Description
Description
“European supermarkets continue to face the challenges of a mature and increasingly competitive market. While in certain countries of Eastern Europe there is still some room for growth, in most Western European economies the leading players are being forced to act defensively and to continue to innovate not to lose share to the existing competition. Supermarkets and discounters fight for the leadership in the various countries and the main international discounters, Aldi and Lidl have continued to gain relevance by expanding their offering and investing to improve the overall shopping experience in their stores.”
– Armando Falcao, European Retail Analyst
What's included
What's included
Databook- Executive Summary
- Infographic Overview
- PowerPoint Presentation
- Report PDF
- Previous Editions
Table of contents
Table of contents
Overview
- Areas covered in this report
- Consumer research coverage
- Technical notes
- Consumer spending
- Retail sales
- Financial definitions
- Currencies
- Sales tax rates
- Figure 1: VAT rates around Europe, 2014-19
- Abbreviations
- Areas covered in this report
Executive Summary – Europe – The Market
- Sector size and forecast
- Figure 2: Europe: Food retailers, sales, 2014-19
- Figure 3: Europe: Food retailers, forecast sales, 2019-24
- Consumer spending
- Food and non-alcoholic drink
- Figure 4: Europe: Spending on food and non-alcoholic drinks, 2013-18
- Alcohol, tobacco and narcotics
- Figure 5: Europe: Spending on alcoholic drinks, tobacco and narcotics, 2013-18
- Health & beauty products
- Figure 6: Europe: Spending on products for personal care, 2013-18
- Spending and retail sales
- Figure 7: Europe: Spending on food, drink and health & beauty as % of all food retailers’ sales, 2013-18
- Inflation
- Figure 8: Europe: Harmonised index of food and non-alcoholic beverages prices, annual % change, 2013-19
- Figure 9: Europe: Harmonised index of alcohol and tobacco prices, annual % change, 2013-19
- Online
- Figure 10: EU: Proportion of people who have bought groceries online in the last 12 months, 2008-18
- Figure 11: Europe: Proportion of people who have shopped for groceries online, by country, 2013-18
- Figure 12: Europe: Online grocery sales, 2018
- Leading players
- Figure 13: Europe: Leading food retailers, sales, 2014/15-2018/19
- Figure 14: Europe: Leading food retailers, outlets, 2014/15-2018/19
- Figure 15: Europe: Leading food retailers, sales per outlet, 2014/15-2018/19
- Market shares
- Figure 16: Europe: Leading food retailers’ shares of all food retailers’ sales, 2014/15-2018/19
- Figure 17: Europe: Leading food retailers’ shares of all food retailers’ sales, 2018
- What we think
- France
- Germany
- Italy
- Spain
- UK
Executive Summary – Europe – The Consumer
- The research
- Who shops for groceries
- Figure 18: Europe: Who shops for groceries, by country, June 2019
- Figure 19: Europe: Who shops for groceries, by gender and country, June 2019
- How people shop for groceries
- Figure 20: Europe: How they shop for groceries, by country, June 2019
- Where they shop for groceries
- Figure 21: Europe: Most used retailer and proportion of shoppers, by country, June 2019
- Figure 22: Europe: Top 2 and top 5 food retailers by proportion of shoppers, by country, June 2019
- The discounters
- Figure 23: Europe: Use of top 2 discounters for main shop and top-up shopping, by country, June 2019
- Top-up shopping
- Figure 24: Europe: Number of retailers used for grocery shopping, by country, June 2019
- Figure 25: Europe: First and second most used retailers for top-up shopping, by country, June 2019
- Attributes associated with different types of grocery retailer
- Supermarkets and discounters are convenient and ‘value for money’…
- Figure 26: Europe: Attributes associated with food retail formats, by country, June 2019
- … but discounters’ price advantage is losing strength
- Figure 27: Europe: Attribute ‘value for money’ associated with supermarkets and discounters, by country, June 2019
- Supermarkets benefit from other attributes over discounters
- Figure 28: Europe: Attributes associated with supermarkets and discounters, by country, June 2019
- Figure 29: Europe: Attributes associated with supermarkets and discounters, by country, June 2019
- Food specialists support the local community
- Figure 30: Europe: Attributes associated with food specialists, by country, June 2019
Executive Summary – Europe – Innovation and Launch Activity
- ‘Tap, pay and go’ services save time at supermarkets
- Figure 31: Albert Heijn at Ahold Delhaize Head Office in Zaandam
- Supermarkets encourage greener habits in store
- Helping to fight CO2 Emissions
- Figure 32: Spar Norway’s most climate-friendly store in Snarøya, 2019
- Innovative food and plastic waste initiatives
- Figure 33: Lidl’s 'Bon appétit, zéro gaspi' initiative at its Luxembourg store, 2019
- Supermarkets deliver straight to customers
- Figure 34: Jumbo Foodmarkt food delivery collaboration with Thuisbezorgd.nl, 2019
- Figure 35: Lidl’s click and collect service in Ghent
- Supermarkets roll out experience-led formats
- Figure 36: Edeka’s Naturkind supermarket in hamnburg, 2019
- ‘Tap, pay and go’ services save time at supermarkets
France
- Overview
- What you need to know
- Areas covered in this report
- Executive summary
- The market
- Consumer spending
- Figure 37: France: Consumer spending on food, drink and tobacco by category, 2018
- Sector size and forecast
- Channels of distribution
- Figure 38: France: estimated channels of distribution of food and drink (excluding tobacco) spending, 2018
- Companies and brands
- Key metrics
- Market shares
- Figure 39: France: Leading grocers’ shares of all food retailers’ sales, 2018
- Online
- The consumer
- Who shops for groceries
- Figure 40: France: responsibility for grocery shopping, by gender, June 2019
- How they shop for groceries
- Figure 41: France: how they shop for groceries, June 2019 and September 2018
- Where they shop for groceries
- Figure 42: France: Grocery retailers used for primary and secondary shops, June 2019
- Figure 43: France: Attributes associated with types of grocery retailer, June 2019
- What we think
- Issues and insights
- Change in France’s discount sector
- The facts
- The implications
- ‘Le vrac’ or packaging-free stores
- The facts
- The implications
- The market – What you need to know
- Economy growing despite social unrest
- Grocery spending robust but behind growth in overall consumer spend
- Food retailers remain steady
- Hypermarkets declining as non-store and small stores grow
- Consumer spending
- The economy
- Spending on food and drink growing slower than all spending
- Figure 44: France: Consumer spending on food, drink and tobacco (incl. VAT), 2014-19
- Meat spending dropping
- Figure 45: France: Composition of consumer spending on food, categories as % of total spending, 2018
- Sector size and forecast
