2022
9
UK B2B eCommerce Market Report 2022
2022-04-08T04:08:10+01:00
OX1100839
1495
150391
[{"name":"eCommerce","url":"https:\/\/store.mintel.com\/industries\/retail\/ecommerce"}]
Report
en_GB
“B2B ecommerce was in strong growth but this has been tempered by successive wider economic issues. Brexit disruption was swiftly followed by the COVID-19 pandemic, and consequent major deviations in…

UK B2B eCommerce Market Report 2022

£ 1,495 (Excl.Tax)

Description

The UK B2B ecommerce Market Report 2022 identifies the growth of the B2B ecommerce market UK, which sectors are most prominent within B2B ecommerce UK, and the impact of the pandemic, inflation, and the Ukraine crisis on the B2B market in the UK. This report covers the UK ecommerce market size, market forecast, market segmentation and B2B ecommerce trends and statistics for the B2B market in the UK.

B2B eCommerce UK: Current Market Landscape

The UK ecommerce market is one of the most advanced in Europe and it continues to grow strongly through website sales of B2B ecommerce products, with some elements starting to show greater signs of maturity. According to our B2B market research, EDI, in particular, is recording significantly slower growth than prior to the pandemic, though website sales of B2B ecommerce products are growing more widely across end-use markets.

However, COVID-19 disruptions significantly reduced the growth of UK B2B ecommerce due to supply chain issues associated with the pandemic. Once pandemic induced disruptions eased, the crisis in Ukraine caused yet another blow to the B2B ecommerce market UK. Inflation combined with a squeeze on consumer spending power is also impacting the demand within many sectors and is causing delays in discretionary spending.

B2B eCommerce Market Insights: Market Share and Key Industry Trends

Our B2B ecommerce data analysis shows that EDI continues to expand though at much slower rates as companies continue to seek cost efficiency. Website sales of B2B ecommerce products continue to progress with ever more sophisticated technology enhancing the analysis of end user data, introducing greater levels of analysis and customer understanding.

The B2B market in the UK continues to face new challenges caused by spiralling inflation and supply chain issues as a result of global economic issues. However, the B2B ecommerce market UK covers a multitude of sectors, and the impacts of such global movements are impacting those sectors on all levels.

  • 69% of the entire market in 2021 was accounted for by B2B ecommerce.
  • 96% of businesses have some form of digital exposure.
  • 11% of sales in 2021 are accounted for by EDI.

UK B2B eCommerce Trends and Statistics in the B2B eCommerce Market UK

Our B2B market research predicts that for many end use sectors, the channel will mature and grow, reflecting wider economic/demand issues. The penetration of currently under-developed sectors will continue to improve assisted by technological advances that are making ecommerce the most efficient channel of sales for the B2B market in the UK.

While growth in B2B ecommerce UK is forecast across all markets, well-established sectors, such as manufacturing, are now more dependent on wider economic developments. Other sectors remain significantly under-developed, such as the construction sector, which is a notoriously low user of digital formats, but also faces challenges around the suitability of the ecommerce format.

Read on to discover more details or take a look at all of our UK B2B Economic Outlook Market Research.

Quickly Understand

  • How has the the B2B ecommerce market UK performed during the unprecedented disruptions of both Brexit and the COVID-19 pandemic?
  • How is UK B2B ecommerce going about challenges such as heightening inflation and material/component shortages due to the pandemic and Ukraine crisis?
  • The segmentation of B2B ecommerce UK between EDI and website sales.
  • What are the major variations in both current penetration and prospects of end-use markets?

Covered in this Report

Brands: Alibaba (Taobao, Alimama, Tmall, Ele.me, Alibaba Cloud, AliExpress, Lazada, Cainiao, DingTalk, Freshippo, Youku), Amazon (Amazon Store, Amazon Go, Amazon Music, Amazon Go Grocery, Amazon Fresh, Amazon 4-star, Amazon Books, Amazon Air, Amazon Sout, Amazon Music, Amazon Studios, Audible, Twitch, Prime Gaming), Electrocomponents (RS Components, Allied Electronics & Automation, RS Pro, DesignSpark, Okdo, IESA, Synovos, MRO, Needlers, Liscombe), Orbital Fasteners, RAJA Group (Viking, Office Depot Europe, Cenpac, Welcome Office, JPG, Bernard, Kalamazoo, Morplan, UdoBar, Mondoffice), Kingfisher (Screwfix Direct).

Expert Analysis from a Specialist in the Field

This report, written by Terry Leggett, a leading analyst in the B2B sector, delivers in-depth commentary and analysis to highlight current trends in the B2B eCommerce market UK and add expert context to the numbers.

