2024
9
UK Black Friday Market Report 2024
2024-02-27T12:01:48+00:00
REPD7801AE7_99AA_4B35_BDDB_69CB312C2B5E
2195
170899
[{"name":"Retail","url":"https:\/\/store.mintel.com\/industries\/retail"}]
Report
en_GB
Black Friday 2023 saw record shopper numbers in a value-centric market. However longer-term retailers need to focus on addressing shoppers eco-anxiety and discounting fatigue. Emily Viberg, Retail analyst…
  1. /
  2. All Industries
  3. /
  4. Retail
  5. /
  6. UK Black Friday Market Report 2024

UK Black Friday Market Report 2024

Reports - What's Included
  • Interactive Databook
  • Multiple Report Formats
  • Access to Clients Portal
  • Custom Presentation Tool

Stay ahead of the curve and future-proof your business with Mintel’s UK Black Friday Market Report 2024. Our full report is packed with consumer-led market intelligence, the latest Black Friday market research, trends and consumer behaviours affecting your business. Get a 360° view of the Black Friday market including market size, share and forecasted growth to help you align your business strategy with the needs of your audience.

Below, we’ve handpicked the key insights analysed in the full report and summarised the core topics.

Topics Analysed in this Report

  • Market size and analysis of Black Friday in the UK spending in 2023.
  • Overall Black Friday engagement and products purchased during promotions in 2023.
  • How products were purchased and from which retailers during Black Friday 2023.
  • Impact of the cost of living crisis on Black Friday in the UK behaviours.
  • Attitudes towards overconsumption, eco-friendly Black Friday initiatives and trust in promotions
  • Competitive strategies used during Black Friday in the UK.

Black Friday Sales in the UK – 2023 Sales Total

Total sales during Black Friday 2023 reached an estimated £13.3 billion, up 7.3% year-on-year.

Black Friday in the UK: 2023 Overview

The cost of living crisis gave a significant boost to Black Friday 2023, with over half of Black Friday shoppers saying financial concerns meant they relied on promotions more than usual. Lower-income households are naturally drawn to Black Friday, but in 2023 it was a greater number of higher-income households buying into the event.

  • Black Friday market research: 52% of Black Friday shoppers saying financial concerns meant they relied on promotions more than usual.

Black Friday Market Research Trends, Challenges and Opportunities

Foster discovery for new brands

To encourage future engagement with Black Friday, the event needs to help foster the discovery of new brands and retailers. This focus can help retailers challenge the perception that promotions just include the same set of regularly discounted products.

  • Black Friday in the UK trends: 84% of consumers agree that a positive experience with a retailer during Black Friday would encourage them to shop there again.

Growth of the in-store Black Friday sales

While Black Friday remains an online-first retail event, in-store Black Friday purchasing grew in 2023. Brands have an opportunity to gain a further share of Black Friday demand by leveraging the USP of physical space to create an ‘event’ feeling of coming into a store during the promotions.

  • Black Friday in the UK statistics: 44% of consumers purchased a Black Friday deal in-store.

Purchase our UK Black Friday Market Report to receive a consumer behaviour and trends analysis, and recommendations for market opportunities. Readers of this report may also be interested in our UK Christmas Gift Buying Market Report, or our range of Retail Market Research.

Brands Featured in the Full Report

Amazon, Currys, Argos, Clarks, Apricot, Sports Direct, The Body Shop, H.Samuel, Charlotte Tilbury, eBay, ASOS, Boots, Etsy.

Expert Insights from a Retail Analyst

This report, written by Emily Viberg, a leading research analyst, delivers in-depth commentary and analysis to highlight Black Friday market research and add expert context to the numbers.

Black Friday 2023 saw record shopper numbers in a value-centric market. However longer-term retailers need to focus on addressing shoppers eco-anxiety and discounting fatigue.

