“As the UK moves out of the turbulent last few years, the population is starting to travel more once again. Although flexible working practices are likely to see commuter footfall remain below pre-pandemic levels, consumers are ready for a holiday. This is good news for the sector, but rising costs, continuing staffing issues and the threat of strike action all loom above the sector. The recovery will not be straightforward and there remain choppy waters ahead.”
– Piers Butel, Retail Analyst, July 2022
This Report discusses the following key topics:
• Market drivers for the travel retail sector.
• Impact of and recovery from COVID-19.
• Leading travel hub operators.
• Which travel hubs consumers visit and how frequently they go.
• What consumers purchase in travel hubs and why some consumers do not shop when travelling.
• Satisfaction with travel hub visited.
• Behaviours around retail in travel hubs.
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