2025
9
US Shampoo and Conditioner Market Report 2025
2025-03-21T14:03:13+00:00
REP83996747_C120_43A3_A6B9_B1624C4D128B
3695
180744
[{"name":"Haircare","url":"https:\/\/store.mintel.com\/industries\/beauty-personal-care\/haircare"}]
Report
en_GB
The US shampoo and conditioner market continues to show steady growth, maintaining stable usage across key product formats. The industry has seen a gradual shift towards more launches with masstige…
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  8. US Shampoo and Conditioner Market Report 2025

US Shampoo and Conditioner Market Report 2025

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The US shampoo and conditioner market continues to show steady growth, maintaining stable usage across key product formats. The industry has seen a gradual shift towards more launches with masstige and prestige pricing, with a strong focus on ‘clean’ and ethical product claims, along with elevated efficacy messaging through ingredient inclusions and science-backed support. Further, anti-hair loss and hair growth benefits are gaining popularity, with concerns seen across ages.

Consumers are increasingly drawn to advanced formulations that deliver elevated benefits such as deep moisturization, damage repair, and frizz control in both shampoo and conditioner formats, going beyond basic hygiene propositions. Personalized and “clean” haircare solutions are also gaining momentum, fueled by growing awareness and a heightened focus on individual hair and scalp health. As an essential and hygienic category within haircare, the long-term growth of shampoo and conditioner sales will be driven by continuous innovation that addresses diverse hair needs, ensures clean and safe formulations, and delivers exceptional value through both pricing and efficacy.

This report looks at the following areas:

  • Size and forecast of the shampoo and conditioner product market
  • How companies/brands are marketing and messaging products to consumers
  • How users define their hair through hair texture, hair structure and scalp type
  • Concerns users have with their hair
  • Use and benefits sought from shampoo and conditioner products
  • Shampoo and conditioner routines
  • Attitudes and behaviors toward hair and scalp health
  • Shopping behaviors toward shampoo and conditioner products

Shampoo and conditioner remain hygiene staples in haircare, but next-gen products must offer enhanced benefits for hair and scalp health to stay relevant.

Carson Kitzmiller, Senior Analyst, Beauty & Personal Care

Market Definitions

For the purposes of this Report, Mintel has used the following definitions:

  • Shampoo, including anti-dandruff formulas and dry shampoo
  • Conditioner, including leave-in and rinse-out products

This Report does not include hair styling products, hair color or other chemical treatments such as perms, relaxers, or keratin straighteners. In addition, this Report only covers the at-home haircare market and does not include salon services or products sold through salons.

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  1. Executive Summary

    • What you need to know
    • Market size & forecast
    • Market predictions
    • What consumers want & why
    • Opportunities
  2. MARKET DYNAMICS

