultra-processed food…
- …will challenge also L/N/R sugar market…
- Graph 31: attitudes towards sugar and sweeteners, 2024
- …with artificial sweeteners under particular scrutiny
- ‘Additives’ have stronger processed connotations than L/N/R labels…
- Graph 32: attributes associated with highly processed food and drink, 2024
- …driving the need for continued ‘clean label’ NPD and communications
- Brands offer cues on ‘minimally processed’ positioning…
- …and explaining ingredients
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Innovation Trends
- Launch activity and innovation
- Minimal change in prevalence of leading sweeteners
- Graph 33: share of product launches in the food and non-alcoholic drink market containing selected sweeteners, 2017-24*
- Launch activity and innovation – sweet treats
- Low/no/reduced sugar launches remain rare in sweet treats
- Graph 34: share of launches with low/no/reduced sugar claims, by sweet foods category, 2019-24
- Own-label leads the way in L/N/R sugar chocolate launches
- Launches with low-/reduced sugar claims remain rare in sweet biscuits
- Small number of launches make reduced sugar claims in cakes and sweet baked goods
- Challenger brands lead in L/N/R sugar ice cream
- Desserts attract high-profile lower-sugar launches
- L/N/R sugar claims lose share in yogurt launches
- Launch activity and innovation – non-sweet foods
- Various non-sweet foods offer reassurance on sugar
- Graph 35: share of launches with low/no/reduced sugar claims, by non-sweet foods category, 2019-24
- Leading brands offer reassurance on sugar in savoury foods
- Health remains a prominent theme in breakfast cereals NPD
- Cereal/snack/energy bar launches drive low/reduced sugar claims in snacks
- Launch activity and innovation – non-alcoholic drinks
- Low/no/reduced sugar launches feature strongly in soft drinks
- Graph 36: share of launches with low/no/reduced sugar claims, by category, in soft drinks, 2017-24
- Surge in NPD with sugar-free claims in carbonated soft drinks…
- …and sports and energy drinks
- Sugar-free claims are also prominent in bottled water launches
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Appendix
- Supplementary data
- Categories within the scope of HFSS regulations
- Report scope and definitions
- Market definition
- Abbreviations and terms
- Consumer research methodology
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