Description

“As Canadians stay at home to flatten the curve, consumers are taking a more relaxed approach to their haircare. Hair washing and styling routines have moved down the list of priorities and, as a result, haircare product usage is expected to decline in the short term.”

– Meghan Ross, Senior Home & Beauty Analyst

This report covers the following issues:

  • The impact of COVID-19 on consumer behaviour and the haircare market
  • How the haircare market will fare post-COVID-19
  • Product usage among key consumer groups
  • Consumer attitudes about their hair and haircare products
  • Consumer interest in haircare innovations

Table of Contents

  1. Overview

    • What you need to know
      • Key issues covered in this Report
        • Definition
        • Executive Summary

            • The Insights
              • COVID-19’s negative sales impact will be short-lived
                • Age-related hair concerns are common
                  • Canada’s growing diversity requires texture-specific products
                    • The Opportunities
                      • Sustainable, clean products are poised for growth
                        • Canadians are looking for convenient, time-saving hair routines
                          • One-size haircare does not fit all
                            • What it means
                            • The Impact of COVID-19 on the Haircare Market

                              • Summary
                                • Figure 1: Short, medium and longer term impact of COVID-19 on haircare, May 2020
                              • Opportunities and Threats
                                • Longer-term impact of COVID-19 will be relatively neutral for the haircare market
                                  • Figure 2: Virtue Cr Create 6-in-1 Styler (US), March 2020
                                • Stay-at-home orders present an opportunity for specific haircare formats
                                  • Figure 3: Batiste Canada Instagram post, April 2020
                                  • Figure 4: Hair Addict Salon Instagram post, April 2020
                                • Mass brand sales are expected to benefit
                                  • Figure 5: Suave Instagram post, April 2017
                                  • Figure 6: Suave Instagram post, November 2019
                                • Impact on the market
                                  • Expect sales to stall in 2020 and rebound slowly through 2024
                                    • Figure 7: Total Canada value sales and forecast chart of shampoo and conditioner market, at current prices, 2014-24
                                    • Figure 8: Total Canada value sales and forecast chart of hairstyling products market, at current prices, 2014-24
                                  • Shifts in consumer behaviour
                                    • With fewer outsourcing options, Canadians are taking control of their own styling…
                                      • …and are looking for information
                                        • Wellness and self-care has become even more critical
                                          • Haircare priorities have shifted for work-from-home Canadians
                                            • Figure 9: Sephora Collection Hair Air Dry Styling Cream (US), May 2020
                                            • Figure 10: ColorWow Hair Instagram Post, March 2020
                                          • Packaging concerns may temporarily ease to make way for safety worries
                                            • How the crisis will affect key consumer segments
                                              • Brands can look to alleviate parental stress
                                                • Figure 11: Heidi Lee Oley Hair Instagram post, April 2020
                                              • Consumers will become more comfortable with online and virtual tools
                                                • Figure 12: L’Oreal Paris Instagram post, April 2020
                                              • How a COVID-19 recession will reshape the industry
                                                • Growing share of unemployed Canadians will adversely impact discretionary purchases
                                                  • Innovation pipelines will become more nimble
                                                    • COVID-19: Canadian context
                                                    • The Market – What You Need to Know

                                                      • COVID-19 is expected to have a short-term impact on the haircare market overall
                                                        • Slow growth is anticipated for the shampoo and conditioner market
                                                          • …while the hairstyling products market will sputter before a slow recovery
                                                            • The haircare market will need to keep up with Canada’s growing diversity
                                                            • Market Size and Forecast

                                                                • Hairstyling product sales will drop as a result of COVID-19
                                                                  • Figure 13: Total Canada value sales and forecast chart of overall haircare market, at current prices, 2014-24
                                                                  • Figure 14: Total Canada value sales and forecast chart of shampoo and conditioner market, at current prices, 2014-24
                                                                  • Figure 15: Total Canada value sales and forecast chart of hairstyling products market, at current prices, 2014-24
                                                              • Market Factors

