US Online Product Discovery: Food and Drink Consumer Report 2022
2023-01-07T03:04:58+00:00
REP82B90194_1B40_4966_973C_502ECE212F89
3695
159172
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Report
en_GB
“While shoppers remain conservative in food and drink spend amid inflationary pricing and economic uncertainty, new product trial is seen. The online grocery space provides fertile ground for product discovery,…
“While shoppers remain conservative in food and drink spend amid inflationary pricing and economic uncertainty, new product trial is seen. The online grocery space provides fertile ground for product discovery, given its standing as a relatively new frontier itself. A larger share of shoppers agrees they’re more likely to try a new product online than in-store. However, assurance is necessary, which can most effectively come from personal recommendations, price incentives and sampling.” – Vince DiGirolamo – Director – US Reports
This Report looks at the following areas
Food and drink shopping habits and behaviors, including new product trial
Inspiration for food/drink exploration
Sources of food/drink discovery
Motivations for food/drink trial
Attitudes toward food/drink discovery, including the role of technology
Collapse All
Overview
What you need to know
This Report looks at the following areas
Definition
Market context
Executive Summary
Top takeaways
Market overview
Figure 1: Category outlook, 2022-27
Opportunities and challenges
Food/drink trial is stunted, but familiarity can help
Figure 2: Shopping habits and behaviors – Product trial, 2022
Under 45s are more flexible in their shopping decisions
Figure 3: Shopping habits and behaviors – Product choice, by age, 2022
More than half of shoppers are more likely to try new products when shopping online
Assurance holds equal value as price amid financial struggle
Figure 52: Motivations for food/drink trial, by financial situation, 2022
Attitudes toward Technology in Food/Drink Discovery
Tech enables food/drink discovery, but consumers want more
Figure 53: Instagram ads that feature retailer, 2022
Figure 54: Attitudes toward technology in food/drink discovery, 2022
Click to order meets young adult (aka future core shopper) demands
Figure 55: Attitudes toward technology in food/drink discovery – agree, by age, 2022
Parents are particularly tech reliant
Figure 56: Attitudes toward technology in food/drink discovery – agree, by parental status, 2022
Appendix – Data Sources and Abbreviations
Data sources
Consumer survey data
Abbreviations and terms
Abbreviations
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