UK Travel Agents market report
Everything you need to make the right decisions
Providing the most comprehensive and up-to-date information and analysis of the Travel Agents market, and the behaviours, preferences and habits of the consumer.
Mintel has the answers you’re looking for
What are the key challenges facing the industry and how fast are its rates of growth? Who is the consumer and what do they want? Where are the opportunities, where are the risks and what lies ahead?
What you need to know
Consumer attitudes towards travel agent shops are very mixed. There is a widespread perception of increasing obsolescence: almost half of adults think that ‘Travel agent shops are becoming a thing of the past’, but there is still recognition that travel shops retain some advantages, especially the value of human expertise/ specialised knowledge and time-saving/simplification.
Covered in this Report
Travel agencies are defined as outlets at which holidays or other leisure travel products are purchased, including high street retailers (operating either as standalone shops or concessions in department stores and supermarkets). These include both vertically integrated travel agents (owned by large travel groups that are heavily biased towards selling their own products, although they do sell holidays from other operators), and independent travel agents (those that have no links, in terms of ownership, with any tour operators and thus have the ability to sell any holiday from any operator). Online-only travel agents such as Expedia are also mentioned, but are not the focus of this Report.
Many travel agencies also sell via online and telephone channels, but the focus of the consumer research in this Report is on personal visits to travel shops.
Expert analysis from a specialist in the field
Written by John Worthington, a leading analyst in the Travel sector, his extensive knowledge delivers in-depth commentary and analysis to highlight current trends and add expert context to the numbers.
Small independent shops may struggle to compete with the leading chains when it comes to the latest technology, but with Thomas Cook and TUI focusing increasingly on selling their own bespoke holidays, this opens up an opportunity for independent shops to sell a greater diversity of products, and to proactively promote their individuality as a key point of differentiation.
Senior Travel Analyst
What you get
This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.
Mintel's proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.
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Market reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.
* This is a sample representation of the report layout and does not reflect the research included in this report.
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