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Description

Description

Covered in this report

The trend towards staycations is here to stay due to the ageing of the population, weakened currencies and concern for the environment. There is a new market of nomadic workers who wish to experience leisure destinations while pursuing their daily work routine. Indeed, increasingly those travelling to resort destinations must also take care of business-related matters when travelling but leisure-oriented hotels and rentals are often not prepared to serve the needs of this growing guest segment.

This report provides an overview and update about the European leisure-travel industry. In particular, the important issues impacting the sector, including political uncertainty, the Thomas Cook debacle, the sharing economy, distribution channels and destination trends, are identified and discussed. In further sections, the main European outbound travel markets and the trends in ocean and river cruising in Europe are reviewed. Finally, the top ten players in the industry are profiled and analysed and the outlook for the industry is presented.

The trend towards staycations is here to stay due to the ageing of the population, weakened currencies and concern for the environment. There is a new market of nomadic workers who wish to experience leisure destinations while pursuing their daily work routine. Indeed, increasingly those travelling to resort destinations must also take care of business-related matters when travelling but leisure-oriented hotels and rentals are often not prepared to serve the needs of this growing guest segment.

What's included

What's included

Table of contents

Table of contents

  1. Introduction

      • Key findings
      • Data Sources

        • Abbreviations

          • Global Summary

              • Economy
                • Figure 1: Overview of the World Economic Outlook projections (% change, unless noted otherwise), October 2019
              • Interest rates
                • Figure 2: Forecast for interest rates by currency zone for 3 & 12 months out, 16 October 2019
              • Exchange rates
                • Figure 3: Foreign-exchange forecast for 3 & 12 months out, 16 October 2019
              • Tourism flows
                • Top ten destinations
                  • Figure 4: Top 10 countries for international tourism arrivals & incoming receipts, 2018
                • Leading outbound markets
                  • Figure 5: Top 10 countries for outbound tourism expenditure, 2018
                • Northern Europe
                  • Figure 6: International arrivals & incoming receipts in Northern European countries, 2010, 2017 & 2018
                • Western Europe
                  • Figure 7: International arrivals & incoming receipts in Western European countries, 2010, 2017 & 2018
                • Central/Eastern Europe
                  • Figure 8: International arrivals & incoming receipts in Central/Eastern European countries, 2010, 2017 & 2018
                • Southern Europe
                  • Figure 9: International arrivals & incoming receipts in Southern European countries, 2010, 2017 & 2018
                • Outlook for spending on travel and tourism
                  • Figure 10: Forecasted spending on travel & tourism by category for world* (in nominal US$bn), 2018-23
                • Europe
                  • Figure 11: Forecasted spending on travel & tourism by category in Europe*(in nominal US$bn), 2018-23
                • European tourism trends
                  • Figure 12: Percentage of the population that took a trip* for personal motives , 2014-18
                • Holiday trips
                  • Figure 13: Holidays, leisure & recreation trips by European country, 2013-18
                • Holiday overnights
                  • Figure 14: Overnights on holidays, leisure & recreation trips by European country, 2013-18
                  • Figure 15: Arrivals in tourist accommodation by European country, 2014-18
              • Issues in the Market

                  • OYO out to disrupt European rentals
                    • Political uncertainty
                      • Sustainability to the fore
                        • The Thomas Cook debacle
                          • Sharing economy under pressure
                          • OYO Out to Disrupt European Rentals

                              • OYO Rooms acquires @Leisure Group
                              • Political Uncertainty

                                  • Brexit impact on UK tourism
                                    • Risk of disorderly exit has risen
                                      • Incoming tourism flattening out
                                        • Brexit hits European river-cruise sales
                                          • UK ski operators slash jobs due to Brexit
                                            • Trump impacting incoming European travel to US
                                              • Figure 16: Trend in inbound expenditure on travel & tourism by Europeans in the US, 2009-18
                                          • Sustainability to the Fore

                                              • ‘Flight shame’ could challenge air packages
                                                • Air travel too cheap
                                                  • How damaging is air travel?
                                                    • Climate impact
                                                      • Flygskam
                                                        • Travel habits starting to change
                                                          • What will be the long-term impact?
                                                            • Coming governmental regulation
                                                              • Germany’s planned airline taxes
                                                                • France’s new eco-tax
                                                                  • Annual quotas on air travel in Switzerland?
                                                                    • Anti-flying movement starting to impact European airlines
                                                                      • Cruise industry to face strict regulation
                                                                      • Thomas Cook Debacle

