2023
9
UK Video Streaming Services Market Report 2023
2023-08-19T04:08:37+01:00
OX1155143
2195
165888
[{"name":"Technology","url":"https:\/\/store.mintel.com\/industries\/technology"},{"name":"Digital","url":"https:\/\/store.mintel.com\/industries\/technology\/digital"}]
Report
en_GB
"The cost-of-living crisis has temporarily dampened overall consumer demand for paid-for video streaming services, but it has also hastened the development of ad-supported services. Lower cost ad-supported tiers are initially…
  1. /
  2. All Industries
  3. /
  4. Technology
  5. /
  6. UK Video Streaming Services Market Report 2023

UK Video Streaming Services Market Report 2023

Consumer Reports - What's Included
  • Multiple Report Formats
  • Access to our Clients Portal
  • Interactive Databook
  • Custom Presentation Tool

Stay ahead of the curve and future-proof your business with Mintel’s UK Video Streaming Market Report 2023. Our full report is packed with consumer-led market intelligence, the latest video streaming insights, trends and consumer behaviours affecting your business. Get a 360° view of the video streaming market, including market size, share and forecasted growth to help you align your business strategy with the needs of your audience.

Below, we’ve handpicked the key insights analysed in the full report and summarised the core topics.

Topics Analysed in this Report

  • Trends in the use of video streaming compared to other forms of video viewing.
  • Impact of the cost of living crisis on the video streaming market
  • Key providers of paid-for video streaming services in the UK.
  • Competitive strategies and innovation in the video streaming market.
  • Key factors that motivate consumers to keep a paid-for video streaming subscription.
  • Consumer attitudes and behaviour toward video streaming.

Video Streaming Market: Overview

The cost of living crisis has hampered near-term growth prospects for paid-for streaming on-demand services, with the rising costs of streaming services causing many existing subscribers to at least consider cancelling. To maintain subscriber numbers, leading services have begun to introduce ad-supported subscription options that cost significantly less than their ad-free tiers

  • Video streaming market size: As of 2022, subscription-video-on-demand accounts for 17% of total time spent viewing video across all platforms.

Video Streaming Market: Opportunities and Challenges

Ad-supported streaming services

Ad-supported streaming services are expected to play a growing role in the future development of video streaming since they offer providers a valuable additional source of revenue. However, Mintel research reveals mixed opinions about their appeal when it comes to paid services

  • Video streaming insights: 80% of UK adults subscribe to Netflix.

Older generations offer great opportunity

Older generations of viewers currently offer paid-for video streaming service providers the best opportunity for organic growth in subscriber numbers. Developing original content that appeals to over-65s can be a valuable way to attract this rapidly growing subset of the population to paid-for streaming services.

  • Video streaming insights: 52% of Baby Boomers access their video streaming service via a smart TV.

To learn more about the video streaming market, including a five-year forecast, consumer behaviour analysis, and market opportunities recommendations, purchase our full UK Video Streaming Market Report.

Leading Brands in the Video Streaming Market

Apple, Paramount, Now, Disney, Amazon Prime Video, Netflix.

Additional Features Included with Your Purchase

  • Interactive Databook: Each Databook is provided as an interactive website where you can deep dive into our consumer research data on your chosen topic so you can draw your own conclusions.
  • Consumer Confidence Tracker: Our Trackers paint the picture of the economic confidence and major concerns of up to 40 different demographics, tracking changes in attitudes over time.
  • Custom PowerPoints: Incorporate our consumer research data into your own work so you can win over your clients and stakeholders. Select insights from your report to create a custom presentation that is ready to download in minutes.
  • Different Digital Formats: PDF for conveniently sharing with your team, PowerPoint for quickly including in your presentations.
  • Mintel’s Clients Portal: Our portal provides instant access to actionable analysis, podcasts, and trend pieces relevant to your industry that are published almost daily, as well as our annual Global Consumer Trends. You can also browse our extensive catalogue of market research reports.

Expert Insights from a Research Analyst

This report, written by George Zaborowski, a leading research analyst, delivers in-depth commentary and analysis to highlight trends in the video streaming market and add expert context to the numbers.

The cost of living crisis has temporarily dampened overall consumer demand for paid-for video streaming services, but it has also hastened the development of ad-supported services. Lower cost ad-supported tiers are initially being introduced by SVoD providers as a way to sustain subscriber growth after price increases, but over the longer term they will play a key role as a valuable source of additional revenue.”

