UK Consumers and General Insurance market report
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Providing the most comprehensive and up-to-date information and analysis of the Consumers and General Insurance market, and the behaviours, preferences and habits of the consumer.
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What are the key challenges facing the industry and how fast are its rates of growth? Who is the consumer and what do they want? Where are the opportunities, where are the risks and what lies ahead?
Expert analysis from a specialist in the field
Written by Paul Davies, a leading analyst in the UK sector, his extensive knowledge delivers in-depth commentary and analysis to highlight current trends and add expert context to the numbers.
Consumers are still extremely price sensitive when it comes to selecting a general insurance provider, as many see no reason to automatically renew with their existing insurer/s. However, the rollout of more loyalty schemes may help brands to improve retention and gain a valuable and regular touchpoint with Millennials in particular.
Head of Leisure, Foodservice, Travel & B2B research
Products covered in this Report
This Report is a consumer research focused overview of the UK personal lines general insurance market.
General insurance is insurance that covers (non-life) risks for a limited period, typically one year.
The main sectors within the personal lines market are:
Motor – Motor policies cover the legal liabilities arising from the use of a motor vehicle, such as a private car or motorcycle. Comprehensive policies additionally cover damage to the vehicle (see Motor Insurance – UK, March 2017 for more information).
Household – Household policies cover specified property that may be damaged or destroyed by events or perils such as fire, storm, subsidence or theft (see Home Insurance –UK, December 2017 for more information).
Accident and health – Comprises two main types of business: personal accident and medical expenses. Personal accident policies will pay a lump sum or weekly benefits in the event of accidental death or a specified injury. Private medical insurance (PMI) will pay the costs of medical treatment for acute conditions (see Private Medical Insurance – UK, October 2017 for more information).
Miscellaneous and pecuniary loss – Relates to financial losses that may have occurred, includes travel insurance (Travel Insurance – UK, February 2017), pet insurance (Pet Insurance – UK, August 2017), legal expenses, etc.
Gross written premium (GWP) – Premium income accepted during the year, which is quoted gross of reinsurance ceded, but net of reinsurance accepted.
Net written premium (NWP) – Premium income net of reinsurance ceded but gross of commission, and excluding Insurance Premium Tax.
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This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
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Mintel's proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.
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Market reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
* This is a sample representation of the report layout and does not reflect the research included in this report.
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