2024
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UK Convenience Stores Market Report 2024
2024-04-30T17:02:54+01:00
REP2F71D4BA_C2A3_402B_B8B5_5F87A53025D7
2195
172756
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Report
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The convenience sector should invest in and promote its unique multi-mission position within the market, amidst continued pressure from discounters and online. Bridget McCusker, Research Analyst…

UK Convenience Stores Market Report 2024

£ 2,195 (Excl.Tax)

Report Summary

Stay ahead of the curve in the convenience stores market with Mintel’s UK Convenience Stores Market Report 2024. The full report is packed with consumer-led market intelligence, the latest trends and consumer behaviours affecting your industry, alongside data-driven recommendations. Get a 360° view of the UK convenience store market including key retailer activity and consumer insights.

Key Issues Covered in this Report

  • The impact of the cost-of-living crisis on the convenience sector.
  • Market size and forecast for the convenience store sector for the next five years.
  • Consumer use of convenience stores, including missions completed within convenience stores.
  • Shopper use of convenience retailers as well as market share and key metrics.
  • Consumer interest and development of own-label ranges within convenience stores.
  • The impact of online and rapid delivery services on the convenience sector.
  • How technology can enhance the convenience store shopping experience.

UK Convenience Store Market Overview

Inflation and a need for value have seen consumers reduce their grocery spending or trade down, with overall grocery volume sales in decline throughout 2023. This environment has placed pressure on the convenience sector, perceived as having higher prices, prompting a focus on value communication and own-label ranges by leading convenience players to alleviate price concerns and support shoppers.

  • UK convenience store market size: Despite volume sales decline, the market has been buoyed by inflation and grew by an estimated 5.3% in 2o23.
  • UK convenience store market share: Tesco is estimated to account for almost 30% of the UK convenience sector.

As more convenience stores invest in own-label ranges, they are positioned to develop consumer loyalty by catering their ranges to support greater quality demands and health and wellness concerns. In particular, nutritionally complete meal solutions will hold strong appeal for busy consumers for whom convenience is a rising priority.

This is just a snapshot of the UK convenience store market, purchase Mintel’s full report for a complete overview, including analysis from a retail industry expert.

Market Definition

In practice, convenience stores should:

  • Be open seven days a week and have extended hours of opening.
  • Sell a range of groceries beyond simply confectionery, tobacco and newsagent categories.
  • Usually trade from a unit of less than 3,000 sq ft (280 sq m). Stores above this size cannot trade all day on a Sunday. Tesco’s rebranding of many of its Metro stores into the Express fascia means that some stores larger than 3,000 sq ft will be included. Equally some M&S Simply Food stores are also larger than 3,000 sq ft, but the retailer is predominantly used as a top-up shopping destination and is therefore included in this Report.

The scale and offer of a convenience store are dependent on its location and the volume of footfall it can drive. At one end of the spectrum, convenience stores can come close to fulfilling the primary shopping needs of consumers in certain locations. This is particularly true of the convenience stores of the major grocers, such as Tesco and Sainsbury’s, but also Co-op Food and some symbol groups, such as SPAR and Nisa.

Some convenience store formats are designed to almost exclusively target the food-to-go shopper. These stores tend to be smaller and located in city centres or along travel infrastructure. Shoppers are less likely to be able to pick up a full shop at these stores. Tesco and Sainsbury’s have store estates that include these food-to-go locations.

At the other end of the scale, smaller stores serving more limited catchments can be more akin to a larger-scale CTN, such as Best-one.

The following stores are excluded from this report:

  • All food specialists, from bakers and greengrocers to off-licences and tobacconists.

Meet The Expert

This report is written by Bridget McCusker. Bridget joined Mintel in October 2022 as a Research Analyst covering Retail focusing on home. Originally from Boston, US, Bridget holds a BSc in International Trade & Marketing for the Fashion Industries from the Fashion Institute of Technology. She relocated to London in 2021 to pursue her MSc in Global Affairs at King’s College London.

The convenience sector should invest in and promote its unique multi-mission position within the market, amidst continued pressure from discounters and online.

