The car aftermarket in the UK is a constantly evolving landscape, shaped by shifting consumer priorities and advancements in technology. The cost of living crisis has significantly influenced the car aftermarket sector, compelling consumers to prioritise value for money with focus on essential parts and affordable solutions. As inflationary pressures ease, there is a growing trend of maintaining older vehicles, sustaining the demand for aftermarket components.
The primary threats to the market include the rising cost of raw materials which could potentially inflate prices and reduce demand as well as the increased scrutiny on counterfeit parts, impacting consumer trust.
However, the most exciting opportunity lies in the growing online sales channel, with 45% of consumers preferring websites like Amazon and Argos for purchasing car parts. This shift highlights a transformation in consumer purchasing habits, driven by convenience and cost-effectiveness. Another opportunity lies in the transition to electric and hybrid vehicles, presenting avenues for diversification and innovation in meeting the unique needs of these vehicles.
This report looks at the following areas:
- The impact of the cost of living on the car aftermarket and how it affects consumer spending on vehicle maintenance and repairs.
- Main motivations for replacing parts and the opportunities created by the increasing comfort with online purchasing of replacement components.
- Recent trends in demand for essential car aftermarket parts, such as tyres, batteries, and filters, and why empowering young adults is key to car care.
- Prospects driven by shifting consumer attitudes towards the car aftermarket, including the rising popularity of trust and localism.
Expanding online sales and providing value-driven solutions open up exciting avenues for growth as well as innovation.
Utku Tansel, Senior Retail Analyst
Market Definitions
Car aftermarket parts are defined as products that need to be replaced so that, mechanically, the car may function better or, indeed, at all. In this respect, they differ from car accessories, which may include comfort, security and/or appearance as the prime motivators to purchase.
For the purposes of this Report, only certain major aftermarket parts are reviewed. These are defined as parts that are typically able to be serviced at automotive fast-fit centres, dealers and garages. Replacement tyres are also included in this definition. The full line-up of parts reviewed is as follows:
- shock absorbers and related parts
- oil filters and related parts
- tyres
- exhausts and related parts
- batteries
- brakes and related parts
- clutches and related parts
- lightbulbs and related parts.
The product areas covered in this Report may be purchased from a retail outlet and fitted by the car owner or will be purchased from a garage, dealership, fast-fit outlet or a mechanic and fitted by a professional. VAT (Value Added Tax) is included.
This Report purely covers the sale of this type of good to consumers (and not trade between suppliers/manufacturers and retailers).
Value figures throughout this Report are at retail selling prices unless otherwise stated. Market sizes at 2023 prices are calculated using Mintel’s motoring deflator.
SMMT data is sourced from the Society of Motor Manufacturers and Traders. The SMMT exists to support and promote the interests of the UK automotive industry at home and abroad. Working closely with member companies, SMMT acts as the voice of the motor industry, promoting its position to government, stakeholders and the media. For more information visit www.smmt.co.uk.
Crown copyright material is reproduced with the permission of the Controller of His Majesty’s Stationery Office and the King’s Printer for Scotland.
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Executive Summary
- Opportunities for the Car Aftermarket market
- Foster trust and transparency
- Leverage online
- Promote value-driven solutions
- Market dynamics and outlook
- Market size & forecast
- The five year outlook for the car aftermarket
- Market size and forecast
- What consumers want and why
- Simplify vehicle care with innovative solutions
- Graph 1: responsibility for maintenance and servicing of the main car – I’m solely responsible, by gender, 2024
- Regular maintenance is the main reason for parts replacement
- Graph 2: reasons likely to prompt the replacement of part(s), 2024
- Tyres, wiper blades, and oil filters show promising potential
- Graph 3: purchase/fitting of replacement parts, 2024
- Online channel is ripe for aftermarket products
- Graph 4: likelihood of purchasing replacement parts online (very likely) by purchase of a part in the last 12 months, 2024
- Auto retailer websites remain top choice for online purchases
- Graph 5: website preferences for purchasing new replacement parts online, 2023 and 2024
- Rethinking car part purchases in light of the cost of living crisis
- Graph 6: the current cost of living crisis means that I will look to…, 2024
- Trust is paramount
- Graph 7: consumer attitudes towards the car aftermarket, 2024
- Innovation and marketing
- Goodyear Dunlop’s SportSmart mk4 tyre redefines hypersport performance
- Ford rides on eco-friendliness with sustainable car parts
- Amazon capitalises on the online shopping boom
- Hankook Tyres drives forward with sustainability
- Monroe unveils an engaging marketing campaign
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Market Dynamics
- Market size
- Market size for the car aftermarket, 2020-24
- Graph 8: market size for the car aftermarket*, revenues, 2020-24
- Tyres: the powerhouse of the car aftermarket
- Market forecast
- Market size and forecast
- The future is bright
- Market segmentation
- Replacement tyre sales, 2019-24
- Influence of electric and hybrid vehicles
- Other replacement parts* sales, 2019-24
- Graph 9: other replacement parts* sales, by value (at current prices), 2019-24
- Revolutionising ride quality: meeting the needs of modern vehicles
- Macro-economic factors
- Falling inflation has reduced pressure on household finances
- Graph 10: CPI* inflation rate, 2021-24
- Consumer confidence outlook
- Graph 11: the financial confidence index, 2016-24
- Social, environmental and legal factors
- Navigating the car aftermarket: opportunities amidst car parc stagnation
- Ageing car parc presents opportunities
- Graph 12: car parc age, 2019 and 2023
- Vehicle recovery providers AA and RAC promote SMR services to their members
- Car sales show signs of recovery as consumer confidence returns
- Car sales surge after pandemic challenges
- Rising demand for budget tyres: a shift in the market
