Voice Assistants and Skills - US - December 2019
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- December 2019
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Digital personal voice assistants are a relatively recent tech innovation, introduced to the masses initially via Apple’s Siri launch in 2011. Since then, new voice assistants have entered the market and their capabilities such as voice comprehension, contextual understanding, and the variety of skills (or abilities) have all improved dramatically in short order.
The primary voice assistants in the US market are from dominant tech companies Apple, Amazon and Google and are predominantly accessed via smartphones and smart speakers from these companies. The wide availability of voice assistants has led to widespread usage; however, usage varies based on activity and among consumers.
"Voice assistants are playing a growing role in consumers' everyday lives. Massive investment is underway to develop voice assistant abilities and to further integrate smart home devices to provide a seamless experience utilizing voice commands to control household devices and increase hands-free interfacing. Improving voice assistant capabilities, coupled with the trend of higher usage among younger consumers points to even more voice integration in the future."
- Buddy Lo, Senior Technology Analyst
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