UK Electrical Goods Retailing Market Report 2025

UK Electrical Goods Retail Market Analysis

Cautious consumer spending has slowed the pace of market growth, recorded at a 3.7% increase. Incremental growth is forecast through to 2029. Key growth drivers include replacement demand, sustainability, and the integration of smart technology.

A key challenge facing the electrical goods market for new products is the rising prominence of pre-owned options, with a third of electrical buyers planning to purchase second-hand or refurbished electronic products in the next 12 months. This trend spans all income levels, challenging the assumption that second-hand goods only appeal to budget-conscious consumers. The appeal of second-hand/refurbished to both ends of the market challenges the stereotype that second-hand products only cater to shoppers with limited budgets.

Many retailers have embraced the growing second-hand market, and have invested in this category, opening up new revenue streams for retailers embracing resale and trade-in models. It is also worth noting that around 9 in ten consumers still buy new electricals, and the popularity of flexible payment options has lowered the cost barriers to purchasing premium products.  

UK Electrical Goods Retail Consumer Trends

Although high on the agenda during the cost-of-living crisis, price is no longer the be-all and end-all for all consumers. For 16-34s, good customer service even outweighs cost when choosing a retailer from which to buy new electricals. UK Electricals Market Trends shows that with less buying know-how than their older counterparts, this group presents retailers with the opportunity to engage with their expertise in the category.

Purchase the full report today to refine your market strategy, gain exclusive access to valuable consumer data, and make informed decisions to stay ahead in the evolving UK electrical goods retail market.  

About The Report

The UK Electrical Goods Retail Industry Report provides an in-depth analysis of the Electrical market in the UK for consumer electrical goods, examining purchasing behaviour, retail trends, competitive positioning, and future opportunities within the Electronic Product Retailing Market. It explores how macroeconomic pressures, such as inflation and rising living costs, have impacted spending, while highlighting evolving consumer preferences, the growing importance of sustainability, and the role of digital and omnichannel retailing. The report delivers valuable insights for retailers, manufacturers, and marketers aiming to understand market dynamics and prepare strategic responses.  

Key Topics Analysed in the Report

• The size of the electrical goods market within the UK, including market segmentation and channels to market
• Key opportunities in the market and how retailers are performing and innovating
• What electrical products are bought and the condition, new vs used/refurbished, they were purchased in
• Channels and retailers used to buy electrical goods
• Triggers to buying electrical products, and how they vary by the conditions of products purchased
• Drivers influencing choice of one retailer over another when buying electrical goods specific to the conditions of products purchased
• Electrical goods buying behaviour, including interests in AI, sustainability, and credit payment

Meet the Expert Behind the Analysis

This report was written by Sam. Sam joined Mintel in November 2022 as a Retail Analyst with a focus on Home Retail. Her previous work experience includes working as a Research Manager for The Insights Family – a market research agency specialising in the kids and family ecosystem. She holds an MSc in Marketing from Nottingham Trent University.

Consumer spending on electricals has shown signs of recovery, but shoppers remain cautious and brands continue to need to prove their value.

Sam Nguyen

Retail Analyst.