Stay ahead of the curve and future-proof your business with Mintel’s UK Foodservice Delivery and Takeaway Market Report 2024. Our full report is packed with consumer-led market intelligence, the latest UK takeaway market research, trends, and consumer behaviours affecting your business. Get a 360° view of the foodservice delivery and takeaway market, market size, market share and forecasted growth to help you align your business strategy with the needs of your audience.
Below, we’ve handpicked the key insights analysed in the full report and summarised the core topics.
Topics Analysed in this Report
- The impact of rising costs on consumers and the foodservice delivery and UK takeaway market.
- How the foodservice delivery and takeaway market is expected to perform over the next five years
- The shift in consumers’ foodservice delivery and takeaway habits and preferences.
- Key factors and behaviours influencing consumers’ choice of foodservice delivery and takeaway.
- Notable innovations and launch activity in the UK takeaway market.
UK Foodservice and Takeaway Market Overview
The UK foodservice delivery and takeaway market is showing resilience. Despite the cost of living crisis, 8 in 10 Brits still indulge in deliveries and takeaways, however there is a drop in order frequency. Streamlining operations and boosting the accessibility of foodservice delivery and takeaway options have been key to evolve in this changing landscape.
UK Takeaway Market Trends and Opportunities for Retailers
Consumer interest in mix-and-match
Consumer interest in mix-and-match options and personalised recommendations based on their past takeaway orders reveals a desire for control and customisation. This presents an opportunity to leverage technology and data to make it easier for customers to discover and order exactly what they want.
- Foodservice delivery trends: 57% of consumers would like the option to mix and match multiple cuisines.
Healthy takeaways
The link between reliance on takeaway food and potential health risks for over-50s presents an opportunity for operators to expand their range of healthy options. This would not only attract health-conscious consumers in their 50s, but also speak to the broader trend towards healthier eating habits.
- UK takeaway market statistics: 16% of consumers agree that viewing key nutritional information on the menu helps them choose their food.
Purchase our UK Foodservice Delivery and Takeaway Market Report to receive a five-year forecast, consumer behaviour analysis, and recommendations for market opportunities. Readers of this report may also be interested in our UK Pizza and Italian Restaurants Market Report 2024, or our range of Foodservice Market Research.
Brands Featured in the Full Report
Deliveroo, Just Eat, Uber Eats, Deliverect and many more.
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Expert Insights from a Foodservice Analyst
This report, written by Trish Caddy, a leading research analyst, delivers in-depth commentary and analysis to highlight trends in the UK takeaway market and add expert context to the numbers.
The expansion of convenient food ordering and collection channels such as drive-throughs and mobile kiosks is helping the takeaway market to continue its momentum.
Trish Caddy
Associate Director – Foodservice
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- Key issues covered in this Report
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Executive Summary
- Opportunities for the foodservice delivery and takeaway market
- Market dynamics and outlook
- What consumers want and why
- Graph 1: annual changes in foodservice delivery and takeaway food purchase frequency, 2019-24
- Graph 2: annual changes in ordering direct from a restaurant/takeaway, 2019-24
- Graph 3: annual changes in methods of direct order
- Graph 4: annual changes in ordering from a third-party delivery service, 2019-24
- Graph 5: annual changes in delivery and takeaway food preferences
- Graph 6: annual changes in participation in emerging foodservice delivery and takeaway concepts
- Graph 7: key factors when choosing foodservice delivery and takeaway
- Graph 8: foodservice delivery and takeaway attitudes
- Innovation and marketing
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Market Dynamics
- Market size
- Graph 9: value of takeaway/delivery to home vs takeaway to eat out, 2019-23
- Market forecast
- Market segmentation
- Graph 10: dine-in and takeaway sales as a percentage of total sales, 2019-23
- Macro-economic factors
- Graph 11: CPI inflation rate, 2021-23
- Graph 12: “Have you been affected by any of these issues over the last two months? Please select all that apply.”, 2023
- Graph 13: the financial wellbeing index, 2016-24
- Graph 14: the financial confidence index, 2016-24
- Social, environmental and legal factors
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What Consumers Want and Why
- Annual changes in frequency of use
- Graph 15: annual changes in foodservice delivery and takeaway purchase frequency, 2019-24
- Graph 16: annual changes in weekly foodservice delivery and takeaway purchase frequency, by financial situations
- Annual changes in ordering methods
- Graph 17: annual changes in ordering direct from a restaurant/takeaway, 2019-24
- Graph 18: annual changes in methods of direct order
- Graph 19: annual changes in ordering from a third-party delivery service, 2019-24
- Graph 20: ordering from a third-party delivery service, by age
- Annual changes in popular cuisines
- Graph 21: annual changes in delivery and takeaway food preferences
- Graph 22: annual changes in Japanese foodservice delivery and takeaway orders, by age
- Participation in emerging concepts
- Graph 23: annual changes in participation in emerging foodservice delivery and takeaway concepts
- Ways to encourage usage
- Graph 24: key factors when choosing foodservice delivery and takeaway
- Attitudes towards foodservice delivery and takeaway
- Graph 25: foodservice delivery and takeaway attitudes
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Innovation And Marketing Trends
- Competitive strategies
- Launch activity and innovation
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Appendix
- Market forecast data and methodology
- Report scope and definitions
- Methodology
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