                                                                • The Canadian population continues to become more diverse
                                                                  • Figure 16: Visible minority population in Canada, 1981-2036*
                                                                  • Figure 17: Hair concerns (select), by race, March 2020
                                                                  • Figure 18: Shea Moisture Canada Instagram post, April 2020
                                                                  • Figure 19: Dark and Lovely Instagram post, April 2020
                                                              • Key Players – What You Need to Know

                                                                • Acceptance of natural textures and colours is growing
                                                                  • Sustainability and clean ingredients are playing a role in product selection
                                                                    • Customizable haircare is gradually gaining traction
                                                                      • Online sharing and hair influencers impact product choices
                                                                        • Products that focus on scalp health are making their mark
                                                                        • What’s Working?

                                                                          • Acceptance of natural textures and colours is growing
                                                                            • Figure 20: Curlyworldllc Instagram post, February 2020
                                                                            • Figure 21: Hair Love | Oscar®-Winning Short Film (Full) | Sony Pictures Animation, December 2019
                                                                            • Figure 22: Nappily Ever After | Official Trailer [HD] | Netflix, August 2018
                                                                            • Figure 23: Grombre Instagram post, February 2020
                                                                            • Figure 24: Mantl Face + Scalp Invisible Daily SPF 30 (US), April 2020
                                                                          • Clean and natural products strike a chord
                                                                            • Figure 25: Sephora Canada Instagram post, April 2020
                                                                          • Waterless products are gaining acceptance
                                                                            • Figure 26: Lush Instagram post, September 2019
                                                                            • Figure 27: Beauty Kubes Instagram post, March 2020
                                                                            • Figure 28: How To Use Our Hair Conditioner [VIDEO TUTORIAL], September 2019
                                                                            • Figure 29: Pantene Pro-V’s Waterless Collection Never Tell Dry Shampoo (Canada), April 2020
                                                                            • Figure 30: Pantene Pro-V’s Waterless Collection Mist Behaving Dry Conditioner (Canada), April 2020
                                                                            • Figure 31: Cake The Take Out Totally-to-Die for Dry Shampoo Sheets (Canada), May 2019
                                                                          • Social media and online hair influencers are making a mark
                                                                            • Figure 32: Why I stopped using DevaCurl, January 2020
                                                                        • What’s Struggling?

                                                                          • Consumers are reconsidering traditional plastic formats
                                                                            • Figure 33: Herbal Essences and TerraCycle Create the Brand’s First-Ever Beach Plastic Bottle (Full Video), March 2019
                                                                        • What’s Next?

                                                                          • Scalp-focused products set a good foundation for haircare
                                                                            • Figure 34: Keranique Deep Hydration Scalp Stimulating Shampoo (US), March 2020
                                                                            • Figure 35: Texture ID Exfoliating Shampoo + Scalp Scrub (US), March 2020
                                                                            • Figure 36: Prairie Naturals White Lightning Scalp Serum (Canada), November 2019
                                                                            • Figure 37: ORS Coconut Oil Hair & Scalp Hairdress (US), April2020
                                                                            • Figure 38: Cranium Care Instagram post, April 2020
                                                                          • Customizable haircare will slowly become more mainstream
                                                                            • Figure 39: Function of Beauty Instagram post, April 2020
                                                                            • Figure 40: Strands Hair Care – How it works, June 2019
                                                                        • The Consumer – What You Need to Know

                                                                          • Virtually all Canadians (with hair) are using haircare products
                                                                            • Hair concerns differ by demographic
                                                                              • Texture is an important factor in product selection
                                                                              • Natural Hair Type and Texture

                                                                                • Straight hair is the most common texture in Canada
                                                                                  • Figure 41: Natural hair texture, by gender, March 2020
                                                                                • As expected, hair texture differs greatly by race
                                                                                  • Figure 42: Natural hair texture, by race, March 2020
                                                                                  • Figure 43: Pattern Beauty Instagram post, February 2020
                                                                                • Most Canadians have fine-to-medium structured hair
                                                                                  • Figure 44: Natural hair structure, by gender, March 2020
                                                                                  • Figure 45: Natural hair structure, 18-44s vs over-45s, March 2020
                                                                                  • Figure 46: Laboratoires Klorane Essential Olive Extract Thickness & Vitality Leave-In Spray (Canada) February 2020
                                                                                  • Figure 47: Better Not Younger Instagram post, April 2020
                                                                              • Hair Concerns

