2023
9
The Future of US Foodservice 2023
2023-01-10T03:01:31+00:00
OX1099961
3695
159186
[{"name":"Foodservice","url":"https:\/\/store.mintel.com\/industries\/foodservice"}]
Report
en_GB
“The foodservice industry will continue to evolve and grow with consumers’ heightened interest in away-from-home dining experiences that cannot be replicated at home. While what’s on the menu is core…

The Future of US Foodservice 2023

£ 3,695 (Excl.Tax)

Description

“The foodservice industry will continue to evolve and grow with consumers’ heightened interest in away-from-home dining experiences that cannot be replicated at home. While what’s on the menu is core to driving traffic in 2023, how brands deliver on key areas of health and convenience to match consumers’ needs, schedules, budgets and routines will be essential.”
Pooja Lal, US Foodservice and Mintel Menu Insights

This Report looks at the following areas:

  • Restaurant visitation drivers and deterrents and expected consumer behavior in 2023
  • Interest in innovation on menus, technology and consumer dining priorities
  • The impact and expectation surrounding value and convenience in the foodservice market

Table of Contents

  1. Overview

    • What you need to know
    • This Report looks at the following areas
    • Definition
    • Market context
  2. Executive Summary

    • Top takeaways
    • Market overview
      • Figure 1: Total US sales and fan chart forecast of market, at current prices, 2017-27
      • Figure 2: Category outlook, 2022-27
    • Opportunities and challenges
    • Level the playing field on the basis of health and convenience
      • Figure 3: Future of foodservice attitudes, 2022
    • Advancements in technology will aid operators improving the customer experience
      • Figure 4: Technology and other restaurant interest, 2022
    • Connect with diners in 2023 through prioritization of their needs
      • Figure 5: Dining out priorities, 2022
    • 2023 will be the year for food and drink experiences
      • Figure 6: Experience interest from restaurants, 2022
  3. Market Size and Forecast

    • Foodservice industry continues to evolve based on changing consumer needs
      • Figure 7: Total US sales and fan chart forecast of market, at current prices, 2017-27
      • Figure 8: Total US revenues and forecast of restaurants and eating places*, at current prices, 2017-27
  4. Market Breakdown

    • Segment blurring continues to level out the playing field for LSRs and FSRs
      • Figure 9: Total US revenues and forecast of restaurants and eating places*, by segment, at current prices, 2017-27
      • Figure 10: Market share of total US sales and forecast of restaurants and eating places*, by segment, 2021-27
  5. Market Factors

    • Inflationary pressures to ease in 2023
    • Tighter wallets call for both value and premium offerings
    • Persistent labor shortages point to need for automated systems
  6. Competitive Strategies and Market Opportunities

    • Expect upgraded drive-thrus in unexpected spaces
      • Figure 11: Cutting-edge drive-thrus, 2022
    • Next-level elevated convenience will get creative
      • Figure 12: Next-level convenience, 2022
    • Operators will take a stance on sustainability, and then some
      • Figure 13: Add EV charging on the menu, 2022
    • Brands turn to automation to create efficiencies
      • Figure 14: Grubhub partnership with Kiwibot
  7. The Future Consumer – Fast Facts

    • Convenience is a growing priority among US diners
    • Create personalized experiences in 2023
    • Meet the mark on value to justify spending
  8. Restaurant Ordering

    • The future of foodservice takes convenience to new levels
      • Figure 15: Restaurant ordering, 2022
    • Gen Zs, Millennials will drive the rise of modern dining modes
      • Figure 16: Restaurant ordering, by generation, 2022
    • Refresh with exploration
      • Figure 17: Restaurant ordering, by area, 2022
  9. Dining Out Priorities in 2023

    • Healthy convenience dominates diner wish lists for 2023
      • Figure 18: Dining out priorities, 2022
    • Generational differences need not be a generational divide
      • Figure 19: Dining out priorities by generation, 2022
    • Even for family meals, parents want “grown-up” experience
      • Figure 20: Dining out priorities, by parental status, 2022
  10. Interest in Menu Innovation

    • 2023 menus should focus on creating new taste experiences
      • Figure 21: Innovation interest on menus, 2022
    • Contemporary palates signal the future of menus featuring global fusion, cool ingredients
      • Figure 22: Innovation interest on menus, by generation, 2022
    • Parents seek specialty experiences to elevate AFH dining
      • Figure 23: Innovation interest on menus, by parental status, 2022
  11. Interest in Experience Restaurant-based Services

    • Bring experience to the table to justify AFH dining
      • Figure 24: Experience interest from restaurants, 2022
    • Live and online shareable experiences inspire Gen Z and Millennial diners
      • Figure 25: Experience interest from restaurants, by generation, 2022
    • Urban dwellers seek elevated experiences from operators
      • Figure 26: Experience interest from restaurants, by area, 2022
    • Parents want more than just the food on menus
      • Figure 27: Experience interest from restaurants, by parental status, 2022
  12. Interest in Value Drivers and Visitation

    • Value isn’t measured by price alone
      • Figure 28: Restaurant visitation and value, 2022
    • Lean into personalized forms of currency
      • Figure 29: Restaurant visitation and value, by generation, 2022
    • Enticing promotional offers and special rewards cast the widest net
      • Figure 30: TURF analysis – Restaurant visitation and value, 2022
  13. Interest in Restaurant Technology

    • Online ordering capabilities are tech table stakes in 2023
      • Figure 31: Technology and other restaurant interest, 2022
    • Under 45s will continue to fuel the tech drive
      • Figure 32: Technology and other restaurant interest, by generation, 2022
    • Make on-the-go convenience a priority for parents
      • Figure 33: Technology and other restaurant interest, by parental status, 2022
  14. Future of Foodservice Attitudes

    • Adopt and adapt to the changing consumer needs on menu and tech
      • Figure 34: Future of foodservice attitudes, 2022
    • Provide multiple channels of convenience to draw in diners
      • Figure 35: Future of foodservice attitudes, by generation, 2022
  15. Appendix – Data Sources and Abbreviations

    • Data sources
    • Sales data
    • Forecast
    • Consumer survey data
    • Abbreviations and terms
    • Abbreviations
    • Terms
  16. Appendix – The Market

      • Figure 36: Total US revenues and forecast of restaurants and eating places*, at inflation-adjusted prices, 2017-27
  17. Appendix – Turf Analysis

      • Figure 37: Table – TURF analysis – Restaurant visitation and value, 2022
    • Methodology

About the report

This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

Market

Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.

Consumer

Mintel’s proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.

Brand/Company

Mintel provides overviews of the top brands and manufacturers, and uses consumer research to explore attitudes and reactions to brands, as well as insight into what will resonate with consumers.

Data

Market reports provide appendices of data to support the research and insight produced. Our databooks* are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

*databooks not available with UK B2B Industry reports.

Below is a sample report, understand what you are buying.

Click to show report
2024 Sample Consumer Cover

Please Note: This is a sample report. All of the figures, graphs, and tables have been redacted. Our reports are available to download in PDF and PPT formats.

Trusted by companies. Big and small.

Want to speak to us directly?

Contact us with your enquiry and our expert global team can help.

Get in touch