B2B ecommerce was in strong growth but this has been tempered by successive wider economic issues. Brexit disruption was swiftly followed by the COVID-19 pandemic, and consequent major deviations in GDP. Inflation and material shortages are now surfacing with worldwide pressures on fuel prices compounded by the Ukraine conflict. Despite these wider pressures, there remain opportunities for a considerable furthering of ecommerce, though some end-use sectors are starting to show signs of maturity and others remain under-developed.

Terry Leggett - Research Analyst
Terry Leggett
Senior B2B Analyst

Table of Contents

  1. Overview

    • Key issues covered in this Report
    • COVID-19: market context
    • Economic and other assumptions
    • Products covered in this Report
  2. Executive Summary

    • The five-year outlook for B2B eCommerce
      • Figure 1: B2B ecommerce outlook, 2022-26
    • The market
    • Market size and forecast
      • Figure 2: Market size for B2B ecommerce, 2012-26 (£ billion)
    • The B2B eCommerce channels
      • Figure 3: Segmentation of the B2B ecommerce market, by channel, 2021 (£ billion)
    • The B2B eCommerce markets
      • Figure 4: Segmentation of B2B ecommerce sales, by business sector, 2021
    • Market drivers
    • The economy
    • The COVID-19 impact on digitisation
    • The connected society
    • The digital footprint of businesses
      • Figure 5: Percentage of companies and charities with digital services, 2021
    • Companies and brands
    • A broad sector
  3. Issues and Insights

    • The emerging challenges
    • The small business opportunity
      • Figure 6: Segmentation of small business turnover, by sector, 2021 (£ billion)
      • Figure 7: Small business market share, by sector, 2021
  4. Market Size and Performance

    • The wider eCommerce sector
      • Figure 8: Market size of ecommerce, 2016-21
    • B2B activity
      • Figure 9: Market size for B2B ecommerce, 2016-21
      • Figure 10: Segmentation of the market for B2B ecommerce, by channel, 2016-21
  5. Market Forecast

    • Continued development
      • Figure 11: B2B ecommerce outlook, 2022-26
    • Variation in prospects by end-use sector
      • Figure 12: Market forecast for B2B ecommerce, 2021-26
    • Market drivers and assumptions
      • Figure 13: Key drivers affecting MBD’s market forecast, 2015-26
    • Forecast methodology
  6. Market Segmentation

    • COVID-19 changed the balance
      • Figure 14: Segmentation of ecommerce activity, by end-use market, 2021 (£ billion)
    • Different channels
      • Figure 15: Segmentation of the B2B ecommerce market, by channel, 2021 (£ billion)
    • Business sector segmentation
      • Figure 16: Segmentation of all ecommerce sales, by business sector, 2021
      • Figure 17: Segmentation of B2B ecommerce sales, by business sector, 2021
  7. Segmentation: Manufacturing

    • COVID-19 and Brexit disruption
      • Figure 18: development of manufacturing ecommerce sales, 2016-21
    • EDI leads activity, though development interrupted
      • Figure 19: Segmentation of ecommerce sales in the manufacturing sector, by channel, 2016-21
    • Market trends
    • The COVID-19 impact
    • The Brexit impact
    • The B2B or B2C dilemma
      • Figure 20: Segmentation of ecommerce sales in the manufacturing sector, by end-use market, 2016-21
  8. Segmentation: Utilities

    • COVID-19 did not stunt eCommerce activity
      • Figure 21: development of utilities ecommerce sales, 2016-21
    • eCommerce led by websites
      • Figure 22: Segmentation of ecommerce sale in the utilities sector, by channel, 2016-21
    • A B2C-led market
      • Figure 23: Segmentation of ecommerce sales in the utilities sector, by end-use market, 2016-21
  9. Segmentation: Construction

    • Modest eCommerce market
      • Figure 24: development of construction ecommerce sales, 2016-21
    • Mixed channels of eCommerce
      • Figure 25: Segmentation of ecommerce sale in the construction sector, by channel, 2016-21
    • Primarily a B2B market
      • Figure 26: Segmentation of ecommerce sales in the construction sector, by end-use market, 2016-21
  10. Segmentation: Wholesale

    • The largest eCommerce market
      • Figure 27: development of wholesale ecommerce sales, 2016-21
    • Split marketing channels
      • Figure 28: Segmentation of ecommerce sales in the wholesale sector, by channel, 2016-21
    • B2B recovers in 2021
      • Figure 29: Segmentation of ecommerce sales in the wholesale sector, by end-use market, 2016-21
  11. Segmentation: Retail

    • Market boosted by COVID-19
      • Figure 30: development of retail ecommerce sales, 2016-21
    • Major sector for website sales
      • Figure 31: Segmentation of ecommerce sales in the retail sector, by channel, 2016-21
    • A B2C-led market
      • Figure 32: Segmentation of ecommerce sales in the retail sector, by end-use market, 2016-21
  12. Segmentation: Logistics

