2026
9
US Property and Casualty Insurance Market Report 2026
2026-08-13T12:03:16+00:00
REP1AC980A5_E371_4ECE_8980_A5E371EECEAD
3695
195500
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Report
en_GB
While affordability pressures continue to delay homeownership for many young adults, the resulting extension of the renters lifecycle creates a larger window for carriers to establish relationships through entry-level products,…
US
Insurance
simple

US Property and Casualty Insurance Market Report 2026

While affordability pressures continue to delay homeownership for many young adults, the resulting extension of the renters lifecycle creates a larger window for carriers to establish relationships through entry-level products, like renters coverage.

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  1. EXECUTIVE SUMMARY

    • What you need to know
    • Outlook for Property and Casualty Insurance
    • Opportunities
    • Align acquisition and cross-sell strategies to life stage needs
    • Graph 1: P&C insurance ownership, by generation, 2026
    • Leverage home purchase and moving to deepen relationships
    • Graph 2: bundling behaviors, by major life events, 2026
    • Harness referrals to strengthen credibility among young prospects
    • Graph 3: motivators to switching providers, by generation, 2026
  2. THE MARKET

    • Profitability is stable, but new risks threaten momentum for carriers
    • Heightened cost scrutiny increases the importance of value messaging
    • Graph 4: consumer price index for all urban consumers, by new vehicles, food, and energy, 2021-26
    • State Farm’s strengths endure amid mounting competition
    • Strengthen early customer relationships as homeownership timelines extend
    • Graph 5: 30-year fixed mortgage rate, 2025-26
  3. THE CONSUMER

    • The claims journey is a proving ground for carrier value
    • Strengthen value perceptions through the claims experience
    • Make claims a driver of Gen Z loyalty
    • Graph 6: Gen Z claim filing and switching plans across home insurance, 2025-26
    • How consumers approach bundled coverage
    • Ongoing economic pressures reinforce the enduring appeal of bundling coverage
    • Graph 7: bundling behaviors over time, 2020-26
    • Drive bundle adoption through proactive family coverage reviews
    • Graph 8: bundling behaviors, by age of children in household, 2026
    • Meet consumers where they are
    • Build lasting relationships through hybrid shopping solutions
    • Graph 9: auto insurance purchase channels, by generation, 2026
    • Graph 10: homeowners insurance purchase channels, by generation, 2026
    • Deliver autonomy to enhance personalisation
    • Leverage homeownership milestones to drive bundled business
    • Graph 11: homeowners and renters insurance purchase channels, 2026
    • The growing influence of digital insurance experiences
    • Strengthen carrier perceptions through seamless mobile claims experiences
    • Graph 12: mobile claim filing, by generation, 2026
    • Optimize coverage visibility in AI-driven shopping journeys
    • Graph 13: buying insurance through an AI platform, by generation, 2026
    • Expand BBI adoption by proving value beyond savings
    • Graph 14: behavioral-based insurance adoption, by generation, 2024-26
    • Going beyond price in provider selection
    • Lean into quality of service to differentiate beyond price
    • Graph 15: motivators and causes of switching providers, 2026
    • Win younger shoppers with coverage-led value messaging
    • Graph 16: causes of switching providers in the past, by generation, 2026
    • Satisfying younger consumers’ evolving expectations
    • Build long-term relationships through milestone-driven bundling
    • Elevate mobile claims experiences to close Gen Z satisfaction gaps
    • Graph 17: satisfaction with insurer’s mobile app, by generation, 2024-26
  4. INNOVATION AND MARKETING

    • Carriers are balancing savings messaging with broader value propositions
    • Graph 18: Digital Messaging Theme Analysis (December 2025 through May 2026)
    • Pet insurers pair referrals and rewards to drive brand consideration
    • RBFCU leverages life changes to prompt coverage reviews
    • Lemonade and Geico quantify the convenience of buying renters coverage to appeal to digital-first prospects
  5. APPENDIX

    • The consumer
    • Consumer research questions
    • Consumer research methodology – US
    • US generation groups
    • Abbreviations
Download Report Summary

While affordability pressures continue to delay homeownership for many young adults, the resulting extension of the renters lifecycle creates a larger window for carriers to establish relationships through entry-level products, like renters coverage. As consumers move through milestones such as purchasing a home, growing a family, or adding vehicles, their insurance needs become more complex – creating opportunities to deepen relationships through bundled products and broader coverage portfolios.

As consumers’ insurance needs evolve, carriers must align acquisition, cross-sell, and retention strategies contextually. The strongest growth opportunities remain balancing affordability-focused messaging with clear demonstrations of value, coverage quality, and service. In an increasingly competitive market, carriers that show up with the right message at the key life stages will be best positioned to build lasting relationships that grow alongside customers’ insurance needs.

This Report Looks at the Following Areas:

  • The claims journey as a proving ground for carrier value
  • How consumers approach bundled coverage
  • Meeting consumers where they are in the purchase journey
  • The growing influence of digital insurance experiences
  • Going beyond price in provider selection
  • Satisfying younger consumers’ evolving expectations

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