                                                                          • Thomas Cook Germany insolvent
                                                                            • Mismanaged and disrupted
                                                                              • No viable digital strategy
                                                                                • An “insurmountable debt load”
                                                                                  • TUI took different course
                                                                                    • Hotels suffer heavy blow from Thomas Cook’s failure
                                                                                      • Cook owed hoteliers a lot of money
                                                                                        • Guests asked to pay twice
                                                                                          • 500 hotels to close due to Thomas Cook failure
                                                                                            • Government support for tourism industry
                                                                                              • Hotels and staff suffer
                                                                                                • Wider implications
                                                                                                  • Thomas Cook brands for sale
                                                                                                    • Tour operators ready to invest in Condor
                                                                                                      • Hays Travel takes over Cook retail outlets
                                                                                                        • Some shops have already reopened
                                                                                                          • Hays had 190 outlets
                                                                                                            • Can Hays succeed where Thomas Cook failed?
                                                                                                              • Thomas Cook’s profitable Scandinavian brands sold
                                                                                                                • Billionaire Norwegian investor is buyer
                                                                                                                  • Sunweb’s owner rumoured to have been interested
                                                                                                                    • Fosun Tourism buys Thomas Cook brands for £11 million
                                                                                                                      • Future of package tours
                                                                                                                        • Other operators move in to fill gap
                                                                                                                          • TUI adding major capacity
                                                                                                                            • Past experience shows the value of packages
                                                                                                                            • Sharing Economy Under Pressure

                                                                                                                                • Legislation catching up with short-term rentals
                                                                                                                                  • Regulation by type and selected destination
                                                                                                                                    • Airbnb tightens up following Halloween deaths
                                                                                                                                      • Hosts need protection too…
                                                                                                                                        • Guest standards revamped
                                                                                                                                          • Uber under a cloud
                                                                                                                                            • BlaBlaCar – the exception to the rule
                                                                                                                                            • Cruising

                                                                                                                                                  • Figure 17: European cruise-market overview, 2016-18
                                                                                                                                                • Age profile
                                                                                                                                                  • Figure 18: European passengers by age group (%), 2016-18
                                                                                                                                                • Length of cruise
                                                                                                                                                  • Figure 19: European passengers by length of cruise (%), 2016-18
                                                                                                                                                • Cruise destinations
                                                                                                                                                  • Figure 20: Cruise destinations of European source markets, 2016-18
                                                                                                                                                • Top European source markets
                                                                                                                                                  • Figure 21: Passengers by top European source market, 2016-18
                                                                                                                                                • German cruise market heading for 3 million passengers
                                                                                                                                                  • Slowing German market flooded with special offers
                                                                                                                                                    • UK and Ireland market to reach almost 2.5 million passengers by 2023
                                                                                                                                                      • Figure 22: Trend in UK & Ireland cruise passengers & value, 2013-23
                                                                                                                                                    • Cruising attracts younger travellers
                                                                                                                                                      • Cruise intentions
                                                                                                                                                        • Figure 23: Cruise intentions in the UK, 2019
                                                                                                                                                        • Figure 24: Top 10 types of cruises sought after, 2019
                                                                                                                                                      • River cruising in Europe
                                                                                                                                                        • Strong demand for exclusive tours
                                                                                                                                                          • New ships entering market
                                                                                                                                                            • Uniworld’s ‘boutique’ river-cruise ships
                                                                                                                                                              • A-ROSA upgrades its fleet
                                                                                                                                                                • Targeting UK market
                                                                                                                                                                  • A-ROSA creates new head of sales role for UK market
                                                                                                                                                                    • Technology enhancing passenger experience
                                                                                                                                                                      • Environmental concerns to be addressed by technology
                                                                                                                                                                      • Major European Outbound Travel Markets