    • Market context
    • Economic growth is expected to decline in Q1 2025
    • Graph 1: quarterly real GDP growth, 2021-25
    • Both annual and core inflation increased by more than expected in January
    • Graph 2: headline CPI and core CPI, 2021-25
    • Consumer sentiment declined by 10% from January – falling to its lowest level since late 2023
    • Graph 3: consumer sentiment index, 2022-25
    • Nearly 45% of consumers have seen their financial situations change for the better in the past year
    • Graph 4: change in financial situation over the past 12 months, 2023-25
    • Market drivers
    • Consumers expect similar benefits across shampoo and conditioner products
    • Graph 5: benefits sought (NET – any rank), by product type, 2025
    • Long(er)-term loyalty may start with teens and tweens
    • Graph 6: usage of haircare products, by gender and age, 2024
    • Graph 7: attitudes and behaviors toward BPC, by gender and age, 2024
    • Men showcase affinity for premium purchasing and daily use
    • Graph 8: shopping behaviors toward shampoo, males by age, 2024
    • Graph 9: shopping behaviors toward conditioner, males by age, 2024
    • MoCRA: short-term hurdles, long-term trust
    • Prepare for a focus on ‘forever chemicals’
    • Market size and forecast
    • Retail sales and forecast of shampoo and conditioner products
    • US: total retail sales and forecast of shampoo and conditioner, at current prices, 2019-29
    • US: total retail sales and forecast of shampoo and conditioner, at inflation-adjusted prices, 2019-29
    • Average HH spend +20% in five years
    • Graph 10: average annual household spending on shampoo and conditioner, 2019-24
    • Market segmentation
    • After a strong few years, growth expected to stall across both segments
    • Graph 11: total retail sales and forecast of shampoo and conditioner, by segment, at current prices, 2019-29
    • US: total retail sales and forecast of shampoo and conditioner, by segment, at current prices, 2019-29
    • Shampoo in MULO segment: growth driven by price hikes
    • Graph 12: value, average price and volume of multi-outlet shampoo sales, 2019-24
    • US: value, average price and volume of multi-outlet shampoo sales, 2019-24
    • Conditioners in MULO segment: unit sales continue to decline in 2024
    • Graph 13: value, average price and volume of multi-outlet conditioner sales, 2019-24
    • US: value, average price and volume of multi-outlet conditioner sales, 2019-24
    • Drugstores continue to lose relevance
    • Graph 14: total retail sales of shampoo and conditioner, by channel, at current prices, 2019-24
    • US: total retail sales of shampoo and conditioner, by channel, at current prices, 2019-24
    • Market/brand share
    • P&G leads in $ and market share growth
    • P&G, L’Oreal USA and Church & Dwight Co Inc post strong growth in shampoo sector
    • Mielle and Native Conditioner formats win for Procter & Gamble
    • Shampoo and conditioner segments see differing performance under the same brand umbrellas
    • Graph 15: multi-outlet sales of shampoo and conditioner, by select brands, rolling 52 weeks 2023 and 2024
  3. Innovation and Marketing strategies

    • A focus on elevating hair health drives an uptick in masstige and prestige launches in ’24
    • Graph 16: beauty price positioning of shampoo and conditioner products, 2020-24
    • US: beauty price positioning of shampoo and conditioner product launches, 2020-24
    • Mass launches encompass ‘premium’ concepts through ingredient inclusions
    • ‘Masstige’ & ‘premium’ launches tackle science-led and ethical approaches
    • Anti-hair loss claims continue to grow globally
    • Graph 17: # of shampoo and conditioner launches with anti-hairloss as a claim, 2014-24
    • Hair thinning launches are an unexplored opportunity for the haircare industry
    • Nutrafol Men launches Active Cleanse to address hair thinning
    • Support hair growth and anti-hair loss through scientific and safe support
    • ‘Clean’ and ethical claims dominate the category
    • Graph 18: % of launches with associated claims, by subcategory, 2024
    • US: shampoo and conditioner launches with associated claims, 2024
    • Consider how rising temperatures will influence haircare
    • Climate-adaptive haircare will drive innovation
  4. CONSUMER INSIGHTS

