UK Commercial Banking and Finance Market Report 2023
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With inflation and interest rates likely to remain elevated, it is important that providers offer suitable advice and products to help companies through these times. Lewis Cone, Associate Director…

UK Commercial Banking and Finance Market Report 2023

£ 1,495 (Excl.Tax)


Stay ahead of the curve and future-proof your business with Mintel’s UK Commercial Banking and Finance Market Report 2023. Our full report is packed with consumer-led market intelligence, the latest commercial banking market research, trends and consumer behaviours affecting your business. Get a 360° view of the commercial banking market including market size, share and forecasted growth to help you align your business strategy with the needs of your audience.

Below, we’ve handpicked the key insights analysed in the full report and summarised the core topics.

Topics Analysed in this Report

  • The impact of current economic conditions on commercial banking market and how banks and borrowers alike have reacted to market dynamics.
  • Five-year outlook for the commercial banking market.
  • Five-year forecast for UK MFI deposits.

Commercial Banking Market: Current Outlook

In a low-growth, high inflation economic climate, large businesses will continue to obtain the banking service they need on a wholesale basis from the major banks, but smaller forms will source theirs from a wider range of providers – each offering the most suitable services tailored to particular competitive niches.

  • Commercial banking market size: Mintel forecasts that the deposits from NFCs fell between October 2022 and October 2023 to £634 billion.

Commercial Banking Market: Challenges and Opportunities

Expand on digital offerings

While banks have digitised workflows, customer satisfaction with self-service tools remains low due to consistent pain points. Consumers are looking for a seamless digital experience which generates opportunities for banks to deliver integrated channels to deliver a faster, more convenient experience and resolve problems more efficiently.

Underserved SME and start-up sectors

Despite high demand for banking and finance from SMEs and start-ups, the development of suitable products and services for these businesses has continued to elude most providers. Mainstream banks need to innovate to help improve their risk management practices and satisfy the more tech-focused and retail banking-like expectations of these customers.

Purchase our UK Commercial Banking and Finance Market Report to receive a five-year forecast, consumer behaviour analysis, and recommendations for market opportunities.  Readers of this report may also be interested in our UK Branch Banking and Market 2023. or our range of Financial Market Research.

Banks Featured in the Full Report

Barclays, HSBC, LBG, NatWest Group and Santander, Starling Bank, Monzo, Co-operative Bank, Natwest.

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Expert Insights from a Financial Services Analyst

This report, written by Lewis Cone, a leading research analyst, delivers in-depth commentary and analysis to highlight trends in the commercial banking market and add expert context to the numbers.

With inflation and interest rates likely to remain elevated, it is important that providers offer suitable advice and products to help companies through these times.

Lewis Cone - Research Analyst

Lewis Cone
Associate Director – Financial Services

Table of Contents

    • Key issues covered in this Report
  1. Executive Summary

    • Opportunities for the commercial banking and finance market
    • Market dynamics and outlook
    • Graph 1: UK MFIs sterling deposits from NFCs, 2022-23
    • Graph 2: write-offs of loans to PNFCs from banks and building societies, 2022-23
  2. Market Dynamics

    • Commercial banking market size
    • Graph 3: MFI sterling deposits of UK resident NFBs, by industry type, October 2023
    • Commercial borrowing market
    • Graph 4: MFIs' gross lending to non-financial businesses, 2021-23
    • Graph 5: MFIs' repayments to non-financial businesses, 2021-23
    • Graph 6: MFIs' net loans to non-financial businesses, 2021-23
    • Graph 7: average annual interest rate for UK MFI new loan advances to PNFCs, 2019-23
    • Graph 8: availability of corporate credit to PNFCs in the past three months, by business size, 2017-23
    • Graph 9: demand for corporate credit by PNFCs in the past three months, by business size, 2017-23
    • Market forecast
    • Graph 10: MFI sterling deposits following the last recession, 2008-15
    • Graph 11: forecast MFIs sterling deposits from UK resident NFCs, 2024-28
    • Market trends
    • Graph 12: ICAEW Business Confidence Index, 2016-23
    • Graph 13: write-offs of loans to PNFCs from banks and building societies, 2018-23*
    • Macro-economic factors
    • Graph 14: real GDP quarterly growth, 2022-23
    • Graph 15: Bank Rate, by date of adjustment, 2008-23
    • Regulation and legislation
    • Market drivers
    • Graph 16: financial performance of UK businesses, 2022-23
    • Graph 17: PNFCs net rate of return, 2018-22
    • Graph 18: total business investment, 2018-23*
    • Graph 19: company insolvencies in England and Wales, 2018-23*
    • Graph 20: mergers and acquisitions of UK companies, 2018-23*
  3. Competitive landscape

    • Industry structure
    • Graph 21: number of banks and building societies operating in the UK, 2019-23
    • Competitive strategies
    • Launch activity and innovation
    • Company profiles
  4. Appendix

    • Report scope and definitions
    • Data sources
    • Abbreviations
    • Methodology
    • Further sources and contacts

About the report

This industry report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.


Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.

Industry Structure

Mintel provides overviews of the industry leaders and manufacturers.

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