                                                                                                                                                                          • France
                                                                                                                                                                            • Destinations
                                                                                                                                                                              • Figure 25: Summary of outbound trips for personal reasons from France by major region, 2015-17
                                                                                                                                                                            • From mobile first to mobile only
                                                                                                                                                                              • Transparency above all
                                                                                                                                                                                • Package tours
                                                                                                                                                                                  • Figure 26: Trend in client departures on package tours, season 2017-18 & 2018-19
                                                                                                                                                                                • Spring/summer season
                                                                                                                                                                                    • Figure 27: Package tours sold on the French market by destination region & average per unit price, 1 May to 31 August 2019
                                                                                                                                                                                  • Types of packages
                                                                                                                                                                                    • Figure 28: Type of travel packages sold on French market, May-October 2019
                                                                                                                                                                                  • Package-tour distribution channels
                                                                                                                                                                                    • Figure 29: Distribution channels for package tour sold on French market, May-October 2019
                                                                                                                                                                                  • Germany
                                                                                                                                                                                    • Figure 30: Holiday trips* of 5 days or more, 2017-18
                                                                                                                                                                                    • Figure 31: Short breaks* of 2-4 days, 2017-18
                                                                                                                                                                                  • Destinations
                                                                                                                                                                                    • Figure 32: Top 10 domestic & foreign holiday destinations in 2018
                                                                                                                                                                                  • Long-haul routes gaining share
                                                                                                                                                                                    • Figure 33: Destination regions for German long-haul travel in 2018
                                                                                                                                                                                  • 2019 trends
                                                                                                                                                                                    • Last-minute bookings spur recovery in 2019 German holiday sales
                                                                                                                                                                                      • A surge in German package bookings in September
                                                                                                                                                                                          • Figure 34: German package bookings for top 10 holiday destinations in September 2019
                                                                                                                                                                                        • Transport
                                                                                                                                                                                          • Figure 35: Means of transport for long holidays (% of trips), 2010, 2017, 2018
                                                                                                                                                                                        • Accommodation
                                                                                                                                                                                          • Figure 36: Accommodation used on long holidays (% of trips), 2010, 2017, 2018
                                                                                                                                                                                        • Holiday duration and expenditure
                                                                                                                                                                                          • Figure 37: Average holiday spending per person & duration of holiday, 2010, 2017 & 2018
                                                                                                                                                                                        • Distribution trends
                                                                                                                                                                                          • Figure 38: Holiday booking structure (% of trips) in 2010 vs. 2018
                                                                                                                                                                                        • Booking channels
                                                                                                                                                                                          • Figure 39: Holiday booking channels in 2010 vs. 2018
                                                                                                                                                                                        • Top ten tour operators
                                                                                                                                                                                          • Figure 40: Top 10 tour operators in the DACH* region, 2019
                                                                                                                                                                                        • Thomas Cook agencies seek new sales partnerships
                                                                                                                                                                                          • Outlook
                                                                                                                                                                                            • Italy
                                                                                                                                                                                                • Figure 41: Summary of Italian trips by type, 2016-18
                                                                                                                                                                                                • Figure 42: Summary of overnights on Italian trips by type, 2016-18
                                                                                                                                                                                              • Seasonality of holiday trips
                                                                                                                                                                                                • Figure 43: Average length of stay by quarter & type of trip in 2017
                                                                                                                                                                                                • Figure 44: Average length of stay in days by quarter & type of trip in 2018
                                                                                                                                                                                                • Figure 45: Departure rate by region in 2017
                                                                                                                                                                                                • Figure 46: Departure rate by region in 2018
                                                                                                                                                                                                • Figure 47: % of holiday trips by length per quarter, 2018
                                                                                                                                                                                              • Destinations
                                                                                                                                                                                                • Figure 48: Overview of Italian tourist destinations, 2018
                                                                                                                                                                                                • Figure 49: Domestic trips by region, 2018
                                                                                                                                                                                                • Figure 50: Foreign destination share by type of trip, 2018
                                                                                                                                                                                              • Accommodation
                                                                                                                                                                                                • Figure 51: Accommodation used, by destination of trip (% of total), 2018
                                                                                                                                                                                              • Sharp rise in holiday-home accommodation
                                                                                                                                                                                                • Figure 52: Accommodation used, by type of trip & type of destination, (% of nights), 2018
                                                                                                                                                                                                • Figure 53: Accommodation used, by type of trip & type of destination, (% of trips), 2018
