UK Retail Briefing - October 2010
There’s an old saying that “retail is detail” and it’s true. A great retailer gets the majority of things right most of the time. And perhaps it’s that consistency that marks out the truly great.
Another favourite quote is that:
“Happy families are all alike; every unhappy family is unhappy in its own way.”
– Anna Karenina – Tolstoy
And that applies to retailers as well. Tesco’s recent performance has sparked these thoughts because Tesco is a truly great retailer. But it has modelled itself on other equally successful retailers (in their time), such as Sainsbury’s and Carrefour.
It’s always hard to write about good companies – it’s always easier to stick the knife into bad ones – but there are two aspects of Tesco that we want to highlight.
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