                                                                                • Age-related hair concerns are common
                                                                                  • Figure 48: Hair concerns, March 2020
                                                                                • Women’s hair concerns far outnumber concerns from men
                                                                                  • Figure 49: Hair concerns, by gender, March 2020
                                                                                  • Figure 50: John Frieda Frizz Ease Thermal Protection Hair Serum (Canada), April 2019
                                                                                • Younger Canadians are more likely to be concerned about a multitude of hair problems
                                                                                  • Figure 51: Hair concerns, 18-44s vs over-45s, March 2020
                                                                                  • Figure 52: Hair concerns (select), by race, March 2020
                                                                              • Overall Product Usage

                                                                                • Virtually all Canadians use haircare products
                                                                                  • Figure 53: Hair products used, March 2020
                                                                                  • Figure 54: Frequency of hair format usage (NETs), March 2020
                                                                              • Purchase Factors

                                                                                • Canadians are seeking multiple benefits from their hair products
                                                                                  • Figure 55: Purchase factors, by format, March 2020
                                                                                  • Figure 56: Axe Hair Apollo 2 in 1 Shampoo + Conditioner (US), May 2020
                                                                                  • Figure 57: L’Oreal Men Thickening Cream (Canada), October 2019
                                                                              • Shampoo

                                                                                • Shampoo is the most commonly used haircare format
                                                                                  • Figure 58: Shampoo products used, by gender, March 2020
                                                                                  • Figure 59: Shampoo products used, by age and gender, March 2020
                                                                                • The majority of Canadians are washing their hair several times a week
                                                                                  • Figure 60: Frequency of shampoo usage, March 2020
                                                                                • Men wash their hair more frequently
                                                                                  • Figure 61: Using regular and 2-in-1 shampoo daily, by gender, March 2020
                                                                                • Aroma and hair-type appropriateness key
                                                                                  • Figure 62: Shampoo purchase factors, March 2020
                                                                                  • Figure 63: LUS Brands Instagram post, November 2019
                                                                                  • Figure 64: Shampoo purchase factors, by gender, March 2020
                                                                                  • Figure 65: Shampoo purchase factors, 18-44s vs over-45s, March 2020
                                                                                • Asian consumers are looking for shampoos that fortify their hair
                                                                                  • Figure 66: Shampoo purchase factors (select), Asian Canadians vs overall, March 2020
                                                                              • Conditioner

                                                                                • Like many other hair products, conditioner use is dominated by women
                                                                                  • Figure 67: Together Beauty Wash & Co Cleansing Conditioner (US), August 2019
                                                                                  • Figure 68: Together Beauty Wash & Co Cleansing Conditioner (US), February 2020
                                                                                  • Figure 69: Color Lux Magenta Color Cleansing Conditioner (US), March 2020
                                                                                  • Figure 70: Conditioner products used, by gender, March 2020
                                                                                  • Figure 71: Conditioner products used, by age, March 2020
                                                                                  • Figure 72: Frequency of conditioner usage, March 2020
                                                                                  • Figure 73: Conditioner purchase factors, March 2020
                                                                                  • Figure 74: Conditioner purchase factors, by gender, March 2020
                                                                                  • Figure 75: Conditioner purchase factors, 18-44s vs over-45s, March 2020
                                                                              • Hair Styler Products

                                                                                • Men are most likely to use styling gels, creams and lotions
                                                                                  • Figure 76: R+Co Rodeo Star Thickening Style Foam (US), May 2018
                                                                                  • Figure 77: Hair styling products used, by gender, March 2020
                                                                                  • Figure 78: Hair styling products used, by age, March 2020
                                                                                  • Figure 79: Frequency of hair styling product usage, March 2020
                                                                                  • Figure 80: Cantu Avocado Hydrating Gel (US), April 2020
                                                                                  • Figure 81: Hair styling product purchase factors, March 2020
                                                                                  • Figure 82: Hair styling product purchase factors, by gender, March 2020
                                                                                  • Figure 83: Hair styling product purchase factors, 18-44s vs over-45s, March 2020
                                                                              • Hair Treatments