Emily Viberg
Retail analyst

Collapse All
    • Key issues covered in this Report
  1. Executive Summary

    • Opportunities for Black Friday
    • Market dynamics and outlook
    • Graph 1: “Are you expecting to do any of the following as a result of rising prices? Please select all that apply.”, 2023
    • Graph 2: year-on-year percentage change in all retail sales, excluding VAT, non-seasonally adjusted value and volume, Oct-Dec 2023
    • What consumers want and why
    • Graph 3: Black Friday purchasing, 2021-23
    • Graph 4: Black Friday purchasing by channel, 2021-23
    • Graph 5: Black Friday purchasing, 2022-23
    • Graph 6: type of retailer shopped with during Black Friday, 2021-23
    • Graph 7: eco-friendly Black Friday shopping behaviours, 2023
    • Retailer activity
  2. Market Dynamics

    • Market size
    • Graph 8: estimated market size for Black Friday, 2019-23
    • Graph 9: year-on-year percentage change in all retail sales, excluding VAT, non-seasonally adjusted value and volume, Oct-Dec, 2021-2023
    • Graph 10: retail sales (ex. fuel) in October-December as a percentage of total retail sales in the final quarter, 2019-23
    • Graph 11: percentage change year-on-year in total online retail sales, excluding VAT, 2021-23
    • Graph 12: share of online sales, by type of retail operation, 2020-23
    • Macro-economic factors
    • Graph 13: CPI inflation rate, 2021-23
    • Graph 14: “Are you expecting to do any of the following as a result of rising prices? Please select all that apply.”, 2023
    • Graph 15: the financial wellbeing index, 2016-23
    • Graph 16: the financial confidence index, 2016-23
    • Graph 17: when Christmas gift buying started, 2020-23
  3. What Consumers Want and Why

    • Black Friday 2023 participation
    • Graph 18: Black Friday purchasing, 2021-23
    • Graph 19: Black Friday purchasing by channel, 2021-23
    • Graph 20: Black Friday participation, by age, 2023
    • Graph 21: Black Friday participation, by age, 2022
    • Graph 22: Black Friday participation, by household income, 2022
    • Graph 23: Black Friday participation, by household income, 2023
    • Products purchased during Black Friday 2023
    • Graph 24: Black Friday purchasing, 2022-23
    • Graph 25: Black Friday purchasing, 2022
    • Graph 26: percentage of shoppers buying electrical goods for Black Friday in-store or online, 2023
    • Graph 27: repertoire of how many items they bought online for Black Friday, 2022-2023
    • Graph 28: repertoire of how many items they bought in-store for Black Friday, 2022-2023
    • Where they shopped during Black Friday 2023
    • Graph 29: type of retailer shopped with during Black Friday, 2021-23
    • Graph 30: where they shopped for Black Friday products, 2022-23
    • Graph 31: demographic breakdown of the percentage of shoppers who bought products at Temu and Shein during Black Friday, 2023
    • Planned and Christmas spending during Black Friday
    • Graph 32: Black Friday planned and Christmas spending behaviours, 2023
    • Graph 33: planned and christmas gifts purchasing during Black Friday, by age, 2023
    • Graph 34: percentage of shoppers who pre-planned Black Friday purchases and bought Christmas gifts during Black Friday, by household income, 2023
    • Black Friday 2023 shopping behaviours
    • Graph 35: savvy Black Friday shopping behaviours, 2023
    • Graph 36: “Black Friday allowed me to buy from retailers I usually can’t afford”, by age, 2023
    • Graph 37: “I used online tools to search for the best Black Friday promotions”, by gender, 2023
    • Graph 38: Black Friday retailer shopping behaviours, 2023
    • Graph 39: percentage of consumers who think retailers can do more to make shopping during Black Friday fun and stay away from untrustworthy retailer, 2023
    • Attitudes to overconsumption and eco-friendly Black Friday initiatives
    • Graph 40: eco-friendly Black Friday shopping behaviours, 2023
    • Graph 41: “The overconsumption during Black Friday makes me conscious about the negative environmental impact”, by gender, 2023
    • Graph 42: “I traded in/donated products in return for a further Black Friday discount”, by age, 2023
  4. Retailer Activity

    • Black Friday: competitive strategies
    • Advertising and marketing activity
    • Graph 43: total recorded above-the-line, online display and direct mail advertising spend by retailers in November, 2019-23
    • Graph 44: leading retailers’ spending on recorded above-the-line, online display and direct mail advertising in November, 2023
    • Graph 45: total above-the-line, online display and direct mail advertising from all retailers in November, 2023
  5. Appendix

    • Report scope and definitions
    • Methodology

Why Choose Mintel?

Mintel is the world’s leading market intelligence agency. We show you how consumers think today and tomorrow. As a trusted partner to industry leaders, we deliver game-changing insights to businesses across the globe, fuelling their marketing and innovation strategies that will shape the future.