- Figure 46: France: Food retailers, sales (excl. VAT), 2014-19
- Figure 47: France: Food retailers, forecast sales (excl. VAT), 2019-24
- Inflation
- Figure 48: France: Consumer prices* of food and drink, Annual % change, 2014-18
- Figure 49: France: Consumer prices* of food and drink, Annual % change, January 2018-August 2019
- Channels of distribution
- Figure 50: France: channels of distribution of food and drink products (excluding tobacco), 2016-18
- Companies and brands – What you need to know
- Leclerc leads
- Discounters and organics are thriving
- Rethinking the hypermarket
- Leading groups’ market shares in decline
- Leclerc leads growing online sector
- Leading players
- Key metrics
- Leclerc leads
- Discount continues to thrive
- Organic stores continue to expand
- Rethinking the hypermarket
- Figure 51: France: Leading grocers, sales (excl. VAT), 2014-18
- Figure 52: France: Leading grocers, outlets, 2014-18
- Sales per outlet
- Figure 53: France: Leading grocers, Sales per outlet, 2014-18
- Market shares
- Figure 54: France: Leading grocers’ shares of all food retailers’ sales, 2014-18
- Online
- Online activity
- Figure 55: France: Broadband connections (percentage of households), 2011-18
- Shopping online for food
- Figure 56: France: Online purchasing in the last 12 months, 2009-18
- Figure 57: France: Preference for shopping online for groceries rather than in-store, 2018
- Online grocery market size
- Leading online players
- Figure 58: France: leading online grocery retailers, sales, 2014-18
- The consumer – What you need to know
- Women are the primary shoppers
- Shopping online is growing
- Leclerc leads
- Lidl top for top-up shops
- Specialists outrank supermarkets on quality and service
- Who shops for groceries
- Figure 59: France: responsibility for grocery shopping, by gender, June 2019
- Figure 60: France: how they shop for groceries, June 2019 and September 2018
- Figure 61: France: how they shop for groceries, parents of under 16s, June 2019
- Where they shop for groceries
- Leclerc leads
- Lidl the leading discounter
- Figure 62: France: grocery retailers ever used (net main or secondary grocery shopping), June 2019
- Lidl most popular for top-up shops
- Figure 63: France: Grocery retailers used for primary and secondary shops, June 2019
- Customer profiles
- Figure 64: France: grocery retailer they spend the most with, by average age and income, une 2019
- Figure 65: France: Where leading retailers’ primary shoppers also shop, June 2019
- Retailers used and channel used to shop
- Figure 66: France: how they shop for groceries by main grocery retailer used, June 2019
- Most people shop with multiple retailers
- Figure 67: France: repertoire of grocery retailers used, June 2019
- Attributes associated with different types of grocery retailer
- Figure 68: France: Attributes associated with types of grocery retailer, June 2019
- Appendix –Data sources, abbreviations and supporting information
- Abbreviations
- Data sources
- Overview
Germany
- What you need to know
- Areas covered in this report
- Executive summary
- The market
- Consumer spending
- Figure 69: Germany: Consumer spending on food, drink and tobacco, 2014-19
- Inflation
- Sector size and forecast
- Figure 70: Germany: Food retailers, sales (excl. VAT), 2014-24
- Channels of distribution
- Figure 71: Germany: Estimated distribution of spending on food, drinks and tobacco by channel, 2018
- Companies and brands
- Leading players
- Figure 72: Germany: Leading grocers, sales, 2018
- Market shares
- Figure 73: Germany: Leading food retailers’ shares of all food retailers’ sales, 2018
- Online
- Figure 74: Germany: Online food sales, incl. VAT, 2018
- The consumer
- Who shops for groceries
- Figure 75: Germany: Who shops for groceries, by gender, June 2019
- How they shop for groceries
- Figure 76: Germany: How they shop for groceries, June 2019
- Where they shop for groceries
- Figure 77: Germany: Where they shop for groceries, June 2019
- Figure 78: Germany: Where else they shop for groceries, June 2019
- Attributes associated with different types of grocery retailer
- Figure 79: Germany: Attributes associated with discounters and supermarkets, June 2019
- What we think
- Issues and insights
- The fight against food wastage
- The facts
- The implications
- The war against plastic grows stronger
- The facts
- The implications
- The market – What you need to know
- Growth in groceries spend set to slow down to 1.4% in 2019
- Grocers outperform food specialists yet again
- Retailers’ sales forecast to reach €250 billion by 2024
- Inflation peaks in 2018 but decreases for food
- Discounters raise their share to 46% of consumer spending
- Consumer spending
- Spending continues to rise with higher employment and wages
- Figure 80: Germany: Consumer spending on food, drinks and tobacco (incl. VAT), 2014-19
- Sector size and forecast
- Growth in retail followed by economic slowdown in 2019
- Figure 81: Germany: Food retailers, sales (excl. VAT), 2014-19
- Figure 82: Germany: Food retailers, forecast sales (excl. VAT), 2019-24
- Inflation
- Figure 83: Germany: Harmonised index of consumer prices (HICP), annual % change, 2014-18
- Figure 84: Germany: Consumer prices* of food and drink, Annual % change, January 2018 - August 2019
- Channels of distribution
- Figure 85: Germany: distribution of food and drink products (excluding tobacco) spending by channel, 2015-18
- Figure 86: Germany: distribution of food and drink products (excluding tobacco) spending by channel, 2018
- Leading players – What you need to know
- Edeka remains the largest food retailer in Germany
- Rewe and Schwarz grow the most among the leaders
- Strong growth in sales for smaller players
- Concentration increases as top 14 represent 86% of sales
- Proportion of online grocery shoppers grows more slowly
- Online sales of food grow 20.4%
- Leading players
- Edeka maintains its leadership position
- Rewe and Schwarz show the strongest growth in the top four
- Smaller players perform well in 2018
- Metro to sell Real
- Figure 87: Germany: Leading grocers, sales, 2014/15-2018/19
- Figure 88: Germany: Leading grocers, outlets, 2014/15-2018/19
- Sales per outlet
- Figure 89: Germany: Leading grocers, sales per outlet, 2014/15-2018/19
- Market shares
- Figure 90: Germany: Leading grocers’ share of all food retailers’ sales, 2014/15-2018/19
- Figure 91: Germany: Leading grocers’ shares of all food retailers’ sales, 2015/16-2018/19
- Online
- Internet access
- Figure 92: Germany: Broadband connections as % of all households, 2010-18
- Shopping online for food
- Figure 93: Germany: Online purchasing in the last 12 months, 2010-18
- Online grocery market size
- Figure 94: Germany: Online food sales, including VAT, 2014-18
- Leading online players
- Edeka develops online capability
- Rewe remains the largest online grocery player in Germany