                                                                                • Only a quarter of Canadians are taking advantage of hair treatment benefits
                                                                                  • Figure 84: Hair treatment products used, by gender, March 2020
                                                                                • Traditional cultural use of hair oil boosts usage among certain groups
                                                                                  • Figure 85: Hair treatment products used (select), South Asians* vs overall, March 2020
                                                                                • Hair treatment usage is very dependent on age
                                                                                  • Figure 86: Treatment products used, by age, March 2020
                                                                                • Hair treatments are occasional use products
                                                                                  • Figure 87: Frequency of hair treatment usage, March 2020
                                                                              • Attitudes about Haircare

                                                                                • Brand loyalty is a key factor in haircare purchases
                                                                                  • Figure 88: Attitudes about haircare, March 2020
                                                                                • Salon vs mainstream brands
                                                                                  • Canadians are sharing their homes, but not their haircare
                                                                                    • There is an opportunity to guide consumers in product selection
                                                                                    • Haircare Innovations

                                                                                      • Canadians are open to innovations that align with their ethical stances and hair concerns
                                                                                        • Figure 89: Hair innovations tried or interested in trying, March 2020
                                                                                        • Figure 90: Drybar Blonde Ale Color-Enhancing Brightening Mask (US), April 2020
                                                                                        • Figure 91: Hair innovations tried or interested in trying, by gender, March 2020
                                                                                        • Figure 92: Hair innovations tried or interested in trying, by age, March 2020
                                                                                        • Figure 93: Hair innovations tried or interested in trying (select), Chinese and South Asian Canadians vs overall, March 2020
                                                                                    • Appendix – Data Sources and Abbreviations

                                                                                      • Data sources
                                                                                        • Consumer survey data
                                                                                          • Consumer qualitative research
                                                                                            • Abbreviations
                                                                                            • Appendix – Forecast Tables

                                                                                              • Haircare, shampoo and conditioner and hairstyling forecasts tables
                                                                                                • Figure 94: Total Canada value sales and forecast table total haircare market, at current prices, 2019-24
                                                                                                • Figure 95: Total Canada value sales and forecast table of shampoo and conditioner market, at current prices, 2019-24
                                                                                                • Figure 96: Total Canada value sales and forecast table of hairstyling products market, at current prices, 2019-24

                                                                                            About the report

                                                                                            This market report provides in-depth analysis and insight supported by a range of data. At the same time, introductory and top-level content is provided to give you an overview of the issues covered.

                                                                                            Market

                                                                                            Mintel provides a range of market information, frequently through the category level, including market size and forecasting, complete with market drivers that illustrate the forces that shape a category or market.

                                                                                            Consumer

                                                                                            Mintel’s proprietary consumer research provides our analysts with the attitudinal and behavioral data used to provide valuable insight to topical issues.

                                                                                            Brand/Company

                                                                                            Mintel provides overviews of the top brands and manufacturers, and uses consumer research to explore attitudes and reactions to brands, as well as insight into what will resonate with consumers.

                                                                                            Data

                                                                                            Market reports provide appendices of data to support the research and insight produced. Our tables of data are easily manipulated and downloadable to support your research needs and covers factors from consumer attitudes to market forecasts.

                                                                                            Below is a sample report, understand what you are buying.

                                                                                            Click to show report

                                                                                            Please Note: This is a sample report. All of the figures, graphs, and tables have been redacted. Our reports are available to download in PDF and PPT formats.

                                                                                            Trusted by companies. Big and small.

                                                                                            Bell Logo - Mintel client
                                                                                            Boots Logo - Mintel Client
                                                                                            Kelloggs Logo - Mintel client
                                                                                            Samsung Logo - Mintel client
                                                                                            Nike Logo - Mintel client
                                                                                            Walgreens Logo - Mintel client