                                                                                                                                                                                              • Distribution
                                                                                                                                                                                                • Figure 54: Booking channel by type of trip, 2018
                                                                                                                                                                                                • Figure 55: Percentage of online booking by type of trip, 2014 & 2018
                                                                                                                                                                                              • Transport
                                                                                                                                                                                                • Figure 56: Means of transport by type of trip (% of trips) in 2018
                                                                                                                                                                                              • Russia
                                                                                                                                                                                                • Figure 57: Outbound trips from Russia, 2013-18
                                                                                                                                                                                              • Destinations
                                                                                                                                                                                                • Medium- and long-haul tourist destinations
                                                                                                                                                                                                  • Figure 58: Top 10 destination countries not bordering Russia, 2018
                                                                                                                                                                                                  • Figure 59: 11-20-ranked destination countries not bordering Russia, 2018
                                                                                                                                                                                                • Destination trends in H1 2019
                                                                                                                                                                                                  • Figure 60: Top destinations for Russian tourists in the first half of 2019
                                                                                                                                                                                                  • Figure 61: Destinations showing the highest year-on-year growth in H1 2019
                                                                                                                                                                                                • Outbound destinations by Russian region
                                                                                                                                                                                                  • Figure 62: Leisure outbound destinations by Russian regional source market, 2017
                                                                                                                                                                                                  • Figure 63: Proportion of residents travelling abroad for leisure purposes, 2017
                                                                                                                                                                                                • Divide between big cities and rest
                                                                                                                                                                                                  • Figure 64: Expenditure* for overseas tourist trips by type of source market, (% of all respondents), 2017
                                                                                                                                                                                                • Seasonality of Russian outbound travel
                                                                                                                                                                                                  • Average spending per trip
                                                                                                                                                                                                    • Long average length of stay
                                                                                                                                                                                                      • Choice of accommodation
                                                                                                                                                                                                        • Figure 65: Accommodation used for outbound travel, 2013-17
                                                                                                                                                                                                      • Distribution trends
                                                                                                                                                                                                        • Independent travel on rise
                                                                                                                                                                                                          • Figure 66: Proportion of Russian holiday trips booked as packages, 2012-17
                                                                                                                                                                                                        • Use of sharing economy
                                                                                                                                                                                                          • Figure 67: Profile of those using services like Airbnb, 2017
                                                                                                                                                                                                        • Russian tourists have language barrier
                                                                                                                                                                                                          • Travel-trade structure
                                                                                                                                                                                                            • Figure 68: Structure of the travel trade in Russia, 2010-17
                                                                                                                                                                                                            • Figure 69: Package tours sold in Russia (000), 2010-17
                                                                                                                                                                                                          • Charters vs. scheduled flights
                                                                                                                                                                                                            • Outlook
                                                                                                                                                                                                              • UK
                                                                                                                                                                                                                • Destinations
                                                                                                                                                                                                                  • Figure 70: Top 10 destinations for UK outbound holiday travel (% of trips), 2019
                                                                                                                                                                                                                • Where the Pound goes furthest
                                                                                                                                                                                                                  • Figure 71: Top 5 cheapest outbound holiday destination s, 2019
                                                                                                                                                                                                                  • Figure 72: Sixth to tenth cheapest outbound holiday destinations, 2019
                                                                                                                                                                                                                  • Figure 73: Eleventh to fifteenth cheapest outbound holiday destinations, 2019
                                                                                                                                                                                                                  • Figure 74: Sixteenth to twentieth cheapest outbound holiday destination s, 2019
                                                                                                                                                                                                                • Type of holiday
                                                                                                                                                                                                                  • Figure 75: Types of holiday (in % of trips), 2019
                                                                                                                                                                                                                • Booking channel
                                                                                                                                                                                                                  • Figure 76: Booking channels used by UK holiday travellers, 2019
                                                                                                                                                                                                                  • Figure 77: Package holidays by type & age segment, 2019
                                                                                                                                                                                                                • Outlook
                                                                                                                                                                                                                  • Brexit concerns
                                                                                                                                                                                                                    • Destinations
                                                                                                                                                                                                                      • Type of holiday
                                                                                                                                                                                                                      • Top Ten Industry Players