- Real expands drive-in and collect offer
- Schwarz Group’s ecommerce remains limited to non-food
- Aldi Nord joins online retailers
- Amazon Fresh
- food.de operates a pure food delivery service
- Getnow
- The consumer – What you need to know
- Women remain responsible for grocery shopping
- Shopping in-store remains culturally predominant
- Edeka most popular for major spend
- Discounters remain top secondary shopping destination
- Supermarkets for convenience and discounters for price
- Food specialists are best for fresh food
- Leading retailers play to different strengths
- Who shops for groceries
- Women continue to take most responsibility for grocery shopping
- Figure 95: Germany: Who shops for groceries, by age and gender, June 2019
- How they shop for groceries
- Shopping in-store remains predominant
- Figure 96: Germany: How they shop for groceries, online and in-store, September 2017, September 2018 and June 2019
- Younger consumers continue to lead in online shopping
- Figure 97: Germany: How they shop for groceries, by age and gender, online and in-store, June 2019
- Where they shop for groceries
- Aldi remains the most used grocery retailer
- Figure 98: Germany: Where they shop for groceries (net main or secondary grocery shopping), June 2019
- Primary shop
- Edeka remains leader for main shopping trip
- Leading players lose out as main spending destination
- Figure 99: Germany: Where they shop for groceries, JUne 2018/19
- Retailers used and channel used to shop
- Aldi, Edeka and Lidl preferred to shop only in-store
- Figure 100: Germany: Where they shop for groceries, always in-store and sometimes online, June 2019
- Customer profiles
- Figure 101: Germany: grocery retailer they spend the most with, by average age and income, June 2019
- Figure 102: Germany: secondary grocery retailers used, by average age and income, June 2019
- Higher income households continue to split their grocery shopping
- Figure 103: Germany: Repertoire of where they shop for groceries, by household income, June 2019
- Attributes associated with different types of grocery retailer
- Supermarkets are the most convenient
- Discounters lead in ‘value for money’
- Food specialists are best for fresh food
- Figure 104: Germany: Attributes associated with different types of grocery stores, June 2019
- Edeka and Rewe provide different benefits
- Aldi and Lidl are average across all attributes
- Figure 105: Germany: Attributes associated to each grocery retailer, June 2019
- Appendix – Data sources, abbreviations and supporting information
- Abbreviations
- Data sources
- What you need to know
Italy
- Overview
- What you need to know
- Areas covered in this report
- Executive summary
- The market
- Consumer spending
- Figure 106: Italy: annual percentage change in consumer spending on food and beverages, 2014-18
- Sector size and forecast
- Figure 107: Italy: food retailers, sales (ex VAT), 2014-19
- Channels of distribution
- Figure 108: Italy: estimated distribution of spending on food and beverages by channel, 2018
- Companies and brands
- Key metrics
- Market shares
- Figure 109: Italy: top 10 grocers’ shares of all food retailers’ sales, 2018
- Online
- Figure 110: Italy: Online purchasing in the last 12 months, 2009-18
- The consumer
- Who shops for groceries
- How they shop for groceries
- Figure 111: Italy: How they shop for groceries, June 2019
- Where they shop for groceries
- Figure 112: Italy: Where they shop for groceries, June 2019
- Attributes associated with different types of grocery retailer
- Figure 113: Italy: Attributes associated with different types of grocery retailers, June 2019
- What we think
- Issues and insights
- Discounters set to capitalise on continued focus on value
- The facts
- The implications
- Can retailers unlock the online opportunity?
- The facts
- The implications
- The market – What you need to know
- Spending on groceries falls as percentage of total
- Food retailers hold their share of retail sales
- Grocery retailers retain dominant share of spending on food and drink
- Consumer spending
- Figure 114: Italy: Consumer spending on food, drink and tobacco (incl. VAT), 2014-19
- Sector size and forecast
- Figure 115: Italy: Food retailers, sales (excl. VAT), 2014-19
- Figure 116: Italy: Food retailers, forecast sales (excl. VAT), 2019-24
- Inflation
- Figure 117: Italy: Consumer prices * of food and drink, Annual % change, 2014-18
- Figure 118: Italy: Consumer prices* of food and drink, Annual % change, January 2018-September 2019
- Channels of distribution
- Figure 119: Italy: Italy: estimated distribution of spending on food and beverages by channel, 2018
- Figure 120: Italy: Italy: estimated distribution of spending on food and beverages, 2014-18
- Companies and brands – What you need to know
- Conad and Coop neck-and-neck but Conad set to forge ahead
- Leading players tighten their hold on the market
- Italy lags behind rest of Europe in terms of online grocery shopping
- Leading players
- Conad neck and neck with Coop but set to push ahead with Auchan deal
- Coop Italia struggles
- Selex growth continues apace
- Esselunga growing but rate of growth is slowing
- Other operators
- Figure 121: Italy: Leading grocers, sales (excl. VAT), 2014-18
- Figure 122: Italy: Leading grocers, outlets, 2014-18
- Sales per outlet
- Figure 123: Italy: Leading grocers, Sales per outlet, 2015-18
- Market shares
- Figure 124: Italy: Leading grocers’ shares of all food retailers’ sales, 2014-18
- Online
- Online activity
- Figure 125: Italy: Household penetration of broadband internet, 2009-18
- Shopping online for food
- Figure 126: Italy: Online purchasing in the last 12 months, 2009-18
- Online grocery market size
- Leading online players
- Esselunga
- Conad
- Coop Italia
- Carrefour
- Amazon
- The consumer – What you need to know
- Grocery shopping still done primarily by women
- Two-thirds of grocery shoppers always shop in-store
- Conad and Coop lead Esselunga for main shops
- Discounters score highly for secondary shopping
- Reality is better than perception for discounters
- Who shops for groceries
- Figure 127: Italy: Who shops for groceries, June 2019
- Figure 128: Italy: Who shops for groceries, by gender, June 2019
- How they shop for groceries
- Figure 129: Italy: How they shop for groceries, June 2019
- Figure 130: Italy: How they shop for groceries, by gender, June 2019
- Figure 131: Italy: How they shop for groceries, by age, June 2019
- Where they shop for groceries
- Figure 132: Italy: Where they shop for groceries, net of responses, June 2019
- Figure 133: Italy: Where they shop for groceries, June 2019
- Customer profile
- Figure 134: Italy: where they shop for groceries, net of responses, by age and income, June 2019
- Figure 135: Italy: repertoire of grocery retailers used, June 2019
- Figure 136: Italy: repertoire of grocery retailers used, by grocery retailers shopped at, June 2019