    • A stalled market
      • Figure 33: development of logistics ecommerce sales, 2016-21
    • Both channels impacted
      • Figure 34: Segmentation of ecommerce sales in the logistics sector, by channel, 2016-21
    • B2B bounces back in 2021
      • Figure 35: Segmentation of ecommerce sales in the logistics sector, by end-use market, 2016-21
  13. Segmentation: Accommodation and Food Service

    • Strong impact of the pandemic
      • Figure 36: development of accommodation and food service ecommerce sales, 2016-21
    • Websites represent an important channel
      • Figure 37: Segmentation of ecommerce sales in the accommodation and food service sector, by channel, 2016-21
    • B2C particularly impacted
      • Figure 38: Segmentation of ecommerce sales in the accommodation and food service sector, by end-use market, 2016-21
  14. Segmentation: Information and Communications

    • Growth continued through pandemic
      • Figure 39: development of information and communication ecommerce sales, 2016-21
    • Market led by website sales
      • Figure 40: Segmentation of ecommerce sales in the information and communication sector, by channel, 2016-21
    • B2C narrowly leads the market
      • Figure 41: Segmentation of ecommerce sales in the information and communications sector, by end-use market, 2016-21
  15. Segmentation: Other Services

    • The Brexit and pandemic impact
      • Figure 42: development of other services ecommerce sales, 2016-21
    • Website sales dominate the sector
      • Figure 43: Segmentation of ecommerce sales in the other services sector, by channel, 2016-21
    • B2C and B2B are both important sectors
      • Figure 44: Segmentation of ecommerce sales in the other services sector, by end-use market, 2016-21
  16. Market Drivers

    • The UK economy
    • GDP reached pre-pandemic levels in November 2021
    • The post-COVID-19 bounce back faces new issues with the Ukraine conflict
    • Employment has held up better than expected
    • Inflationary pressures are mounting
    • Summary of key economic data, 2020-26
      • Figure 45: Key economic data, 2020-26
    • The COVID-19 impact on digitisation
      • Figure 46: Location of working adults, 2020-2021
    • The connected society
      • Figure 47: Worldwide internet usage, by region, 2021 (millions and %)
      • Figure 48: UK adult internet usage, 2013-20
    • The digital footprint of businesses
      • Figure 49: Percentage of companies and charities with digital services, 2021
  17. Industry Structure

    • Such a broad structure
      • Figure 50: Development of the dedicated retail sales via mail order or internet sector, 2016-2021
      • Figure 51: Financial structure of the dedicated retail sales via mail order or internet sector, 2021 (number of companies)
    • The COVID-19 impact
  18. Company Profiles

    • Alibaba
    • Activity
    • Performance
      • Figure 52: Turnover development of Alibaba Group Holdings, 2016-21 (US$ billion)
      • Figure 53: Revenue segmentation of Alibaba Group Holdings, 2019-21 (US$ billion)
      • Figure 54: Revenue breakdown of Alibaba Group Holdings, 2019-21 (US$ billion)
    • Strategy
    • Amazon
    • Activity
    • Performance
      • Figure 55: Financial performance of Amazon, 2016-21 (US$ million)
      • Figure 56: UK turnover development of Amazon, 2015-20 (US$ million)
      • Figure 57: Segmentation of Amazon net sales, 2021 (US$ million)
    • Strategy
    • Electrocomponents
    • Activity
    • Performance
      • Figure 58: Financial performance of Electrocomponents, 2017-21 (£ million)
      • Figure 59: Regional revenue segmentation of Electrocomponents, 2021 (£ million)
      • Figure 60: Service solution revenue segmentation of Electrocomponents, 2021
      • Figure 61: End-use revenue segmentation of Electrocomponents, 2021
    • Strategy
    • Orbital Fasteners
    • Activity
    • Performance
      • Figure 62: Financial performance of Orbital Fasteners, 2016-20
    • Strategy
    • RAJA Group (now including Viking and Office Depot Europe)
    • Activity
    • Performance
      • Figure 63: Financial performance of Office Depot International (UK), 2016-20 (£ million)
    • Strategy
    • Screwfix Direct
    • Activity
    • Performance
      • Figure 64: Financial performance of Screwfix, 2017-21 (£ million)
    • Strategy
  19. Appendix – Data Sources, Abbreviations and Supporting Information

  20. Appendix – Forecast Methodology

    • Market forecast
      • Figure 65: Forecast market for B2B ecommerce, 2021-26 (£ billion)
    • Market drivers and assumptions
      • Figure 66: Key drivers affecting MBD’s market forecast, 2020-26
    • Forecast methodology

About the report

This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

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Mintel’s proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.

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Data

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*databooks not available with UK B2B Industry reports.

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