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UK Fleet Services market report

Everything you need to make the right decisions

Providing the most comprehensive and up-to-date information and analysis of the Fleet Services market, and the behaviours, preferences and habits of the consumer.

Mintel has the answers you’re looking for

What are the key challenges facing the industry? Who is the consumer and what do they want? Where are the opportunities, where are the risks and what lies ahead?

Covered in this report

For the purposes of this report, Mintel has used the following definitions:

  • Fleet cars — vehicles used by companies operating a fleet of 25 or more cars, including dealer demonstrators and Motability sales (a government-sponsored leasing operation for disabled people)
  • Business cars — vehicles operated by small businesses operating between one and 24 cars. With such a high level of industry fragmentation, it is not possible to review all fleet service providers in a report of this type. This report is not a directory of industry participants. The company profiles include a selection of operators rather than necessarily all the largest industry participants

Market Trends

  • New fleet registrations
  • Alternatively fuelled vehicles
  • Employment levels hit a record high
  • Influence of fuel pricing

Company Profiles

  • ALD Automotive
  • Alphabet
  • Arval
  • Hitachi
  • Inchcape
  • Leaseplan
  • Lex Autolease
  • Mercedes Benz Financial Services
  • Ogilvie Fleet
  • Zenith

Expert analysis from a specialist in the field

Written by Marco Amasanti, a leading analyst in the B2B sector, her extensive knowledge delivers in-depth commentary and analysis to highlight current trends and add expert context to the numbers.

The fleet services market maintained growth in 2018 as it again overcame Brexit headwinds and wider turmoil in the automotive industry. However, uncertainty continues to suppress potential fleet demand given the drop in business confidence and the subsequent delay on investments. Fleet providers remain dynamic in the face of this fast-changing marketplace, but looking forward it remains unclear what Brexit could mean for the industry. Despite this, Mintel forecasts the market to maintain its resilience in the coming years. Marco Amasanti
B2B Analyst

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Table of contents

  1. Overview

    • What you need to know
      • Covered in this Report
      • Executive Summary

          • The market
            • Fleet services market forecast to record ongoing growth despite difficulties
              • Figure 1: UK fleet services market, £ billion, 2014-23
            • Companies and brands
              • Signs of consolidation across the European market
                • Catalysed digital transformation
                  • What we think
                  • Issues and Insights

                    • Continued air of uncertainty surrounding Brexit
                      • The facts
                        • The implications
                          • Mounting diesel scrutiny
                            • The facts
                              • The implications
                              • The Market – What You Need to Know

                                • Value continues to rise despite unfavourable market conditions
                                  • Market forecast to continue to grow steadily
                                  • Market Size

                                    • The market maintains stubborn growth in 2018 amid uncertainty
                                        • Figure 2: UK fleet services market, £ billion, 2014-18
                                    • Market Forecast

                                      • Fleet services set to recover momentum
                                          • Figure 3: UK fleet services market forecast, £ billion, 2019-23
                                        • The consolidation of alternatively-fuelled vehicles
                                          • UK labour force set to continue to drive demand
                                            • Figure 4: UK employment forecast, millions, Q2 2018-Q1 2024
                                        • The Impact of the Economy

                                            • GDP suppressed but continues in the green
                                              • Figure 5: UK Gross Domestic Product, quarterly economic growth, Q1 2014-Q3 2018
                                          • Market Trends

                                            • New fleet registrations
                                                • Figure 6: UK fleet registrations, 2011-18
                                              • Alternatively fuelled vehicles continue to grow market share
                                                  • Figure 7: UK AFV registrations, 2011-18
                                                • Employment levels hit a record high
                                                  • Figure 8: UK employment levels, '000 people, Q1 2013-Q3 2018
                                                • Fuel pricing
                                                    • Figure 9: Road fuel prices, pence per litre, December 2014-18
                                                • Market Drivers

                                                  • Catalysed digital transformation
                                                    • Collection and processing of data
                                                      • The business landscape
                                                        • Business confidence slips in the second half of 2018
                                                          • Figure 10: UK business confidence, Q1 2014-Q4 2018
                                                        • Business investment slips in 2018
                                                          • Figure 11: UK business investment, £ million, Q1 2014-Q3 2018
                                                      • Companies and Brands – What You Need to Know

                                                        • Significance of SMEs
                                                          • Signs of consolidation across the European market
                                                          • Industry Structure

                                                              • Changes in the structure of the industry
                                                                • Figure 12: Analysis of the changes in the renting and leasing of cars and light motor vehicles, by number of businesses and outlets, 2014-18
                                                              • Structure by employment
                                                                • Figure 13: Analysis of the employment structure of the renting and leasing of cars and light motor vehicles, number of employees and outlets, 2017 and 2018
                                                              • Structure by turnover
                                                                • Figure 14: Analysis of the financial structure of the renting and leasing of cars and light motor vehicles, £'000 and number of businesses, 2017 and 2018
                                                            • Competitive Strategies

                                                              • Increasing integration of AFVs
                                                                • Growth of fleet connectivity
                                                                • Company Profiles

                                                                  • ALD Automotive
                                                                    • Recent company activity
                                                                      • Financial information
                                                                        • Figure 15: Financial analysis of ALD Automotive group ltd, £ million, 2013-17
                                                                      • Alphabet (GB) Ltd
                                                                        • Recent company activity
                                                                          • Financial information
                                                                            • Figure 16: Financial analysis of Alphabet (GB) Ltd, £ million, 2013-17
                                                                          • Arval UK Group Ltd
                                                                            • Recent company activity
                                                                              • Financial information
                                                                                • Figure 17: Financial analysis of Arval UK Group Ltd, £ million, 2013-17
                                                                              • Leaseplan UK
                                                                                • Recent company activity
                                                                                  • Financial information
                                                                                    • Figure 18: Financial analysis of Leaseplan UK, £ million, 2013-17
                                                                                  • Lex Autolease
                                                                                    • Recent company activity
                                                                                      • Financial information
                                                                                        • Figure 19: Financial analysis of Lex Autolease, £ million, 2013-17
                                                                                      • Mercedes Benz Financial Services
                                                                                        • Recent company activity
                                                                                          • Financial information
                                                                                            • Figure 20: Financial analysis of Mercedes Benz Financial Services UK, £ million, 2013-17
                                                                                        • Appendix – Data Sources, Abbreviations and Supporting Information

                                                                                            • Abbreviations
                                                                                              • Methodology
                                                                                              • Further Sources and Contacts

                                                                                                • Trade associations
                                                                                                  • ACFO (Association of Car Fleet Operators)
                                                                                                    • British Vehicle Renting & Leasing (BVRLA)
                                                                                                      • Finance and Leasing Association
                                                                                                        • Institute of Car Fleet Management
                                                                                                          • Retail Motor Industry Federation
                                                                                                            • Society of Motor Manufacturers & Traders (SMMT)
                                                                                                              • Trade magazines
                                                                                                                • Fleet News
                                                                                                                  • Fleet World
                                                                                                                    • Motor Transport
                                                                                                                      • Trade events
                                                                                                                        • Fleet Live
                                                                                                                          • Fleet Show 2019