                                                                                                                                                                                                                          • Figure 78: Top-10 European travel companies, FYs 2017 & 2018
                                                                                                                                                                                                                      • TUI Group

                                                                                                                                                                                                                          • SWOT analysis
                                                                                                                                                                                                                            • Overview
                                                                                                                                                                                                                              • Structure
                                                                                                                                                                                                                                • Brands
                                                                                                                                                                                                                                  • TUI Hotels & Resorts
                                                                                                                                                                                                                                    • Figure 79: TUI Hotels & Resorts portfolio, 30 September 2018
                                                                                                                                                                                                                                  • Geographical dispersion
                                                                                                                                                                                                                                    • Figure 80: Geographical distribution of TUI hotels’ bed capacity, 2018
                                                                                                                                                                                                                                  • Asset-management structure
                                                                                                                                                                                                                                    • Figure 81: Asset management structure of the TUI hotels’ portfolio, 2018
                                                                                                                                                                                                                                  • Growing the portfolio
                                                                                                                                                                                                                                    • TUI Blue
                                                                                                                                                                                                                                      • Robinson
                                                                                                                                                                                                                                        • Figure 82: Robinson’s resort portfolio by country location, 2019
                                                                                                                                                                                                                                      • TUI Magic Life
                                                                                                                                                                                                                                        • RIU
                                                                                                                                                                                                                                          • TUI’s international hotel concepts
                                                                                                                                                                                                                                            • TUI Sensimar
                                                                                                                                                                                                                                              • TUI Sensatori
                                                                                                                                                                                                                                                • TUI Family Life
                                                                                                                                                                                                                                                  • Atlantica Hotels & Resorts
                                                                                                                                                                                                                                                    • Recent developments
                                                                                                                                                                                                                                                      • TUI snaps up Thomas Cook hotels
                                                                                                                                                                                                                                                        • TUI different from Thomas Cook
                                                                                                                                                                                                                                                          • TUI adds 135 Thomas Cook hotels for 2020
                                                                                                                                                                                                                                                            • TUI’s hotel-rating system
                                                                                                                                                                                                                                                              • Joussen outlines more TUI investment in Greece
                                                                                                                                                                                                                                                                • TUI Germany consolidates distribution and launches new brand
                                                                                                                                                                                                                                                                  • New products
                                                                                                                                                                                                                                                                    • Pricing for winter programme
                                                                                                                                                                                                                                                                      • TUI Germany to close all airport stations
                                                                                                                                                                                                                                                                        • TUI selling Sharm once again
                                                                                                                                                                                                                                                                          • First flights in February 2020
                                                                                                                                                                                                                                                                            • TUI has sold two German brands
                                                                                                                                                                                                                                                                              • Grounding of B737 MAX planes hits profits
                                                                                                                                                                                                                                                                                • TUI beefing up tours and activities
                                                                                                                                                                                                                                                                                  • Further development of digital platforms
                                                                                                                                                                                                                                                                                    • Musement – an activities online agency
                                                                                                                                                                                                                                                                                      • TUI Cruises in the US
                                                                                                                                                                                                                                                                                      • DER Touristik