- Figure 137: Italy: how they shop for groceries by grocery retailers where the most money is spent, June 2019
- Attributes associated with different types of grocery retailer
- Figure 138: Italy: Attributes associated with different types of grocery retailer, June 2019
- Figure 139: Italy: Attributes associated with discounters, by grocery retailer where most money is spent, June 2019
- Appendix – Data sources, abbreviations and supporting information
- Abbreviations
- Data sources
- Overview
Spain
- Overview
- What you need to know
- Areas covered in this report
- Executive summary
- The market
- Consumer spending
- Figure 138: Spain: Consumer spending on food, drinks and tobacco (incl. VAT), 2014-19
- Sector size and forecast
- Figure 139: Spain: Food retailers’ sales (excl. VAT), 2014-24
- Channels of distribution
- Figure 140: Spain: estimated distribution of spending on food and drink products by channel, 2018
- Companies and brands
- Key metrics
- Market shares
- Figure 141: Spain: Leading grocers’ shares of all food retailers’ sales, 2018
- Online
- The consumer
- Figure 141: Spain: how they shop for groceries, June 2019 and September 2018
- Where they shop
- Figure 142: Spain: grocery retailers used for primary shop, June 2019
- Attributes associated with different retailer types
- Figure 143: Spain: attributes associated with types of grocery retailer, June 2019
- What we think
- Issues and insights
- Online retailers stand out with speedy delivery options
- The facts
- The implications
- Lidl is the one to watch
- The facts
- The implications
- The market – What you need to know
- Spending on food grows faster than overall consumer spending
- Sales at food retailers and grocers flat as non-food share increases
- Grocers account for over 70% of food and drink sales
- Consumer spending
- Figure 144: Spain: consumer spending on food, drink and tobacco (incl. VAT), 2014-19
- Sector size and forecast
- Figure 145: Spain: Food retailers, sales (excl. VAT), 2014-19
- Figure 146: Spain: Food retailers, forecast sales (excl. VAT), 2020-24
- Inflation
- Figure 147: Spain: Consumer prices of food and drink, Annual % change, 2014-18
- Figure 148: Spain: Consumer prices* of food and drink, Annual % change, January 2018-August 2019
- Channels of distribution
- Figure 149: Spain: estimated distribution of spending on food and drink products by channel, 2018
- Companies and brands – What you need to know
- Increased competition as more players trade online
- Dia falls behind as Lidl gains share
- Online
- Leading players
- Mercadona continues to dominate
- Figure 150: Spain: Leading grocers, sales (excl. VAT), 2014-18
- Figure 151: Spain: Leading grocers, outlets, 2014-18
- Sales per outlet
- Figure 152: Spain: Leading grocers, sales per outlet, 2014-18
- Market shares
- Figure 153: Spain: leading food retailers’ shares of all food retailers’ sales, 2014-18
- Online
- Online activity
- Figure 154: Spain: Broadband connections (percentage of households), 2011-18
- Shopping online for food
- Figure 155: Spain: Online purchasing in the last 12 months, 2009-18
- Online grocery market size
- Leading online players
- Figure 156: Spain: leading online grocery retailers, estimated sales, 2016-18
- The consumer – What you need to know
- Women mostly responsible for grocery shopping in Spain
- Older Millennials likely to shop online
- Shoppers are spending more at Lidl
- Supermarkets are considered most convenient format
- Who shops for groceries
- Figure 157: Spain: who is responsible for grocery shopping, June 2019
- Figure 158: Spain: responsibility for grocery shopping, by gender, June 2019
- How they shop for groceries
- Figure 159: Spain: how they shop for groceries, June 2019 and September 2018
- Figure 160: Spain: how they shop for groceries, June 2019
- Where they shop for groceries
- Primary shop
- Figure 161: Spain: grocery retailers used for primary shop, June 2019
- Secondary shop
- Figure 162: Spain: grocery retailers used for top up shopping, June 2019
- Customer profiles
- Figure 163: Spain: grocery retailer they spend the most with, by average age and income, June 2019
- Retailers used and channel used to shop
- Figure 164: Spain: how they shop for groceries by main grocery retailer used, June 2019
- Number of retailers used
- Figure 165: Spain: repertoire of grocery retailers used, June 2019
- Attributes associated with different types of grocery retailer
- Figure 166: Spain: attributes associated with types of grocery retailer, June 2019
- Appendix – Data sources, abbreviations and supporting information
- Abbreviations
- Data sources
- Overview
UK
- Overview
- What you need to know
- Products covered in this Report
- Executive summary
- The market
- Real incomes continue to grow but there is still uncertainty in the market
- Figure 167: Average weekly earnings, by consumer price index, January 2016-September 2019
- Spending on food and drink slowed in 2018
- Supermarkets on track to record third consecutive year of growth in 2019
- Figure 168: All food retail sales (inc. VAT), 2014-24
- Figure 169: Supermarkets’ market size and forecast (inc. VAT), 2014-24
- Despite growth supermarkets continue to lose share of spending in the sector
- Figure 170: Estimated breakdown of all grocery retail sales, by channel, 2013-19
- Companies and brands
- Tesco and Booker account for a quarter of the market
- Figure 171: Leading grocery retailers: Share of all grocery retail sales, 2018
- M&S gets a new look as it aims for more big-basket shoppers
- Figure 172: M&S Clapham, November 2019
- Tesco scores high on trust
- Figure 173: Key metrics for selected brands, October 2019
- The consumer
- The number doing a ‘main shop’ only ticks up once more
- Figure 174: How grocery shoppers typically shop, 2015-19
- Supermarket use continues to fall
- Figure 175: Store format where the most is spent in a typical month, 2016-19
- Over half of grocery shoppers use Tesco on a monthly basis
- Figure 176: Grocery retailers used, August 2019
- Sainsbury’s struggles to capture younger primary shoppers
- Figure 177: Leading grocery retailers used for primary and secondary shops, by age, August 2019
- Own-brand crucial to differentiation…
- Figure 178: Attitudes towards own-brand, by age, August 2019
- …as are food counters
- Figure 179: Attitudes towards food counters in supermarkets, August 2019
- The debate between manned and self-service checkouts continues
- Food waste and plastic still key considerations
- Figure 180: Ethical considerations of grocery shoppers, by rank, August 2019
- Plastic reduction can improve the look of stores
- Figure 181: Attitudes towards packaging, recycling and dietary products, August 2019
- What we think
- Issues and insights
- 2010-19: A review
- The facts
- The implications
- 2030: The demographic and technological drivers of shopping behaviour
- The facts
- The implications