George Zaborowski
Senior Market Research Analyst

Collapse All
  1. Overview

    • Key issues covered in this Report
    • Products covered in this Report
  2. Executive Summary

    • The five-year outlook for video streaming
      • Figure 1: Category outlook for video streaming services, 2023-28
    • The market
    • SVoD grows in influence as attention to live TV dwindles
      • Figure 2: Average video viewing time per person per day across select platforms, all UK individuals aged 15+, 2015 -22
    • Younger viewers watching the most SVoD/AVoD content
      • Figure 3: Average total video time per day, 2022
    • Pressure on household budgets will push up demand for AVoD services
    • Demand for advanced streaming hindered by slowdown in device adoption
    • US writers’ and actors’ strike set to bring in big changes
    • Streaming services facing the possibility of stricter regulations due to the Media Bill
    • Companies and brands
    • Lower cost and free AVoD options set to expand further
    • Netflix begins its crackdown on account sharing
    • VR and streaming in its infancy but set to gain momentum
    • Netflix has built up a stellar brand image
      • Figure 4: Attitudes towards and usage of selected brands, 2023
    • The consumer
    • Video streaming is widespread with a lean toward FAST services
      • Figure 5: Service used to watch video or TV content in the last 3 months, 2023
    • Netflix remains the most popular SVoD service in the UK
      • Figure 6: Provider of paid-for video streaming service subscription(s), 2023
    • Most SVoD viewers personally subscribe to two or more paid services
      • Figure 7: Repertoire on provider of paid-for video streaming service subscription(s), 2023
    • Fresh content and a large selection remain vital to customer retention
      • Figure 8: Key reasons to keep video streaming service, 2023
    • A Smart TV is the top overall streaming device, but Gen Z prefers smartphones
      • Figure 9: Main device used for video streaming, by generation, 2023
    • Most enjoy SVoD services, but many are considering cancelling one due to price rises
    • Opinions are split about the appeal of ad-supported services
      • Figure 10: Agreement with statements about attitudes and behaviour toward video streaming services, 2023
  3. Issues and Insights

    • Inflation has accelerated the rise of AVoDs and altered the market’s competitive dynamics
    • A rise in demand for advanced streaming experiences is on the horizon
  4. Market Background

    • AVoD services will be a key driver of future growth
      • Figure 11: Category outlook for video streaming services, 2023-28
    • SVoD grows in influence as attention to live TV dwindles
      • Figure 12: Average video viewing time per person per day across select platforms, all UK individuals aged 15+, 2015 -22
    • Younger viewers are watching the most VOD content…
    • …and spend the most time viewing social media-based video
      • Figure 13: Average total video time per day, 2022
    • Social media as a friend not foe
  5. Market Drivers

    • Inflation will continue to hinder consumer spending power in 2023
    • Further growth in ad-supported streaming likely
    • US writers’ and actors’ strike set to bring in big changes
    • Near-term availability of fresh content will be limited on most platforms
    • Streaming services to face higher costs related to pay and residuals
    • Writers and actors demand fairness around the use of AI
    • Broadband available to UK households getting faster
      • Figure 14: Fixed broadband coverage in UK, by speed intervals, May 2022- January 2023
    • 5G mobile coverage expanding but 4G remains dominant for now
    • Faster connections enable advanced streaming experiences…
    • …but demand for them hindered by slow adoption of relevant devices
      • Figure 15: Household ownership of HD TVs, UHD TVs, and virtual reality headsets, 2023
  6. Regulatory and Legislative Changes

    • Intellectual Property Office says password sharing is illegal
    • Media bill will place stricter regulation onto streaming service providers
    • Leading players warn that the new rules are too restrictive
  7. Competitive Strategies

    • Most major providers have or plan to offer ad-supported streaming
    • Amazon’s FAST service rebranded as Freevee with new content to be added monthly
    • Netflix launches a lower cost ad-supported option after hiking prices
    • Disney+ launches ad-supported tier in the US, with UK launch possible in 2023
    • Paramount+ may introduce ad-supported tier
    • Netflix clamps down on account sharing…
    • …and competitors may soon do the same
  8. Launch Activity and Innovation

    • VR and streaming in the experimental phase but set to gain momentum
    • VR Cinema App “Bigscreen” adds more streaming services
    • Meta announces integration of YouTube VR and new streaming service onto headsets
    • Netflix creates Stranger Things VR game
    • Roku introduces its own connected TV
  9. Brand Research