- UK MOT updates: common failures revealed & annual testing stays
- Graph 13: percentage of MOT tests with one or more Fail or PRS type RfR in defect group, 2022
- Sustainability comes to the fore
- IPO’s ‘Fake Always Breaks’ campaign warns against counterfeit vehicle parts
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What Consumers Want and Why
- Reasons for maintenance
- Regular maintenance/servicing is the top reason for parts replacement
- Graph 14: reasons likely to prompt the replacement of part(s), 2024
- Maintenance can be used to develop affinity with older adults
- Graph 15: reasons likely to prompt the replacement of part(s) – replacement as part of regular maintance/servicing, by age, 2024
- Engagement through affordable solutions
- Graph 16: reasons likely to prompt the replacement of part(s) – replacement as part of regular maintance/servicing, by employment, 2024
- Understanding the key drivers for part replacements
- Driving personalisation: empowering consumers with tailored maintenance solutions
- Purchase of replacement parts
- Tyres, wiper blades and oil filters present good prospects
- Graph 17: purchase/fitting of replacement parts, 2024
- City driving takes its toll on car parts
- Graph 18: purchase/fitting of replacement parts within the last 12 months, by area, 2024
- Navigating urban challenges
- Empowering young adults: the key to car care
- Graph 19: purchase/fitting of replacement parts within the last 12 months, by 17-34s and 55+ age groups, 2024
- Address the safety needs of older drivers with aftermarket products
- Online channel
- Unlocking online sales
- Graph 20: likelihood of purchasing new replacement parts online for the main car, 2024
- Streamlining online shopping: how brands can build trust and meet consumer expectations
- Overcoming ecommerce hurdles for older adults
- Graph 21: likelihood of purchasing new replacement parts online (very unlikely), by select age groups, 2024
- Online-only retailers reach new heights in car aftermarket
- Auto retailer websites remain top choice for online purchases
- Graph 22: website preferences for purchasing new replacement parts online, 2024
- Online-only retailers reach new heights in the car aftermarket
- Strong appetite for aftermarket products online
- Graph 23: likelihood of purchasing replacement parts online (very likely), by purchase of a part in the last 12 months, 2024
- Impact of cost of living crisis
- Promote value-driven solutions
- Navigating the cost of living: how shoppers are rethinking car part purchases
- Graph 24: the current cost of living crisis means that I will look to…, 2024
- Mastering the cost of living crunch with value-driven choices
- Urbanites unleash their inner DIY
- Graph 25: the current cost of living crisis means that I will look to replace car parts myself, by area (city vs small town), 2024
- Driving change: embracing circularity in car parts for a sustainable future
- Attitudes towards car aftermarket
- Build consumer trust
- Localism high on the agenda
- Trust is paramount, while localism and convenience are high on the agenda
- Graph 26: consumer attitudes towards the car aftermarket, 2024
- Building trust should be a key focus
- Trust over price: the essential factor in choosing a car replacement service
- Graph 27: consumer attitudes towards car aftermarket, by age – “I think price is more important than trust when choosing where to get replacement parts for my car fitted”, 2024
- Unlocking the market
- The rise of localism
- Graph 28: consumer attitudes towards car aftermarket, by gender – “I like to have replacement parts for my car fitted at my local garage”, 2024
- Ride on convenience
- Tapping into generations
- Graph 29: primary vehicle warranty coverage, by age, 2024
- Village/rural present good prospects
- Graph 30: primary vehicle warranty coverage, by area, 2024
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Innovation And Marketing Trends
- Launch activity and innovation
- Goodyear Dunlop’s SportSmart mk4 tyre redefines hypersport performance
- Pirelli unveils cutting-edge tyres at the Tire Cologne 2024: embracing innovation and sustainability
- Ford rides on eco-friendliness with sustainable car parts
- Amazon capitalises on the online shopping boom
- eBay revamps auto sales with AI: driving innovation and customer engagement
- Advertising and marketing activity
- Investment in aftermarket promotion soars to record heights
- Graph 31: total above-the line, online display and direct mail advertising expenditure on car aftermarket products, 2020-24
- Brand support fuels investment in tyres
- Graph 32: total above-the line, online display and direct mail advertising expenditure, by category, 2020-24
- Digital accounts for the lion’s share of ad spend in wheels & tyres
- Graph 33: total above-the-line, online display and direct mail advertising expenditure on wheels & tyres, by media type, 2022-24
- Digital and press advertising dominate spend in car components & parts
- Graph 34: total above-the-line, online display and direct mail advertising expenditure on automotive components & parts, by media type, 2022-24
- Digital and press advertising dominate spend in car components & parts
- Graph 35: total above-the-line, online display and direct mail advertising expenditure on automotive components & parts, by media type, 2022-24
- Hankook Tyres is the top advertiser for wheels & tyres
- Hankook Tyres drives forward with sustainability
- Monroe Ride Solutions: keeping dashboard hula dancer still with superior suspension
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Competitive strategies
- Revolutionising fleet efficiency: Continental’s upgraded tool for cost-effective performance
- Nexen leverages AI and VR for next-gen tyre development
- Michelin’s innovative leap: pioneering tyre abrasion reduction and biodegradation research
- Pirelli UK crowned tyre manufacturer of the year for innovation and sustainability
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Appendix
- Market forecast data and methodology
- Market forecast
- Forecast methodology
- Supplementary data
- Replacement tyre sales, by price position, 2019-23
- Replacement tyre sales by type, 2019-23
- Hankook Tyres is the top advertiser for wheels & tyres
- Top advertisers in motor components & parts
- Advertising by media type – wheels & tyres
- Advertising by media type – components & parts
- Purchase of replacement parts
- Report scope and definitions
- Market definition
- Exclusions
- Abbreviations and terms
- Methodology
- Consumer research methodology
- Nielsen Ad Intel coverage
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