- 2030: The channels and players that will succeed
- The facts
- The implications
- The market – What you need to know
- Real incomes continue to grow but there is still uncertainty in the market
- Spending on food and drink slowed in 2018
- Supermarkets on track to record third consecutive year of growth in 2019
- Despite growth supermarkets continue to lose share of spending in the sector
- Market drivers
- Overall inflation steady as food and drink prices rise
- Figure 182: Food and drink inflation, September 2018-August 2019
- Real incomes continue to grow
- Figure 183: Average weekly earnings, by consumer price index, January 2016-October 2019
- Confidence rises in 2019 amid Brexit uncertainty
- Figure 184: Financial confidence tracker, January 2017-September 2019
- Main cause of concern around Brexit is cost of living
- Figure 185: Consumer views on the impact of the EU referendum on the UK economy, September 2019
- Number of homeowners increases
- Figure 186: UK household tenure status, 2013-18
- Consumer spending on food and drink
- Spending on food and drink remains strong but slowing
- Figure 187: Consumer spending on core food and drink categories, 2014-19
- Food spending to slow
- Figure 188: Annual % change in consumer spending, value and volume, and inflation in food, 2014-19
- Food spending breakdown
- Figure 189: Breakdown of consumer spending on food, 2018
- Spending on non-alcoholic drinks
- Figure 190: Annual % change in consumer spending, value and volume, and inflation in non-alcoholic drinks, 2014-19
- Alcoholic drinks
- Figure 191: Annual % change in consumer spending, value and volume, and inflation in alcoholic drinks, 2014-19
- Figure 192: Breakdown of value spending in the alcoholic drinks category, 2018
- Sector size and forecast
- Grocery sector continues to see steady growth
- Figure 193: All food retail sales (inc. VAT), 2014-24
- Figure 194: All food retail sales (inc. VAT) market size and forecast, at current and constant prices, 2014-24
- Supermarket sector size
- Figure 195: Supermarkets’ market size and forecast (inc. VAT), 2014-24
- Figure 196: Supermarkets: market size and forecast (inc. VAT), at current and constant prices, 2014-24
- Forecast methodology
- Channels of distribution
- Supermarkets still the dominant channel…
- Figure 197: Estimated channels of distribution for grocery retail sales, 2018
- …but large-format stores continue to lose share of spending
- Figure 198: Estimated breakdown of all grocery retail sales, by channel, 2013-19
- The consumer – What you need to know
- The number doing a ‘main shop’ only ticks up once more
- Supermarket use continues to fall
- Over half of grocery shoppers use Tesco on a monthly basis
- Sainsbury’s struggles to capture younger primary shoppers
- Own-brand crucial to differentiation…
- …as are food counters
- The debate between manned and self-service checkouts continues
- Food waste and plastic still key considerations
- How they shop
- Nine in 10 are responsible for grocery shopping
- The recent trend reversed
- Figure 199: How grocery shoppers typically shop, 2015-19
- 25-44s’ habits show greatest change
- Figure 200: How grocery shoppers typically shop, by age, 2018 and 2019
- If established is this a positive trend for supermarkets?
- Shopping behaviour is seasonal
- Figure 201: How grocery shoppers typically shop, by season, May 2016-March 2019
- Types of stores used
- Supermarket use continues to edge downward
- Figure 202: Store format where the most is spent in a typical month, 2016-19
- Younger shoppers more likely to have shifted spend away
- Figure 203: Store format where the most is spent in a typical month, by age, August 2019
- Supermarkets hit by newer ways to shop
- Figure 204: Store format where the most is spent in a typical month, by parental status and age, August 2019
- Figure 205: Store format where the most is spent in a typical month, by lifestage and income, August 2019
- Retailers shopped with
- Amazon wins more shoppers than ever
- Figure 206: Grocery retailers used, August 2019
- Asda struggles to attract top-up shoppers
- Figure 207: Trend of grocery retailers used, 2017-19
- Morrisons attracts more top-up shoppers
- Figure 208: Grocery retailers used for primary and secondary shops, August 2019
- Over a third shop at more than three stores a month
- Figure 209: Repertoire of secondary retailers used, August 2019
- Half of Lidl shoppers top up at Tesco
- Figure 210: Where leading retailers’ primary shoppers also shop, August 2019
- Retailer demographic comparison
- Tesco loses 25-44 primary shoppers
- Figure 211: Leading grocery retailers used for primary and secondary shops, by age, August 2019
- Aldi attracts younger primary shoppers
- Figure 212: The discounters: primary and secondary shoppers, by age, August 2019
- Morrisons attracts urban shoppers
- Figure 213: Leading grocery retailers used for primary and secondary shops, by location, August 2019
- Lidl and Aldi attract equal primary shoppers in London
- Figure 214: Leading retailers’ primary shoppers, by region, August 2019
- Figure 215: Leading retailers’ secondary shoppers, by region, August 2019
- Morrisons attracts the most lower-income households
- Figure 216: Leading grocery retailers used for primary and secondary shops, by household income bracket, August 2019
- Discounters attract a more affluent shopper base
- Figure 217: Aldi and Lidl, primary and secondary grocery shoppers, by household income bracket, August 2019
- The importance of own-brand
- Over half think own-brand is a retailer’s defining feature
- Figure 218: Attitudes towards own-brand, by age, August 2019
- Aldi and Lidl’s impact on attitudes towards own-brand
- Tesco doubles down with Exclusively at Tesco
- Figure 219: Exclusively at Tesco private-label ranges, 2019
- Figure 220: New Sainsbury’s private-label ranges, 2019
- Just because it’s value doesn’t mean it has to look value
- Figure 221: Asda value chicken meatballs, 2014 versus 2019
- Figure 222: Morrisons value beef curry, 2012 versus 2019
- Food counters and added services
- Differentiation key
- Food counters seen as a differentiator
- Figure 223: Attitudes towards food counters in supermarkets, August 2019
- Figure 224: Agreement with statements regarding food counters in supermarkets, by age, August 2019
- Non-foods and services create the multi-mission experience
- Figure 225: Behaviours towards non-foods and services in supermarkets, August 2019
- Figure 226: Behaviours towards non-foods and services in supermarkets, by format where the most is spent in a typical month, August 2019
- The checkout experience
- Most still use staffed tills at grocery stores
- Figure 227: Checkout behaviours of grocery shoppers, August 2019
- Modern developments and implications for the large-format sector
- Figure 228: Sainsbury’s Smartshop app in action, April 2019
- What does such tech mean for the supermarket checkout experience?