Access high-quality market research with every purchase of Mintel’s consumer reports. Here’s what else is included in your report purchase:

  • Multiple Report Formats: Mintel’s reports are available in PDF and PPT formats, and are delivered straight to your inbox, so you can easily share Mintel’s market intelligence.
  • Access to Mintel’s Clients Portal: After your purchase is completed, you’ll receive an invitation to join Mintel’s Clients Portal, providing instant access to supplementary insights from Mintel’s industry experts.
  • Interactive Databook: Mintel’s bespoke consumer data is presented as an interactive website, so you can deep dive into your chosen topic, explore demographics and download specific statistics.
  • Custom Presentation Tool: Easily incorporate selected research data and analysis into a tailor-made presentation to win over clients and stakeholders.

Take a look at a sample PDF report below:

Please Note: All of the figures, graphs, and tables in this sample report have been redacted.
£ 2,195 (Excl.Tax)
  • Instant access when you pay by credit card
  • Add multiple reports to your cart to receive a discount
Add to cart

Is this report right for you?

From consumer reports to customised growth strategies. We have an option to suit your business requirements.

Find out more

Popular Related Reports

Global Outlook on Sustainability: A Consumer Study 2024-25

£ 5,000£ 21,600

Mintel’s 2024-25 Global Outlook on Sustainability: A Consumer Study is designed to help you understand what brands and companies should prioritise in order to educate consumers and ensure...

Find out more

UK Optical Goods Retailing Market Report 2025

£ 2,195

While young people are already using virtual try-on, nearly three in ten older Gen X consumers are considering using it in the future. As the technology improves and...

Find out more

UK Arts and Crafts Consumer Report 2025

£ 2,195

Arts and crafts activity has expanded in recent years, boosted by online social platforms, the impact of the pandemic, contemporary wellness trends and a growing consumer need to...

Find out more

UK Lunchtime Foods in Retail Market Report 2025

£ 2,195

While lunchtime foods bought from retail shops remain a popular choice in 2025, they are not a frequent go-to for most people, only 17% eating them at least...

Find out more

UK Gifting in BPC Market Report 2025

£ 2,195

Non-western gifting occasions are an opportunity The increasing diversity in the UK offers BPC brands and retailers a significant opportunity to tap into culturally inclusive gifting by aligning products...

Find out more

UK Electrical Goods Retailing Market Report 2025

£ 2,195

Although high on the agenda during the cost-of-living crisis, price is no longer the be-all and end-all for all consumers. For 16-34s, good customer service even outweighs cost...

Find out more

Trusted by global industry leaders

There is no question that Mintel is the go-to resource for the best quality market research, but I did not think it was an affordable option for Abacus Marketing to consider. As a small marketing agency, we only work with a few new clients each year.

However, we have a very high-end consultative approach to our work, so we really do need a partner like Mintel to provide the big agency experience we are always aiming to deliver. Our clients come from an incredibly diverse range of industry sectors, so we obviously need access to market research reports from a very wide spectrum of marketplaces – and that is precisely what we got.

Stephen Taylor-Brown, Managing Director, Abacus

Working in a customer-obsessed organization means that data and insights have to be at our fingertips. Mintel’s reports help us support anecdotes with real quantifiable insights. The summary sections (which I really like) helps save time by giving a birds eye view of the content before spending time combing through the pages.

Our business review discussions are strengthened by the relevancy of the reports to help us better understand our customers. In addition, the customer service received from the team (especially in crunch periods) makes the process of understanding customer behavior even better.

Ngozi Ngonadi-Nkwoji, Senior Marketing Manager, Amazon

At Jackman, we believe that powerful strategies are based on human insight. Mintel’s leading-edge reports and insights into consumer attitudes and behaviors are an important input as we develop and execute strategy.

Alana Gavin, VP Research and Insights, Jackman

We have such a great working relationship with Mintel on lots of different levels. As an insight partner, they have helped us to develop our business planning in specific categories as well as supporting our creative process but they’ve also been super helpful with facilitating our events in their inspirational offices near St Paul’s.

They’re an innovative company, with a client-focused team that always delivers.

Abby Carvosso, Group Managing Director, Bauer Media Group

Mintel is really good for getting a handle on a particular category quickly. If we are working on a new business pitch in an area we don’t have much experience in, it’s a brilliant way to get up to speed with what’s going on, what’s changing and what the key trends are in any category.

It’s very rare now that anyone will plough through a 200-page report – that’s why the summaries are really useful. We know they are backed up by a lot of detail, so if you need to go into something in more depth you know the information will be all there for you.

Pauline Robson, Managing Partner, Mediacom

Is this report right for you?

From consumer reports to customised growth strategies. We have an option to suit your business requirements.

Find out more