Despite record consumer participation, Black Friday 2025 failed to match the sales boost seen in 2024, reflecting the ongoing economic pressures on households and the squeeze on discretionary spending, which…
UK
Retail
simple
UK Black Friday Market Report 2026
"Shoppers want confidence they're getting the best Black Friday deal. Honest pricing that addresses discount scepticism builds trust and sets retailers apart."
Despite record consumer participation, Black Friday 2025 failed to match the sales boost seen in 2024, reflecting the ongoing economic pressures on households and the squeeze on discretionary spending, which drove more cautious and budget-conscious shopping behaviours. Consumers prioritised smaller, more affordable purchases, snapping up bargains on everyday essentials, as affordability limited spending on higher-ticket items.
Black Friday is transforming from a day of impulse buys into a strategic planning event for budget-conscious consumers. Amid persistent cost of living pressures, shoppers are increasingly leveraging Black Friday discounts to plan for future expenses, most notably Christmas gifts. For retailers, this shift in behaviour presents a significant opportunity. By aligning Black Friday promotions with Christmas-specific deals, brands can drive sales while positioning themselves as a valuable partner in navigating economic challenges.
Over-55s’ rising engagement offers untapped growth, while mounting scepticism over “fake” discounts threatens credibility. Retailers who embrace clear, honest pricing and make it easy for shoppers to verify their savings, like Currys, can build trust, attract value-driven customers, and stand out from the competition.
This Report Looks at the Following Areas:
The impact of Black Friday on retail sales and spending trends
The evolving shift between online and in-store Black Friday shopping
Insights into Black Friday participation and the most popular product categories driving purchases
Factors influencing retailer choice during Black Friday promotions, including free gifts and product recommendations
Attitudes and behaviours around Black Friday promotions, including the need for greater price transparency and purchasing Christmas gifts during the event
Marketing campaigns highlighting overconsumption, fair pricing, and supporting local businesses
Cutting-edge innovations redefining Black Friday, from AI shopping assistants to exclusive product drops leveraging FOMO
Collapse All
EXECUTIVE SUMMARY
What you need to know
Outlook for Black Friday
Opportunities
Capturing the over-55s
Price honesty as a differentiator
Flexible finance unlocks big-ticket Black Friday basket growth
THE MARKET
Record Black Friday engagement but slower growth amid financial pressures
Graph 1: British household financial confidence, 2024-25
Black Friday becoming a Christmas budgeting tool
Shoppers demand transparency in Black Friday deals
November 2025 spending patterns suggest subdued Black Friday
November’s retail spending spike softens in 2025
Graph 2: total spend by all customers in the cohort, December 2023-November 2025
Graph 3: total number of customers spending in the cohort, December 2023-November 2025
November transactions and average spend dip slightly year-on-year
Graph 4: total number of transactions by customers in the cohort, December 2023-November 2025
Graph 5: average spend per transaction by customers in the cohort, December 2023-November 2025
2025’s Black Friday discounts fail to deliver the same boost to sales seen in November 2024
Graph 6: retail sales (excl. automotive fuel), volume and value seasonally adjusted, percentage change on previous month, November 2024-November 2025
Department stores deliver standout performance in November
Graph 7: retail sub-sector volume and value seasonally adjusted, percentage change on previous month, November 2025
John Lewis’ month-long Black Friday deals and AI price matching
Online’s growing share of November spending
Graph 8: online sales* value seasonally adjusted as a proportion of all retailing (excl. automotive fuel), November 2024-November 2025
Amazon outperformed the market in November 2025 in key areas such as transaction growth and customer retention
Graph 9: Amazon’s KPI performance in November 2025 compared to the broader market, 2025
THE CONSUMER
Black Friday shopping participation
Black Friday participation grows, but the pace has slowed from earlier years
High earners (£50k+) and 16-34s are the most engaged Black Friday shoppers
Graph 10: Black Friday purchasing, by household income, 2024-25
Graph 11: Black Friday purchasing, by age group, 2024-25
Over-55s are an untapped Black Friday opportunity
Low-income earners pull back from Black Friday deals
Top product purchases for Black Friday shoppers
Essentials and small-ticket purchases dominate Black Friday spending
Black Friday shoppers prioritise essentials and necessities
Make high-ticket Black Friday purchases accessible with buy now, pay later
Graph 12: type of goods/services bought using buy now, pay later, 2025
Online vs in-store Black Friday shopping preferences
Young shoppers lead Black Friday’s online shift
Black Friday shoppers favour online shopping
Graph 13: Black Friday participation, in-store vs. online shopping preferences, 2021-25
Black Friday shoppers still value the in-store experience
Graph 14: Black Friday participation, in-store vs. online shopping preferences, by age group, 2025
Clothing and footwear lead Black Friday purchases both in-store and online
Graph 15: Black Friday shopping, in-store vs. online, by product category, 2025
Key factors influencing Black Friday retailer choices
Free gifts, rewards, and recommendations sway Black Friday shoppers between retailers
Free gifts motivate 30% of shoppers to choose stores over online on Black Friday
Rewards are a key opportunity for small, local retailers to attract Black Friday shoppers
Community-focused Black Friday shopping
Black Friday shoppers want tailored deals
Graph 16: percentage of consumers influenced by product recommendations when choosing retailers during Black Friday, 2025
A Black Friday referral scheme can attract new shoppers and drive sales
Attitudes and behaviours around Black Friday promotions
Black Friday shoppers demand greater promotion transparency
Black Friday shoppers want to feel confident they’re getting the best deal
Turn Black Friday discounts into long-term engagement
Leverage brand loyalty to win Black Friday shoppers
Turn Black Friday browsers into buyers with in-store demonstrations
Demo Deal Dash
INNOVATION AND MARKETING
Lookfantastic Black Friday beauty drive-thru pop up
Smarter Black Friday deal hunting with AI
First-ever eBay Live Superstore for Black Friday
Pepsi’s exclusive Black Friday product drop
Puresport’s ‘Thrift It Back’ campaign challenges Black Friday consumerism
Decathlon shifts the Black Friday narrative from discounts to experiences and wellbeing
Kitchen Warehouse Black Friday campaign that engages and entertains
Small Business Saturday champions the localism trend
Black Friday social media buzz
Black Friday hourly deals concept
APPENDIX
Report scope
The consumer
Consumer research questions
Consumer research methodology
TURF methodology
TURF analysis of the attributes that would encourage consumers to shop with one retailer over another during the Black Friday promotions
UK generation groups
Other data source methodologies
Infegy Starscape coverage
Mintel Spark
Snoop SpendMapper methodology
Abbreviations
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