                                                                                                                                                                                                                                                                                          • SWOT analysis
                                                                                                                                                                                                                                                                                            • Overview
                                                                                                                                                                                                                                                                                              • Brands
                                                                                                                                                                                                                                                                                                • Mainstream tour operators
                                                                                                                                                                                                                                                                                                  • ADAC Reisen
                                                                                                                                                                                                                                                                                                    • Apollo
                                                                                                                                                                                                                                                                                                      • clevertours.com
                                                                                                                                                                                                                                                                                                        • Dertour
                                                                                                                                                                                                                                                                                                          • Helvetic Tours
                                                                                                                                                                                                                                                                                                            • ITS
                                                                                                                                                                                                                                                                                                              • Jahn Reisen
                                                                                                                                                                                                                                                                                                                • Kuoni
                                                                                                                                                                                                                                                                                                                  • Meiers Weltreisen
                                                                                                                                                                                                                                                                                                                    • Transair
                                                                                                                                                                                                                                                                                                                      • Travelix
                                                                                                                                                                                                                                                                                                                        • Specialist operators
                                                                                                                                                                                                                                                                                                                          • ACS-Reisen
                                                                                                                                                                                                                                                                                                                            • asia 365
                                                                                                                                                                                                                                                                                                                              • camperboerse.de
                                                                                                                                                                                                                                                                                                                                • Carrier
                                                                                                                                                                                                                                                                                                                                  • Celtictours
                                                                                                                                                                                                                                                                                                                                    • cotravel
                                                                                                                                                                                                                                                                                                                                      • CV Villas
                                                                                                                                                                                                                                                                                                                                        • Donatello
                                                                                                                                                                                                                                                                                                                                          • Dorado Latin Tours
                                                                                                                                                                                                                                                                                                                                            • Émotions
                                                                                                                                                                                                                                                                                                                                              • Entdeck die Welt
                                                                                                                                                                                                                                                                                                                                                • Frantour
                                                                                                                                                                                                                                                                                                                                                  • Golf Plaisir
                                                                                                                                                                                                                                                                                                                                                    • Kirker
                                                                                                                                                                                                                                                                                                                                                      • Koning Aap
                                                                                                                                                                                                                                                                                                                                                        • Kontiki Reisen
                                                                                                                                                                                                                                                                                                                                                          • Kuoni Cruises
                                                                                                                                                                                                                                                                                                                                                            • Les Ateliers du Voyage
                                                                                                                                                                                                                                                                                                                                                              • Lime travel
                                                                                                                                                                                                                                                                                                                                                                • Manta Reisen
                                                                                                                                                                                                                                                                                                                                                                  • Meraki Travel
                                                                                                                                                                                                                                                                                                                                                                    • Pink Cloud
                                                                                                                                                                                                                                                                                                                                                                      • Private Safaris
                                                                                                                                                                                                                                                                                                                                                                        • Railtour
                                                                                                                                                                                                                                                                                                                                                                          • Scanditours
                                                                                                                                                                                                                                                                                                                                                                            • Shoestring
                                                                                                                                                                                                                                                                                                                                                                              • Vacances Fabuleuses
                                                                                                                                                                                                                                                                                                                                                                                • Jules Verne
                                                                                                                                                                                                                                                                                                                                                                                  • Xtravel
                                                                                                                                                                                                                                                                                                                                                                                    • YourWay2GO
                                                                                                                                                                                                                                                                                                                                                                                      • Hotels
                                                                                                                                                                                                                                                                                                                                                                                        • Club Calimera
                                                                                                                                                                                                                                                                                                                                                                                          • Cooee hotels
                                                                                                                                                                                                                                                                                                                                                                                            • lti hotels
                                                                                                                                                                                                                                                                                                                                                                                              • Playitas
                                                                                                                                                                                                                                                                                                                                                                                                • PrimaSol
                                                                                                                                                                                                                                                                                                                                                                                                  • Novair
                                                                                                                                                                                                                                                                                                                                                                                                    • Recent developments
                                                                                                                                                                                                                                                                                                                                                                                                      • International expansion helps DER Touristik growth
                                                                                                                                                                                                                                                                                                                                                                                                        • Burmester takes over helm
                                                                                                                                                                                                                                                                                                                                                                                                          • Expansion in Eastern Europe
                                                                                                                                                                                                                                                                                                                                                                                                            • DER Touristik acquires Romanian travel businesses
                                                                                                                                                                                                                                                                                                                                                                                                              • DER Touristik to buy Czech tour operator Fischer
                                                                                                                                                                                                                                                                                                                                                                                                                • Go vacation expands into Cambodia
                                                                                                                                                                                                                                                                                                                                                                                                                • FTI Touristik

