Travel Agents - UK - December 2017
“Small independent shops may struggle to compete with the leading chains when it comes to the latest technology, but with Thomas Cook and TUI focusing increasingly on selling their own bespoke holidays, this opens up an opportunity for independent shops to sell a greater diversity of products, and to proactively promote their individuality as a key point of differentiation.”
– John Worthington, Senior Analyst
This report examines the following issues:
- Attracting a new generation of travel shoppers
- Specialisation: the silver shop
- Specialisation: the solo shop
- Specialisation: the ethical shop
- Destination experiences can add value to packages
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* This is a sample representation of the report layout and does not reflect the research included in this report.
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