    • Consumer fast facts
    • Consumer fast facts continued
    • Hair concerns
    • Address concerns from scalp, to root, to ends
    • Graph 19: hair concerns experienced, 2023-25
    • Hair loss concerns grow with age, but still significant among younger adults
    • Graph 20: hair concerns experienced, by age, 2025
    • Connect hair concerns to hair washing schedules
    • Graph 21: hair concerns, by weekly hair washing routine frequency, 2025
    • Product usage & frequency of hairwashing
    • A majority of adults wash their hair a few times per week
    • Graph 22: weekly hair washing frequency, by hair texture, 2025
    • Graph 23: weekly hair washing frequency, by hair structure, 2025
    • ‘Unbalanced’ scalp types may impact weekly hair washing routines
    • Graph 24: weekly hair washing frequency, by scalp type, 2025
    • Overall usage is steady, but traditional formats see declined usage
    • Graph 25: shampoo and conditioner product usage, 2022-25
    • Women lead the way in specialized format usage
    • Graph 26: number of shampoo and conditioner products used – repertoire, by gender and age, 2025
    • Graph 27: product usage, by number of shampoo and/or conditioning products used (repertoire), 2025
    • Traditional male-oriented formats remain popular among men
    • Graph 28: shampoo and conditioner product usage, by gender and age, 2025
    • Those with specific hair concerns lean into specialized products
    • Graph 29: shampoo and conditioner product usage, by hair concerns, 2025
    • Shampoo + conditioning routines
    • Message frequency of use in directives to support hair damage and hygiene attitudes across diverse weekly routines
    • Graph 30: select routine behaviors, by weekly hair washing frequency, 2025
    • Balance efficiency and joy in routines
    • Graph 31: select haircare routine attitudes, by gender and age, 2025
    • Tailored solutions for more-complex hair textures are key
    • Graph 32: select shampoo and conditioner routines, by hair texture, 2025
    • Adults with HHIs $100K+ less likely to use products from same brand/product line
    • Graph 33: select routine behaviors, by household income, 2025
    • Scalp & hair health attitudes
    • Many want hair growth, but keep hair loss messaging focused on repair and health
    • Graph 34: hair loss as a top concern, by gender and age, 2025
    • Raise the bar on ‘basic’ haircare formats
    • Graph 35: hair and scalp health attitudes, by generation, 2025
    • Scalp health is foundational to healthy hair
    • Graph 36: hair and scalp health attitudes, by scalp type, 2025
    • Demonstrate the value of integrating scalp care into daily haircare
    • Go scalp-deep to figure out what hair follicles need
    • Maximize strong strands and hair retention for less-frequent hair washers
    • Graph 37: select hair and scalp health attitudes, by hair washing routine frequency, 2025
    • Position haircare for women going through hormonal changes
    • Benefits sought: shampoo products
    • Functional solutions a must, but “clean” shampoo can influence further
    • Graph 38: benefits sought in shampoo products (ranked up to 3), 2025
    • Tackle end-solution marketing through the lens of specific hair concerns
    • Graph 39: benefits sought in shampoo products (NET – any rank), by select hair concerns, 2025
    • However, universally sought benefits are clear
    • Graph 40: benefits sought in shampoo products (NET – any rank), by select hair concerns, 2025
    • Enhance hydration and growth solutions for infrequent hair washers
    • Graph 41: select benefits sought in shampoo products (NET – any rank), by hair washing routine, 2025
    • Advanced benefits in everyday formats a must for tight financial situations
    • Graph 42: select benefits sought in shampoo products (NET – any rank), by financial situation, 2025
    • Benefits sought: conditioner products
    • Damage repair, frizz-fighting, and increased shine may be conditioner differentiators in routines
    • Graph 43: benefits sought (NET – any rank) , by subcategory usage, 2025
    • Moisturizing/hydration is foundational in conditioner products
    • Graph 44: benefits sought in conditioner products (ranked up to 3), 2025
    • While cost and R&D intensive, segmenting to hair type must continue to address personalization desires
    • Graph 45: benefits sought in conditioner products (NET – any rank), by hair texture, 2025
    • Graph 46: benefits sought in conditioner products (NET – any rank), by hair structure, 2025
    • Long-term improvements for women, immediate results for men may supplement hydration propositions
    • Graph 47: benefits sought in conditioner products (NET – any rank), by gender and age, 2025
    • Shopping for shampoo & conditioning products
    • Hair goals are a spend priority, but trading down is still a key purchase habit
    • Seize moments of organic appreciation of heritage brands
    • Don’t let an appreciation of mass-market haircare be a fleeting moment
    • Graph 48: Google searches for Pantene, 2024
    • Highlight both short-term advantages and lasting hair health benefits of use, even among differing financial situations
    • Graph 49: shopping behaviors, by financial situation, 2025
    • Skincare inspiration, scalp-focused claims and duping a must for under-45s
    • Graph 50: shopping and personalization attitudes for shampoo and conditioner products, by age, 2025
    • Get to the root of health hair with scalp-specific support
    • Message safety to add to value propositions
    • Graph 51: shopping and personalization attitudes for shampoo and conditioner products, by select demographics, 2025
    • Emphasize enhanced value even to daily hair washers
    • Graph 52: select shopping behaviors of shampoo and conditioner, by weekly hair washing frequency, 2025
  5. APPENDIX

    • Market definition
    • Consumer research questions
    • Consumer research questions continued
    • Consumer research methodology
    • Generations
    • Abbreviations and terms
    • Forecast methodology
    • Forecast fan chart methodology
    • Fan chart table for shampoo and conditioner products, 2024-29
    • Hair texture, structure and scalp type
    • Hair texture
    • Graph 53: hair texture, 2025
    • Hair structure
    • Graph 54: hair structure, 2025
    • Scalp type
    • Graph 55: self-described scalp type, 2025

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