    • Brand map
      • Figure 16: Attitudes towards and usage of selected brands, 2023
    • Key brand metrics
      • Figure 17: Key metrics for selected brands, 2023
    • Brand attitudes: Netflix viewed as the brand most worth paying more for
      • Figure 18: Attitudes, by brand, 2023
    • Brand personality: Apple TV+ considered the most exclusive
      • Figure 19: Brand personality – macro image, 2023
    • Netflix and Disney+ are the most appealing SVoD brands
      • Figure 20: Brand personality – micro image, 2023
    • Brand analysis
    • Netflix has built up a stellar reputation
    • Amazon Prime Video is the trustworthy value for money brand
    • Disney+ seen as exciting but expensive
    • Now has a fairly anonymous brand image
    • Paramount+’s brand image still being shaped
    • Apple TV+ brand fails to inspire and is perceived as expensive
  10. Use of Video and TV Services

    • Video streaming is widespread with FAST services slightly favoured
      • Figure 21: Service used to watch video or TV content in the last 3 months, 2023
    • Younger generations are heaviest users of SVoD and social media streaming…
    • …but older generations offer SVoDs greatest opportunity for organic growth
      • Figure 22: Service used to watch video or TV content in the last 3 months, by age, 2023
    • Two thirds watch video via multiple services…
    • …highlighting the value of taking a multifaceted approach
      • Figure 23: Repertoire on service used to watch video or TV content in the last 3 months, 2023
      • Figure 24: Types of services used to watch video or TV content in the last 3 months, by repertoire on types of services used to watch video or TV content in the last 3 months, 2023
  11. Paid-for Video Streaming Subscription Providers

    • Netflix remains the UK’s most popular SVoD service
      • Figure 25: Provider of paid-for video streaming service subscription(s), 2023
    • Amazon and Disney+ the biggest threats to Netflix’s dominance
    • For most providers over-55s are the key demographic for organic growth
      • Figure 26: Provider of select paid-for video streaming service subscription(s), by age, 2023
    • Most SVoD viewers personally subscribe to two or more paid services
      • Figure 27: Repertoire on provider of paid-for video streaming service subscription(s), 2023
      • Figure 28: Provider of paid-for video streaming service subscription(s), by repertoire on provider of paid-for video streaming service subscription(s), 2023
  12. 12-month Trend in Paid Subscriptions among SVoD Viewers

    • Higher proportion of SVoD viewers subscribing than 12 months ago
    • Market leaders have benefited most
      • Figure 29: Provider of paid-for video streaming service subscription(s) 12 months prior to May 2023 vs May 2023, 2023
    • Launch of ad-supported tier helping Netflix hold onto its leading position
  13. Key Reasons to Keep Video Streaming Service

    • Fresh content and a large selection key to customer retention…
    • … and competition to deliver on these metrics is more intense than ever
      • Figure 30: Key reasons to keep video streaming service, 2023
    • Younger generations most focused on tech…
    • … and are the most likely to be disappointed by bans on account sharing
      • Figure 31: Key reasons to keep video streaming service, by generation, 2023
    • Access to other types of content most appealing to men under-35
  14. Main Device Used for Video Streaming

    • A Smart TV is the most commonly used device for video streaming…
    • …but for Gen Z it is the smartphone that is number one
      • Figure 32: Main device used for video streaming, by generation, 2023
    • VR headsets will soon become increasingly relevant
  15. Attitudes and Behaviour Towards Video Streaming Services

    • Most view SVoDs in a positive light…
    • …but many are turned off by show cancellations
    • Rising prices are leading younger subscribers to consider cancelling
      • Figure 33: Agreement with statements about attitudes and behaviour toward video streaming services, 2023
    • Mixed views about the appeal of ad-supported services
    • Younger viewers will be most affected by password sharing crackdown
  16. Appendix – Data Sources, Abbreviations and Supporting Information

    • Abbreviations
    • Consumer research methodology

Why Choose Mintel?

Mintel is the world’s leading market intelligence agency. We show you how consumers think today and tomorrow. As a trusted partner to industry leaders, we deliver game-changing insights to businesses across the globe, fuelling their marketing and innovation strategies that will shape the future.

Access high-quality market research with every purchase of Mintel’s consumer reports. Here’s what else is included in your report purchase:

  • Multiple Report Formats: Mintel’s reports are available in PDF and PPT formats, and are delivered straight to your inbox, so you can easily share Mintel’s market intelligence.
  • Access to Mintel’s Clients Portal: After your purchase is completed, you’ll receive an invitation to join Mintel’s Clients Portal, providing instant access to supplementary insights from Mintel’s industry experts.
  • Interactive Databook: Mintel’s bespoke consumer data is presented as an interactive website, so you can deep dive into your chosen topic, explore demographics and download specific statistics.
  • Custom Presentation Tool: Easily incorporate selected research data and analysis into a tailor-made presentation to win over clients and stakeholders.

