2025
9
The Future of US Foodservice Report 2025
2025-02-11T18:03:15+00:00
REPF20DD800_7B57_4030_BBA9_493626447813
4995
179443
[{"name":"Foodservice","url":"https:\/\/store.mintel.com\/industries\/foodservice"}]
Report
en_GB
Diners in 2025 remain cautious about menu price increases, but that doesn't damper their enthusiasm for dining out. A significant driver of their purchases across all dining occasions – particularly…
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  6. The Future of US Foodservice Report 2025

The Future of US Foodservice Report 2025

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Consumers in the US are keen to treat themselves, and dining out still provides a means to do so. However, the industry’s growth faces uncertainty due to potential policy changes from the Trump administration.

What is the future of foodservice in the US?

Diners in 2025 remain cautious about menu price increases, but that doesn’t damper their enthusiasm for dining out. A significant driver of their purchases across all dining occasions – particularly solo, convenience-focused experiences – is the desire to treat themselves. Messaging around self-care and indulgence resonates deeply, especially when paired with value-driven offers like bundle deals that make quick, uplifting dining experiences both seamless and accessible.

Restaurants, already operating on narrow profit margins, could be heavily impacted by adjustments to immigration policies or import regulations from the Trump administration, which directly affect their labor force and supply chains. Any resulting cost increases risk being passed on to consumers, potentially leading to further spending pullbacks.

Despite these challenges, the growing demand for snacking, tasting menus and varied dining experiences presents a key opportunity. By emphasizing instant gratification and creating distinctive, memorable moments for diners, restaurants can position themselves as a much-needed reprieve in an increasingly tense economic and political environment. Investing in unique, personalized experiences will be essential to capturing this evolving market.

The Future of US Foodservice Report – What’s Inside?

Key Topics Analysed in the Report

  • Emerging foodservice culture elements to watch
  • Consumers’ plans for dining out in 2025
  • Motivations that drive dining across dayparts
  • Diners’ perception of premium charges
  • Attitudes towards experiential elements of dining

Report Scope

For the purposes of this Report, Mintel has used the following restaurant definitions.

  • Quick service restaurants – used interchangeably with “fast food,” QSRs specialize in inexpensive, convenient meals with no waiter service, no alcoholic beverages and a low price point. Examples include McDonald’s, KFC, Taco Bell, Wendy’s and Pizza Hut.
  • Fast casual restaurants – these establishments are characterized by a higher price point than QSRs, though not as high as full-service restaurants. Fast casuals do not offer waiter service and may or may not serve alcohol. Examples include Chipotle Mexican Grill, Panera Bread, Shake Shack and Blaze Pizza.
  • Limited-service restaurants – LSRs provide food services and customers usually select and order items and pay before dining. Food/drink may be consumed on the premises, offered as carryout or delivered to the customer’s location. These may also sell alcoholic beverages. LSRs include both QSRs and fast casual restaurants. The other category within LSRs (as seen in the Market size and forecast) includes snacks and non-alcoholic beverage bars, cafeterias, grills and grill buffets.
  • Full-service restaurants – FSRs have waiter/waitress service and customers order and are served while seated. These may also sell alcoholic beverages and offer carryout services. They include the restaurant segments: family midscale, casual dining and fine dining.

Meet the Expert Behind the Analysis

This report was written by Varchasvi. Varchasvi joined Mintel in 2021 as an Analyst for US Foodservice and Mintel Menu Insights. Prior to joining Mintel, she completed her MBA from the University of Notre Dame with concentrations in Marketing and Strategy.

Diners are looking to restaurants to provide joy and reprieve. Personalized, memorable experiences that offer instant gratification will be key to standing out.

Varchasvi, Mintel Research AnalystVarchasvi

Research Analyst

 

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  1. EXECUTIVE SUMMARY

    • What you need to know
    • Market size and forecast
    • Market predictions
    • What consumers want and why
    • Opportunities
    • Routine resonates with lower-income diners
    • Streamline the afternoon pick-me-up
    • Graph 1: dining motivations for snacks and beverages, 2025
    • Affordable snacks give way to highly personalized meals for diners
  2. WHAT’S NEXT IN DINING HABITS?

    • Table for one
    • 18% of consumers are dining out alone more often than last year
    • Foodservice needs are evolving from social traditions to prioritizing individual needs
    • Bite-sized dining
    • 41% of diners like mixing and matching snack items to build a meal
    • Snacks aren’t just complementing meals, they are taking center stage
    • Viral plates
    • 23% of diners like sharing their restaurant experiences on social media
    • Influential online narratives shape consumers’ perceptions of restaurants
  3. MARKET DYNAMICS