- Ethical considerations in grocery shopping
- Food waste and plastic use still the key issues
- Figure 229: Ethical considerations of grocery shoppers, by rank, August 2019
- Significant differences in opinion between the generations
- Figure 230: Ethical considerations of grocery shoppers, any rank, by age, August 2019
- The fight against plastics can lead to better in-store environments
- Figure 231: Attitudes towards packaging, recycling and dietary products, August 2019
- Attitudes towards pricing, dietary needs and stockpiling
- EDLP adds convenience but can lessen the excitement
- Figure 232: Attitudes towards price and promotions at grocery retailers, August 2019
- The rise of dietary demands
- Figure 233: Attitudes towards dietary needs, August 2019
- A fifth stockpiled products ahead of the October Brexit deadline
- Figure 234: Stockpiling behaviours, August 2019
- Leading retailers – What you need to know
- Tesco and Booker account for a quarter of the market
- M&S gets a new look as it aims for more big-basket shoppers
- Online usage being driven by existing users
- Tesco scores highly on trust
- Leading retailers – Key metrics
- Sales
- Figure 235: Leading grocery retailers, net sales, 2014-18
- Stores
- Figure 236: Leading grocery retailers: Store numbers, 2014-18
- Figure 237: Leading grocery retailers: Annual sales per outlet, 2014-18
- Sales areas and densities
- Figure 238: Leading grocery retailers: Total sales area, 2014-18
- Figure 239: Leading grocery retailers: Annual sales per square metre, 2014-18
- Operating profits and margins
- Figure 240: Leading grocery retailers: Operating profits, 2014-18
- Figure 241: Leading grocery retailers: Operating margins, 2014-18
- Market share
- Tesco increases its advantage over the other big four
- Figure 242: Leading grocery retailers: Share of all grocery retail sales, 2018
- Market concentration drops in spite of acquisitions
- Figure 243: Leading grocery retailers: Share of all grocery retail sales, 2014-19
- A note on our market share
- Online
- Online grocery usage is driven by existing customers
- Figure 244: Use of online grocery services, December 2018
- Continued growth of online grocery hangs on addressing negative experiences
- Figure 245: Estimated breakdown of sector sales, by channel, 2013-19
- Issues encountered with online grocery shopping
- Figure 246: Issues experienced with online grocery orders in the past year, December 2018
- Why consumers choose not to shop online
- Figure 247: Reasons for not shopping online for groceries, by previous experience of or interest in using online groceries services, December 2018
- Key players in the online grocery sector
- Figure 248: Leading online grocery retailers’ estimated market shares (excluding VAT), 2018
- Space allocation summary
- Summary data and classifications
- Figure 249: Food, non-food standard classifications, 2019
- Hypermarkets convenience comparison overview
- Hypermarkets broadening their product and services offering to give customers more reasons to visit
- Figure 250: UK leading food retailers’ hypermarket store format: Convenience comparison overview split, November 2019
- Detailed hypermarket convenience comparison split
- Figure 252: UK leading food retailers’ hypermarket store format: Convenience comparison detailed split, November 2019
- Superstores convenience comparison overview
- Bigger percentage share of in-store space allocated to convenience products
- Figure 253: UK leading food retailers’ superstore format: Convenience comparison overview split, November 2019
- Figure 254: Wok Street, Sainsbury’s Superstore, Finchley Road, London, November 2019
- Detailed superstores convenience comparison split
- Figure 255: UK leading food retailers’ superstore format: Convenience comparison detailed split, November 2019
- Smaller supermarkets and discounters convenience comparison overview
- Figure 256: UK leading food retailers’ smaller supermarkets and discounters: Convenience comparison overview split, November 2019
- Detailed smaller supermarkets and discounters comparison split
- Figure 257: UK leading food retailers’ smaller supermarkets and discounters: Convenience comparison detailed split, November 2019
- Food and drink categories split
- Figure 258: UK leading food retailers: food and drink categories as a percentage of total space allocated to food and drink, November 2019
- Retail product mix
- Figure 259: Leading food retailers, estimated sales mix, 2018/19
- Figure 260: Leading food retailers: category sales as a % of total sales, 2018
- Figure 261: Leading food retailers, sales density by broad category, per sqm, 2018
- Figure 262: Leading food retailers: estimated share of key product markets, 2018
- Launch activity and innovation
- Supermarkets drive forward their sustainability agendas
- Figure 263: M&S vertical farming initiative with Infarm, 2019
- Payment services that help save time
- Figure 264: M& ‘Mobile, Pay, Go’ service at its store in Clapham Junction, 2019
- Experiencing the supermarket in different ways
- Figure 265: Aldi Local store in Balham, 2019
- Developments in delivery
- Figure 266: Waitrose Rapid Deliver service, 2019
- Promoting health and wellness
- Figure 267: Sainsbury’s ‘Unlock the Hero in You’ campaign, 2019
- Non-food innovations
- Sustainability efforts
- Extending the brand into non-food categories
- Advertising and marketing activity
- Total sector advertising down 7.7% year-on-year in 2018
- Figure 268: Recorded above-the-line, online display and direct mail total advertising expenditure by UK supermarket and online grocers, 2015-19*
- Tesco is the sector’s biggest advertising spender
- Figure 269: Recorded above-the-line, online display and direct mail total advertising expenditure, by leading UK supermarket and online grocers, 2015-18
- Advertising spend peaks around Christmas
- Figure 270: Recorded above-the-line, online display and direct mail total advertising expenditure by UK supermarket and online grocers, by month, 2017 and 2018
- TV accounts for the biggest percentage share of advertising spend