                                                                                                                                                                                                                                                                                                                                                                                                                    • SWOT analysis
                                                                                                                                                                                                                                                                                                                                                                                                                      • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                        • Brands
                                                                                                                                                                                                                                                                                                                                                                                                                          • Tour operators and specialists
                                                                                                                                                                                                                                                                                                                                                                                                                            • FTI Touristik (Germany)
                                                                                                                                                                                                                                                                                                                                                                                                                              • FTI Touristik (Austria)
                                                                                                                                                                                                                                                                                                                                                                                                                                • FTI Touristik (Switzerland)
                                                                                                                                                                                                                                                                                                                                                                                                                                  • FTI Voyages (France)
                                                                                                                                                                                                                                                                                                                                                                                                                                    • FTI Reizen (Netherlands)
                                                                                                                                                                                                                                                                                                                                                                                                                                      • 5vorFlug
                                                                                                                                                                                                                                                                                                                                                                                                                                        • BigXtra
                                                                                                                                                                                                                                                                                                                                                                                                                                          • WINDROSE Finest Travel
                                                                                                                                                                                                                                                                                                                                                                                                                                            • LAL Language Courses
                                                                                                                                                                                                                                                                                                                                                                                                                                              • FTI Ticketshop Group
                                                                                                                                                                                                                                                                                                                                                                                                                                                • FTI Cruises
                                                                                                                                                                                                                                                                                                                                                                                                                                                  • driveFTI
                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Sales
                                                                                                                                                                                                                                                                                                                                                                                                                                                      • sonnenklar.TV
                                                                                                                                                                                                                                                                                                                                                                                                                                                        • TVG
                                                                                                                                                                                                                                                                                                                                                                                                                                                          • fly.de
                                                                                                                                                                                                                                                                                                                                                                                                                                                            • FTI B2B-Vertrieb
                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Content and services
                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Meeting Point International
                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Meeting Point Hotels
                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • LAL Schools
                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • FTIAS
                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Service centres
                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • RedSea24
                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • IT-Structure
                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Bedbanks
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • youtravel.com
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Meeting Point Global
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Recent developments
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • FTI on a roll
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Major hotel expansion with ex-Thomas Cook partner hotels
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Summer 2020 pricing
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Club Med

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • SWOT analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Figure 83: Location of Club Med resorts, 2019
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Recent developments
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • H1 2019 results
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • An increasingly international customer base
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Club Med’s strategy rests on three pillars
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Second-half 2019 outlook
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Pierre & Vacances

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • SWOT analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Figure 84: Breakdown of group rental revenue by customer origin, FY2016/17-FY 2017/18
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Financing by third-party investors
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Recent developments
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Pierre & Vacances offers ‘experiences’
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Alltours

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • SWOT analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • allsun Hotels – alltours’ hotel chain
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Recent developments
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Hoping for late summer bookings and boosting winter hotel capacity
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Massive expansion of hotel capacity
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • alltours takes over hotel capacity from Thomas Cook
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • alltours offers free cancellation and rebooking of travel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Hotelplan

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • SWOT analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 85: Revenue breakdown by division, 2018
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Hotelplan Suisse
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 86: Hotelplan Suisse performance, 2017-18
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • bta first travel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 87: Bta first travel’s performance, 2017-18
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Hotelplan UK
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Figure 88: Hotelplan UK’s performance, 2017-18
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • bedfinder, Hotelplan’s bedbank
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Holiday-home rentals
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 89: Key performance indicators for HHD AG, 2018
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Figure 90: Holiday-home rentals’ performance, 2017-18
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Interhome
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Inter Chalet
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • Recent developments
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Hotelplan UK reinforces its ski business
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Alpitour

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • SWOT analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Recent developments
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Alpitour buys Eden Viaggi
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Eden Viaggi
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • New capacity for summer 2019
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • 11 new Alpitour properties
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • 17 new Francorosso resorts
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Bravo Club collection restyled
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Karambola introduces K & FUN
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Viaggidea’s new features
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Alpitour acquires two luxury hotels in Sicily
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Schauinsland-Reisen

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • SWOT analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Recent developments
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Schauinsland prioritises location
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Schauinsland achieved moderate growth in 2019
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Schauinsland considering hotel acquisitions
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • More hotels
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Awaze

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • SWOT analysis
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Overview
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Brands
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Links with Wyndham Hotels & Resorts
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • The transaction price was higher than expected
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • What Next?

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            • Staycations on the rise
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              • Sustainability concerns to crimp air travel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                • There’s ‘bleisure’, but there’s also ‘leisbus’
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  • Most bleisure travellers stay on in same hotel
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    • Now what about leisbus?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      • Are leisure-accommodation providers prepared?
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        • Co-working in leisure destinations
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                          • Live and work in Zermatt

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