    • Market context
    • Market drivers
    • Consumer sentiment reached an eight-month high
    • Graph 2: consumer sentiment index, 2022-24
    • Nearly 45% of consumers have seen their financial situations change for the better in the past year
    • Graph 3: change in financial situation over the past 12 months, 2023 and 2024
    • Consumer spending on restaurants was buoyed by price hikes
    • Graph 4: consumer expenditures for food, 2022-24
    • Fee challenges worsen independent restaurants’ financial tightrope
    • Market size and forecast
    • Mintel forecasts steady foodservice growth
    • Total revenues and forecast: foodservice
    • Market segmentation
    • Promises of value and a good experience keep diners engaged
    • Retail sales of full-service restaurants
    • Retail sales of limited-service restaurants
  4. CONSUMER INSIGHTS

    • Consumer fast facts
    • Restaurant ordering
    • Ordering declines, and pricing is to blame
    • Graph 5: off-premise restaurant dining, 2024-25
    • Graph 6: on-premise restaurant dining, 2024-25
    • Diners are relying on multiple foodservice access points
    • Graph 7: restaurant ordering, 2025
    • Practical vs social: men and women lean slightly in different foodservice directions
    • Graph 8: off-premise restaurant ordering – select restaurant types, by gender, 2025
    • Graph 9: on-premise restaurant ordering – select restaurant types, by gender, 2025
    • Foodservice serves convenience for some, experience for others
    • Graph 10: on-premise restaurant ordering – select restaurant types, by generation, 2025
    • Graph 11: off-premise restaurant ordering – select restaurant types, by generation, 2025
    • Higher prices, lower visits
    • Graph 12: any restaurant ordering – select restaurant types, income more than $50K, 2025
    • Graph 13: any restaurant ordering – select restaurant types, income less than $50K, 2025
    • Dining in 2025
    • Diners’ plans remain unchanged
    • Graph 14: anticipated change in dining, 2025
    • Diners are balancing joy and convenience
    • Graph 15: dining motivators, 2025
    • Cutting back on dining is a cost problem
    • Graph 16: dining deterrents, 2025
    • Tipping and premium items
    • Diners accept tipping when they control how much to give
    • Graph 17: items worth paying extra for – part 1, 2025
    • Ethics inform younger diners’ decisions
    • Graph 18: items worth paying extra for – part 1, by generation, 2025
    • Premium proteins boost perceived value
    • Graph 19: items worth paying extra for – part 2, 2025
    • Millennials are attuned to what’s new in foodservice
    • Graph 20: items worth paying extra for – part 2, by generation, 2025
    • Menu interests
    • Smaller portions and flexible menus allow diners to try more
    • Graph 21: menu item interest, 2025
    • Women want to try it all
    • Graph 22: menu item interest, by gender, 2025
    • Urban diners thrive on innovation
    • Graph 23: menu item interest, by area, 2025
    • Dining motivations
    • Fulfill diverse needs to drive traffic
    • Graph 24: dining motivations, 2025
    • Dining out should always feel special
    • Graph 25: dining motivations, 2025
    • Make healthy choices feel effortless
    • Graph 26: dining motivations – select motivations, 2025
    • The social aspect of dining is for traditional mealtimes
    • Graph 27: dining motivations – select motivations, 2025
    • Experiential dining attitudes
    • On-premise elements are still relevant
    • Graph 28: experiential dining behaviors and attitudes, 2025
    • Multicultural diners are seeking more than just value
    • Graph 29: experiential dining behaviors and attitudes, by race, 2025
    • Experience over convenience for women
    • Graph 30: experiential dining behaviors and attitudes, by gender, 2025
    • Attitudes
    • Bundle deals that promise quantity will resonate
    • Graph 31: dining behaviors and attitudes, 2025
    • Men stick to a traditional meal formula
    • Graph 32: dining behaviors and attitudes, by gender, 2025
    • Choice variety on the menu covers all bases
    • Graph 33: dining behaviors and attitudes, by generation, 2025
  5. INNOVATION AND MARKETING STRATEGIES

    • Launch activity and innovation
    • Sauce innovations accompany snack menu items
    • Dual-branded restaurant stores provide a way to boost unit economics
    • Spice is now an annual LTO
    • Protein-rich menu choices are taking center stage
    • Marketing and advertising
    • Turning deals into differentiation: McDonald’s reclaims its value identity
    • Turning deals into differentiation: Domino’s
    • Third place is back
    • Diners’ money saving hack: ordering the kids’ meal
    • Chili’s mozzarella sticks become a centerpiece of pop culture
  6. APPENDIX

    • Market definition
    • Consumer research questions
    • Consumer research methodology
    • Generations
    • Abbreviations and terms
    • Forecast methodology
    • Forecast fan chart methodology

Why Choose Mintel?

Mintel is the world’s leading market intelligence agency. We show you how consumers think today and tomorrow. As a trusted partner to industry leaders, we deliver game-changing insights to businesses across the globe, fuelling their marketing and innovation strategies that will shape the future.

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  • Interactive Databook: Mintel’s bespoke consumer data is presented as an interactive website, so you can deep dive into your chosen topic, explore demographics and download specific statistics.
  • Custom Presentation Tool: Easily incorporate selected research data and analysis into a tailor-made presentation to win over clients and stakeholders.

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