Take a look at a sample PDF report below:

Please Note: All of the figures, graphs, and tables in this sample report have been redacted.
£ 2,195 (Excl.Tax)
  • Instant access when you pay by credit card
  • Save up to 20% when you purchase multiple reports
Buy now

Is this report right for you?

From consumer reports to customised growth strategies. We have an option to suit your business requirements.

Find out more

Popular Related Reports

Global Outlook on Sustainability: A Consumer Study 2024-25

£ 5,000£ 21,600

Mintel’s 2024-25 Global Outlook on Sustainability: A Consumer Study is designed to help you understand what brands and companies should prioritise in order to educate consumers and ensure...

Find out more

UK Smartwatches and Wearable Technology Market Report 2024

£ 2,195

The smartwatch market continues to grow, but at a slower rate than in the previous years. Future growth is likely tempered by a flattening out of demand, as...

Find out more

UK Televisions Market Report 2024

£ 2,195

The technology market faces challenging times in 2024, with nearly twice as many consumers expecting to spend less in the category in 2023,...

Find out more

UK Consumers and Online Search Habits 2024

£ 2,195

While traditional search engines remain the go-to for most search activities, younger audiences, particularly women aged 16-24, frequently turn to social media for searches related to beauty, fashion,...

Find out more

UK Future of Gaming Report 2024

£ 2,195

87% of console gamers including those using handheld consoles say they are satisfied with the quality of graphics on offer. There continues to be sustained effort to improve...

Find out more

UK Future of Technology in the Home Market Report 2024

£ 2,195

While 83% of consumers have some sort of smart device at home, 37% of them don't control their smart home devices. In addition to the limited number of...

Find out more

Trusted by global industry leaders

We utilize Mintel Reports, Trends and Comperemedia to mine for insights across the numerous business verticals that Epsilon serves, such as CPG, automotive, telecom, healthcare/pharma, retail and financial services.

By integrating Mintel insight into new business opportunities, we have been able to gain the competitive edge necessary to advance partnerships with global brands and key business players.

For our organization, it’s about depth and breadth. Having one without the other doesn’t enable success in our business.

Virginia Harvey, Secondary Research Manager, Epsilon

We use Mintel Reports, mostly for financial services and ecommerce markets, plus a few retail and technology ones.

As a leading payments provider, we value additional insights into consumer behaviour, opinions and trends that are shaping the many different markets we operate in. Mintel is a very good and very quick way for us to obtain those insights.

We use Mintel to get a view on where a particular market is going, which can support us in product development and help us identify opportunities or indeed risks, it is a very useful barometer of a market’s potential.

 

Andrew Neeson, Market Intelligence Manager, VocaLink

Mintel is really good for getting a handle on a particular category quickly. If we are working on a new business pitch in an area we don’t have much experience in, it’s a brilliant way to get up to speed with what’s going on, what’s changing and what the key trends are in any category.

It’s very rare now that anyone will plough through a 200-page report – that’s why the summaries are really useful. We know they are backed up by a lot of detail, so if you need to go into something in more depth you know the information will be all there for you.

Pauline Robson, Managing Partner, Mediacom

Working in a customer-obsessed organization means that data and insights have to be at our fingertips. Mintel’s reports help us support anecdotes with real quantifiable insights. The summary sections (which I really like) helps save time by giving a birds eye view of the content before spending time combing through the pages.

Our business review discussions are strengthened by the relevancy of the reports to help us better understand our customers. In addition, the customer service received from the team (especially in crunch periods) makes the process of understanding customer behavior even better.

Ngozi Ngonadi-Nkwoji, Senior Marketing Manager, Amazon

There is no question that Mintel is the go-to resource for the best quality market research, but I did not think it was an affordable option for Abacus Marketing to consider. As a small marketing agency, we only work with a few new clients each year.

However, we have a very high-end consultative approach to our work, so we really do need a partner like Mintel to provide the big agency experience we are always aiming to deliver. Our clients come from an incredibly diverse range of industry sectors, so we obviously need access to market research reports from a very wide spectrum of marketplaces – and that is precisely what we got.

Stephen Taylor-Brown, Managing Director, Abacus

Is this report right for you?

From consumer reports to customised growth strategies. We have an option to suit your business requirements.

Find out more