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The Walgreens Shopper

Everything you need to make the right decisions

Providing the most comprehensive and up-to-date information and analysis of the Walgreens Consumer market, and the behaviours, preferences and habits of the consumer.

Mintel has the answers you’re looking for

What are the key challenges facing the industry and how fast are its rates of growth? Who is the consumer and what do they want? Where are the opportunities, where are the risks and what lies ahead?


Mintel is piloting a program of syndicated reports focused on shoppers at a variety of channels and retailers within each channel. Within a particular retailer, shopper perceptions and behaviors regarding specific categories (ie Beauty, Grocery/Food/Drink, Household) and subcategories (makeup, salty snacks, cleaning products) are further explored. This research has been independently conducted by Mintel, and not in partnership with any retailers mentioned in any of the reports.

This report focuses on the Walgreens shopping experience, including:

  • The profile of a Walgreens shopper
  • Why customers shop at Walgreens
  • Areas where Walgreens performs well
  • Barriers and opportunities for Walgreens to consider
  • Trip drivers and preshopping behaviors
  • Categories shopped/purchased, including:
    • Grocery/Food/Drink
    • Personal Care
    • Household
    • Medicines & Treatments
    • Beauty
    • Vitamins & Minerals
    • Diet & Fitness
    • Baby & Child
    • Home Healthcare
    • Sexual Wellness
  • Within certain categories, a deep dive qualitative exploration into subcategories was conducted, including: salty snacks, candy/ gum/mints, beverages, household cleaning, body wash/soap, and makeup.
  • This report does not cover pharmacy behavior or prescription purchases at Walgreens.

Expert analysis from a specialist in the field

Written by Alison Lipson, a leading analyst in the US consumer goods sector, her extensive knowledge delivers in-depth commentary and analysis to highlight current trends and add expert context to the numbers.

Mintel Shopper reports provide an in-depth understanding of how shoppers behave and feel when shopping at each retailer, as well as how and why they shop in various key categories at a particular store. Mintel combines exclusive quantitative and qualitative consumer research with expert analysis to provide shopper-based data and insight. Like other Mintel Reports, each Shopper Report is available in both Word and PDF versions and accompanied by an executive summary in PowerPoint and a databook file in Excel which includes all of the quantitative data collected for that report. Alison Lipson
Director of Research

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What's included

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Table of contents

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