- Figure 271: Percentage media type split of recorded above-the-line, online display and direct mail total advertising expenditure by UK supermarkets and online grocers, 2015-19
- What we’ve seen so far in 2019
- Tesco and Sainsbury’s celebrating anniversaries
- Asda and Lidl focusing on quality and range
- Co-op community-focused campaign
- Ocado’s grocery delivery with no friction
- Costcutter’s biggest summer campaign to date
- Nielsen Ad Intel coverage
- Brand research
- What we think
- Brand map
- Figure 272: Attitudes towards and usage of selected brands, October 2019
- Key brand metrics
- Figure 273: Key metrics for selected brands, October 2019
- Brand attitudes: Tesco most trusted retailer
- Figure 274: Attitudes, by brand, October 2019
- Brand personality: Co-op perceived to be more fun
- Figure 275: Brand personality – macro image, October 2019
- Ocado, Waitrose and M&S are the most stylish
- Figure 276: Brand personality – micro image, October 2019
- Brand analysis
- Tesco the most trusted brand
- Sainsbury’s leads on style and being ethical out of big four
- Asda wins on accessibility over Sainsbury’s
- Morrisons joins Sainsbury’s in third place for reliable retailer
- Aldi is accessible to customers
- Co-op continues to be the most ethical
- Lidl is more basic than rival Aldi
- M&S styles it out with great customer service
- Iceland offers great value for money
- Waitrose’s perceived exclusivity wavers
- Amazon’s innovativeness and uniqueness remain high
- Ocado is perceived as exclusive and comes highly recommended
- Appendix – Data sources, abbreviations and supporting information
- Data sources
- Financial definitions
- Consumer research methodology
- Abbreviations
- Detailed space allocation data
- Figure 277: UK leading food retailers hypermarket store format: detailed space allocation, November 2019
- Figure 278: UK leading food retailers superstore format: detailed space allocation, November 2019
- Figure 279: UK leading food retailers smaller supermarkets and discounters: detailed space allocation, November 2019
- Appendix – Market size and forecast
- Forecast methodology
- Overview
Ahold Delhaize
- What we think
- Omnichannel set to be key growth driver
- Technology to be at the heart of the business
- Helping customers to eat more healthily
- A greater focus on sustainability
- What next?
- Company background
- Company performance
- Figure 280: Ahold Delhaize: Group financial performance, 2015-18
- Figure 281: Ahold Delhaize: Outlet data, 2015-18
- Retail offering
Aldi
- What we think
- Aldi to buy ‘Leader Price’ discounter from Casino
- Increasing transparency with a focus on sustainability
- Nord and Süd collaborate on own-brand sourcing
- Meeting individual market needs
- Aldi Nord evolving faster than ever
- Company background
- Company performance
- Figure 282: Aldi: estimated group sales performance, 2014-18
- Figure 283: Aldi: outlet data: 2014-18
- Retail offering
Asda Group
- What we think
- 30-minute grocery delivery service
- Preparing to launch new membership-free cash & carry operation
- Mobile app scan-and-pay trial to speed up the shopping process
- Helping shoppers spread the cost of shopping at a time of uncertainty
- Expanded foodservice offering giving people more reasons to visit its stores
- Commitment to plastic reduction
- Company background
- Company performance
- Figure 284: Asda Group Ltd: Group financial performance, 2014-18
- Figure 285: Asda Group Ltd: Outlet data, 2014-18
- Retail offering
Auchan
- What we think
- Single brand transformation
- Auchan eyes €1.1 billion in savings by 2022
- New strategy involves concessions in hypermarkets
- Partnership with OMV for MyAuchan banner in Romania
- Where next?
- Company background
- Company performance
- Figure 286: Auchan: Group financial performance, 2014-18
- Figure 287: Auchan: Group outlet data, 2014-18
- Retail offering
Carrefour
- What we think
- Investing in the ‘Next’ concept to improve consumer experience
- Omnichannel strategy
- Local focus
- Sustainability is a focus
- Greater transparency from suppliers
- What next?
- Company background
- Company performance
- Figure 288: Carrefour: Group financial performance, 2014-18
- Figure 289: Carrefour: Group outlet data, 2014-18
- Figure 290: Carrefour: Number of stores by country, December 2018
- Figure 291: Carrefour (Europe): Outlet data, by format, 2014-18
- Retail offering
Casino
- What we think
- Potential sale of Leader Price to Aldi
- Moving over to digital
- Creating synergies across physical and digital spheres
- Improved shopping experience with new store concept
- Casino trials ‘click and collect’ service for IKEA at hypermarkets…
- …and works with Hema to broaden its product range
- What next?
- Company background
- Company performance
- Figure 292: Casino: Group financial performance, 2014-18
- Figure 293: Casino (France): Outlet data, 2014-18
- Retail offering
The Co-operative Group
- What we think
- Expanding on-demand delivery grocery service
- Ringing the changes in-store with the rollout of pay-in-aisle technology
- NUS deal an opportunity to build brand loyalty with the next generation of grocery shoppers
- Useful services proposition gives consumers more reasons to visit its stores
- Expanded foodservice and food-to-go options
- Reducing plastics and improving the recyclability of its packaging
- Company background
- Company performance
- Figure 294: The Co-operative Food: Group financial performance, 2014/15-2018/19
- Figure 295: The Co-operative Food: Outlet data, 2014/15-2018/19
- Retail offering
Dia
- What we think
- L1 Retail rescue plan to secure the future of Dia
- Management changes
- Transformation programme underway
- DIA decides to keep Clarel as separate business unit
- What next?
- Company background
- Company performance
- Figure 296: Dia: Group financial performance, 2014-18
- Figure 297: Dia: outlet data, 2014-18
- Figure 298: Dia: store formats
- Retail offering
Edeka Group
- What we think
- Driving online with new app collaboration
- Taking the lead in health and wellness
- Focus on organics
- What next?