Bridget McCusker
Research Analyst

Table of Contents

    • Key issues covered in this Report
  1. Executive Summary

    • Opportunities for the convenience sector
    • Market dynamics and outlook
    • Graph 1: convenience store sector market size, 2019-23
    • What consumers want and why
    • Graph 2: items typically bought from convenience stores, 2020-24
    • Graph 3: frequency of convenience store visits, 2020-24
    • Graph 4: services used at convenience stores, 2022-24
    • Graph 5: usage of convenience stores for food-for-the-home, 2020-24
    • Graph 6: usage of convenience stores for food on-the-go, 2020-24
    • Graph 7: retailers regularly used by convenience store shoppers, 2022-24
    • Graph 8: attitudes toward own-label ranges at convenience stores, 2024
    • Graph 9: attitudes towards shopping at convenience stores, 2024
    • Retailer activity
    • Graph 10: leading convenience stores, estimated market shares, 2024
    • Graph 11: select convenience retailers, brand awareness, 2024
  2. Market Dynamics

    • Market size
    • Graph 12: convenience store market size (excl VAT), 2019-23
    • Market forecast
    • Macro-economic factors
    • Graph 13: GDP, 2021-23
    • Graph 14: CPI inflation rate, 2021-24
    • Graph 15: issues affecting consumers over the last two months, 2024
    • Graph 16: the financial wellbeing index, 2016-23
    • Graph 17: the financial confidence index, 2016-23
  3. What Consumers Want and Why

    • Convenience store shoppers
    • Graph 18: items typically bought from convenience stores, 2020-24
    • Graph 19: items purchased from convenience stores, by age and income, 2024
    • Graph 20: e-cigarette/vaping products purchasing from convenience stores, by age group, 2023-24
    • Frequency of convenience store use
    • Graph 21: frequency of convenience store visits, 2020-24
    • Graph 22: frequency of convenience store visits, by financial situation, 2024
    • Services used in convenience stores
    • Graph 23: services used at convenience stores, 2022-24
    • In-home food purchasing at convenience stores
    • Graph 24: usage of convenience stores for food for the home, 2020-24
    • Graph 25: purchasing of fresh food-for-home items by income group, 2024
    • Graph 26: purchasing of fresh food-for-home items by income group, 2023
    • Graph 27: usage of convenience stores for food for the home, by home ownership, 2024
    • On-the-go food purchasing at convenience stores
    • Graph 28: usage of convenience stores for food to go, 2020-24
    • Graph 29: food-to-go categories purchased from, 2024
    • Graph 30: food-to-go categories purchased from, by age, 2024
    • Convenience retailers shopped with
    • Graph 31: stores used by regular convenience store shoppers, 2022-24
    • Graph 32: profile of shoppers at leading convenience stores, by age and income, 2024
    • Graph 33: repertoire of convenience stores typically used, by children in the home, 2024
    • Interest in own-label ranges at convenience stores
    • Graph 34: interest in premium meal-for-tonight ranges in convenience stores that support consumers' health/dietary needs, by income group , 2024
    • Attitudes toward the shopping experience at convenience stores
    • Graph 35: behaviours towards the shopping experience at convenience stores, 2024
    • Graph 36: behaviours towards sustainability at convenience stores, 2024
  4. Retailer Activity

    • Leading retailers – key metrics and market share
    • Graph 37: leading convenience stores, estimated market shares, 2024
    • Launch activity and innovation
    • Advertising and marketing activity
    • Graph 38: total above-the-line, online display and direct mail advertising expenditure by UK supermarket and convenience store operators, 2019-23
    • Graph 39: recorded above-the-line, online display and direct mail total advertising expenditure by supermarket and convenience store operators, by media type, 2024
  5. Brand Research

    • Graph 40: select convenience retailers, brand awareness, 2024
    • Graph 41: attitudes and usage of leading convenience retailers, 2024
    • Graph 42: leading convenience retailers, expereince and intention to recommend, 2024
    • Graph 43: attitudes to select convenience stores, 2024
    • Graph 44: leading convenience stores, macro brand image, 2024
    • Graph 45: leading convenience retailers, macro brand image, 2024
  6. Appendix

    • Supplementary data: leading retailers
    • Market forecast data and methodology
    • Report scope and definitions
    • Methodology

About the report

This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Market

Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.

Consumer

Mintel’s proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.

Brand/Company

Mintel provides overviews of the top brands and manufacturers, and uses consumer research to explore attitudes and reactions to brands, as well as insight into what will resonate with consumers.

Data

Market reports provide appendices of data to support the research and insight produced. Our databooks* are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

*databooks not available with UK B2B Industry reports.

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