UK IT Services market report
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Providing the most comprehensive and up-to-date information and analysis of the IT Services - UK market, and the behaviours, preferences and habits of the consumer.
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What are the key challenges facing the industry and how fast are its rates of growth? Who is the consumer and what do they want? Where are the opportunities, where are the risks and what lies ahead?
Key Issues Covered
- How will the market develop over the next five years?
- What will be the key market drivers?
- What industries offer the best prospects?
- How is the industry structured?
- Which IT services will benefit most from the end use market trends?
This report is concerned with information technology (IT) services. The market has two major elements:
- IT consultancy
- other information technology and computer services
IT consultancy (also called IT consulting, computer consultancy, business and technology services, computing consultancy, technology consulting, and IT advisory) is a market and industry that focuses on advising businesses on how best to use information technology to meet their business objectives. In recent years a specific sector of the market has arisen that addresses the facilities management computer services sector. More typically, the IT consultancy sector can be segmented into two separate areas, namely strategic advice and systems integration. Often, but not exclusively these will be conducted in tandem initially and so would form part of an initial contract. Subsequently there tends to be further integration work that can then be conducted in isolation.
There is a relatively unclear line between management consulting and IT consulting. There are sometimes overlaps between the two fields, and most of the major international management consultancies are engaged in IT consultancy. There are also specialist IT companies that are strongly active in the sector.
In addition to providing advice, IT consultancies often estimate, manage, implement, deploy, and administer IT systems on businesses' behalf, known as outsourcing.
The other information technology and computer services typically incorporates one or more of:
- distributed environment
- hardware support
All values quoted are at current prices unless otherwise specified.
IT services incorporates a wide range of fields but the critical five usual areas of services packages include:
- business process automation
- information access
- storage and retrieval
- customer relations management
- tools for productivity and performance
There are two major areas of activity that can be defined as comprising third party IT services to implement the above:
- other information technology and computer services, including outsourcing
Segmentation of UK Market for IT Outsourcing and Services
- Distributed Environment
- Hardware Support
- Deloitte LLP
- FDM Group
- Gartner UK
- EntServ UK/ DXC Technology Company
- IBM United Kingdom
- Microsoft Corporation
- Oracle Corporation
- SAP (UK)
- WIPRO UK/Wipro (UK Branch)
Expert analysis from a specialist in the field
Written by Terry Leggett, a leading analyst in the B2B sector, his extensive knowledge delivers in-depth commentary and analysis to highlight current trends and add expert context to the numbers.
IT developments are relentlessly progressing, and the speed of change continues to gather pace. This is boosting the IT services market, while customer investment hesitancy with the economic uncertainties created by Brexit is further encouraging the adoption of flexible pay as you go costing models for both hardware and software.
Senior B2B Analyst
What you get
This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
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* This is a sample representation of the report layout and does not reflect the research included in this report.
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