US Department Store Retailing market report
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Providing the most comprehensive and up-to-date information and analysis of the Department Store Retailing market, and the behaviours, preferences and habits of the consumer.
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What are the key challenges facing the industry and how fast are its rates of growth? Who is the consumer and what do they want? Where are the opportunities, where are the risks and what lies ahead?
For the purposes of this Report, a department store is defined as a retail establishment, usually part of a chain that sells a broad range of nonfood items. Department stores usually sell a wide range of the following new products with no one merchandise line predominating: apparel and footwear, furniture, appliances and home furnishings; and selected additional items, such as paint, hardware, toiletries, cosmetics, jewelry, toys, and sporting goods. Merchandise lines are normally arranged in separate departments.
Examples of department stores that would be covered in this Report are: Barneys New York, Bergdorf Goodman, Bloomingdale’s, Carson Pirie Scott, Dillard’s, JCPenney, Kohl’s, Lord & Taylor, Macy’s, Neiman Marcus, Nordstrom, Saks Fifth Avenue, and Sears, Roebuck and Co.
This Report will build on the analysis presented in Mintel’s Department Store Retailing – US, February 2013 and August 2010.
Expert analysis from a specialist in the field
Written by Diana Smith, a leading analyst in the Retail & Apparel sector, her extensive knowledge delivers in-depth commentary and analysis to highlight current trends and add expert context to the numbers.
There is no doubt about it: department stores are struggling to stay relevant in today’s retail climate – losing sales, customers, retail space, and partner brands. Sales continue to fall YOY (year-over-year) with no signs of stoppage in the foreseeable future. Radical change and innovation is needed in the sector and even then, not all stores may survive. Consumers have a soft spot in their hearts for their favorite department stores though, but continue to be lured by other channels and retailers who are just a little bit faster, more convenient, or more affordable. Department stores need to accept they cannot be all things to all people and focus on what they can do well: drive connections with omnichannel shoppers, provide superior customer service, and offer innovative experiential reasons to shop the brands.
Associate Director - Retail & Apparel
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This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.
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