- Company background
- Company performance
- Figure 299: Edeka Group: food retail sales performance, 2014-18
- Figure 300: Edeka Group: outlet data, 2014-18
- Retail offering
Iceland Foods
- What we think
- Accelerating retail park store format and continuing core high street refits
- Exploring new channels to sell its food and expand customer base
- Unique new own-label food offering to drive footfall
- Enhanced online shopping service
- Tackling the problem of plastic pollution
- Company background
- Company performance
- Figure 301: Iceland Foods Ltd: Group financial performance, 2014/15-2018/19
- Figure 302: Iceland Foods Ltd: Outlet data, 2014/15-2018/19
- Retail offering
Jerónimo Martins
- What we think
- Pingo Doce partners with Takeaway.com
- WWF and Jerónimo Martins join forces
- Focus on price and innovation drives sales at Biedronka
- Biedronka introduces mobile payment via Blik app
- Jerómino Martins in 2019 and beyond
- Company background
- Company performance
- Figure 303: Jerónimo Martins: European retail financial performance, 2014-18
- Figure 304: Jerónimo Martins: European retail outlet data, 2014-18
- Retail offering
E. Leclerc
- What we think
- Urban pick up points enable E. Leclerc to expand its catchment area
- Widening the appeal of ‘drives’ through third party partnerships
- Responding to growing demand for organic food
- Company background
- Company performance
- Figure 305: E. Leclerc (France): Estimated group sales performance, 2014-18
- Figure 306: E Leclerc: outlets and estimated sales per outlet, 2014-18
- Retail offering
Les Mousquetaires (Intermarché)
- What we think
- New supermarket concept store in France
- Attracting urban shoppers with food-to-go
- Stronger focus on clean eating with reformulation
- Company background
- Company performance
- Figure 307: Les Mousquetaires: grocery operations – Estimated sales performance, 2014-18
- Figure 308: Les Mousquetaires: grocery outlet data, 2014-18
- Retail offering
Marks & Spencer (UK Food)
- What we think
- A full online food delivery service for the first time
- Repurposing store estate will give more customers access to the full M&S Food range
- Tapping into new food trends with innovative products
- New value-for-money positioning to appeal to a wider audience
- In-store farming for exceptional freshness
- Upping the ante on its war on plastic
- Incentivising customers to reduce food waste
- Company background
- Company performance
- Figure 309: Marks & Spencer (UK food): Group sales performance, 2014/15-2018/19
- Figure 310: Marks & Spencer (UK Food): Food outlets, by format, 2014/15-2018/19
- Figure 311: Marks & Spencer (UK food): Outlet data, 2014/15-2018/19
- Retail offering
Mercadona
- What we think
- More renovations to Efficient Store Model and new Ready to Eat category
- Growing online with more coverage and a new logistics partner
- Expanding into Portugal
- What next?
- Company background
- Company performance
- Figure 312: Mercadona: group financial performance, 2014-18
- Figure 313: Mercadona: outlet data, 2014-18
- Retail offering
Ocado Group
- What we think
- 50/50 joint venture with M&S
- Future earnings potential of proprietary software and robotic infrastructure solutions
- On-demand grocery delivery service
- Freshly harvested produce delivered within an hour
- Improving the shopping experience
- Company background
- Company performance
- Figure 314: Ocado Group plc: Group financial performance, 2013/14-2017/18
- Figure 315: Ocado Group plc: Key performance metrics, 2014/15-2018/19
- Retail offering
Real
- What we think
- Impact of sale of Real
- Real joins forces with other European retailers
- Real opens stores with a focus on experience
- Focus on sustainability
- Company background
- Company performance
- Figure 316: Real (Germany): group sales performance, 2014/15-2018/19
- Figure 317: Real (Germany): outlet data, 2014/15-2018/19
- Retail offering
Rewe
- What we think
- Rewe looks to convenience segment
- Technology investments in product scanning, payments and traceability
- War on plastic continues
- eCommerce developments
- Company background
- Company performance
- Figure 318: Rewe: Group financial performance, 2014-18
- Figure 319: Rewe: Outlet data, 2014-18
- Retail offering
J Sainsbury
- What we think
- Sainsbury’s six new strategic priorities
- Sainsbury’s and Asda merger blocked by CMA
- Integration of the Argos business remains challenging
- Digital update to Nectar loyalty scheme
- Unmanned stores
- Company background
- Company performance
- Figure 320: J Sainsbury (UK): Group financial performance, 2014/15-2018/19
- Figure 321: J Sainsbury (UK): Outlet data, 2014/15-2018/19
- Retail offering
Schwarz Group (Lidl)
- What we think
- Lidl pushing online growth in more markets
- UK anticipates online launch
- Kaufland seeking a road to recovery
- Lidl opens smallest store
- Adapting to shopper trends
- Company background
- Company performance
- Figure 322: Schwarz Group: Group sales performance, 2014/15-2018/19
- Figure 323: Schwarz Group: Outlet data, 2014/15-2018/19
- Retail offering
Spar International
- What we think
- Maximising foodservice opportunities
- Positioned to capitalise on shopping locally and food provenance
- Checkout-free shopping with scan, pay and go
- Rollout of healthy food product ranges across European markets
- Tackling food waste and saving consumers money at the same time
- Company background
- Company performance
- Figure 324: Spar International: Selected Western Europe and Central & Eastern Europe retail sales, by country, 2014-18
- Figure 325: Spar International: Selected Western Europe and Central & Eastern Europe stores, by country, 2014-18
- Figure 326: Spar International: Selected Western Europe and Central & Eastern Europe retail sales area, 2014-18
- Retail offering
Tesco
- What we think
- Dave Lewis decides to leave the business
- Tesco counter cost cuts expected to hit 9,000 jobs
- Metro: simplifying store operations
- New Clubcard subscription service
- Booker acquires Best Food Logistics
- Tesco continues to invest in Jack’s
- Increased investment in Asia
- Company background
- Company performance
- Figure 327: Tesco: Central Europe and Asia, like-for-like growth, Q1 2017/18-Q2 2019/20
- Figure 328: Tesco Plc: Group financial performance, 2014/15-2018/19
- Figure 329: Tesco plc, group outlet data, 2014/15-2018/19
- Retail offering
Waitrose & Partners
- What we think
- Radical management restructuring will bring Waitrose and John Lewis brands closer
- Waitrose and John Lewis testing new joint loyalty scheme
- End of Ocado supply deal a blow
- Expanded order fulfilment options offering greater flexibility and convenience
- Upskilling food counter staff
- Unique at-home tasting experiences
- Taking action on plastics and food waste
- Company background
- Company performance
- Figure 330: Waitrose & Partners: Group financial performance, 2014/15-2018/19
- Figure 331: Waitrose & Partners: Outlet data, 2014/15-2018/19
- Retail offering
Wm Morrison Group
- What we think
- Breathing new life into its stores and loyalty scheme
- Same-day online delivery
- Capitalising on growth in convenience store sector through wholesale tie-ups
- Expanded own online shop delivery options
- Reducing plastic usage and minimising food waste
- Company background
- Company performance
- Figure 332: Wm Morrison Group: Group financial performance, 2014/15-2018/19
- Figure 333: Wm Morrison Group: Outlet data, 2014/15-2018/19
- Retail offering
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